Personal
Week in Post: trampolining, brokers in the dark and cake
I was reminded of the insurance industry this surprising sunny bank holiday weekend when I was required to sign a waiver to accept and acknowledge my participation in Gravity Force trampolining could entail "known and unknown risks that could result in…
Blog: Insurance for autonomous cars - from concept to reality
It has now been 11 years since a team from Stamford University won a $2m (£1.5m) prize for developing ‘Stanley’, a fully self-driving car.
State of the Nation: Lloyd's and the London Market: Deepening the talent pool
The second part of the research asks what diversity means to Lloyd’s and the London Market and how can it attract young talent and people from outside the profession into insurance?
Blog: 10 years of collaboration with the Insurance Fraud Bureau
In 2006, insurers were alert to the threat of organised criminal groups targeting them in an attempt to defraud millions of pounds.
Esure's Stuart Vann on why whiplash reforms need to stay on the government agenda
With parliamentarians heading back to work in the next couple of weeks and the Brexit decision two months behind us, attention now needs to turn to the deliverables the government signed up to in advance of the referendum and the subsequent change of…
Why owners should love their pets enough to insure them
Almost four million cats and dogs are insured in the UK but a significant number of pet owners are leaving their pets uncovered.
Blog: 8 ways insurers are focusing on customer service
A lot is said about customer focus, delighting customers, and being a customer-driven business, to name three buzz phrases. Without the right approach, real effort, and supporting evidence, there's always a danger these are empty words.
Are there too many roadblocks for rehabilitation to really work?
Getting injured people back on their feet through rehabilitation can be a win for claimants as well as insurer defendants but, when working within the naturally adversarial legal system, roadblocks can quickly spring up.
When should older drivers hang up their keys?
Older drivers are a growing market, whose risk is difficult to assess.
Axa's David Williams on the unbearable intrusion of CMCs
With two-thirds of the population cold-called on a weekly basis, it’s time to take action
Fire claims are getting more costly for insurers
Despite a continuing reduction in the number of fires, the cost of blazes is actually increasing. What can be done to educate the public about the risks involved?
Ageas sees GWP growth despite weather claims hitting profits
Ageas has seen its consolidated UK combined operating ratio rise to 100.1% for the first half of 2016 as a result of flash floods and storms in June.
Compensation culture remains a challenge for insurers, says Axa UK’s Blanc
The compensation culture is still dogging the UK insurance industry and so the market must continue to price for it, according to Axa UK CEO Amanda Blanc.
Geddes ‘proud’ of Direct Line for Business as growth continues
Direct Line Group is putting ‘extra effort’ into its commercial business as gross written premium for Direct Line for Business increased by 8% in the first half of 2016.
Digital: Using social media to engage customers
It has finally clicked with insurers that they need to engage with customers on social media, as it can help attract new business and build trust.
Floods six months on: as claims are settled, how resilient are repairs?
The Association of British Insurers says 90% of December's floods are settled and it supports the introduction of flood measures in building regulations
Top 50 UK Brokers 2016: Creating the Top 50
Alan Leach explains the methodology behind the Top 50 UK Brokers and takes a look at the rankings in detail
LGBT Cover: Over the rainbow
Pride in London Parade takes place on Saturday 25 June and this year's theme is #nofilter, encouraging lesbian, gay, bisexual and transgender people to stop self-censoring and live their life as they are. To insure these customers as they are, do…
Europe: Caution in the online art world
Online art transactions remain buoyant, despite a global decline in the trade. What are the perils and pitfalls that insurers should be aware of?
Swinton Insurance unveils concept branch in Preston to provide great flexibility
Swinton Insurance has unveiled a new concept branch in Preston, Lancashire, following a wide-ranging strategic review of the business.
Inet3 launches flood cover for non-standard home risks
Specialist property managing general agent Inet3 has launched non-standard home risks cover on Flood Re, with the support of a new learning hub for brokers.
Cycling: Reaching new summits
The London 2012 Olympics made cycling popular in the UK again but what effect has it had on the insurance industry supporting it?
Digital: Snooping in the age of social media
The access that private and public bodies have to our personal data has been a continual point of debate in the electronic age and the current passage through the Houses of Parliament of the Investigatory Powers Bill is a case in point
Blog: Motor Insurance World 2016 - as it happened
For the first time ever, Post's hugely popular conferences - Motor Claims and Insurance Telematics - came together under one roof for one super charged event designed to address the challenges shaping motor insurance in 2016 and beyond.