Claims
Storm Éowyn wind claims to top £500m
Guy Carpenter has estimated Storm Éowyn, which hit the UK and Ireland last week, will result in a wind-related industry loss of €621m (£519m).
More claims expected from Storm Éowyn after 800% initial spike
Storm Éowyn caused an eightfold increase in claims notifications within an hour of hitting Northern Ireland last week, loss adjuster Crawford has reported.
Insurance Fraud Bureau investigating 140 fake adverts
The Insurance Fraud Bureau is currently investigating 140 claims linked to paid-advert spoofing activity, collectively worth £1.82m.
D&G now delivering Uber-like claims experience
A year on from buying US-based insurtech Nana Technologies, which has a data-driven repair platform that handles all aspects of the repair logistics process, Domestic & General’s CEO Matthew Crummack has revealed the insurer now offers an “Uber-like”…
Lessons insurers must learn from LA wildfires
As celebrities condemn insurers after the most destructive wildfire event in Los Angeles County history, Emma Ann Hughes outlines what the industry must do to address the financial and reputational impact of the blaze.
Allianz and LV to merge claims operations
Allianz has started the process to merge the claims operations of both Allianz Commercial and Allianz Personal, which includes LV, Insurance Post can reveal.
Video Q&A: A smarter approach to home insurance claims
In the latest Insurance Post video, Ryan Macdonald, principal product manager, CoreLogic, explains how it developed Claims Engage to help insurers address gaps in property claims management.
Can HNW claims be sustainable when the expectation is perfection?
Brawdia directors George Culbert and James Featherstone explains how sustainability and resilience are becoming the norm in high-net-worth claims handling even though customers may be calling for shiny and new perfection.
Justice Committee relaunches court delay inquiry
The Justice Select Committee has announced today (21 January) that it is to reinstate its previously announced inquiry into the work of the County Court, following complaints regarding court capacity and resources.
Big Interview: Adam Humphrey, Global Risk Solutions & Cila
"Relevance" is vital to Adam Humphrey, CEO of CCS & GRS International at Global Risk Solutions, who wants to use his year as president of the Chartered Institute of Loss Adjusters to raise the sector’s game.
Ex-law firm execs to appear at Southwark Crown Court
Five former Axiom Ince executives appeared at Westminster Magistrates Court on Wednesday (15 January) to hear charges being brought against them by the Serious Fraud Office.
Cila President outlines plan to avoid future FOS roastings
Adam Humphrey, president of the Chartered Institute of Loss Adjusters, has revealed changes at the professional body that should prevent the Financial Ombudsman Service criticising the sector again.
IFB to launch integrated fraud database in 2026
The Insurance Fraud Bureau will launch a ‘unified fraud technology platform,’ which will integrate insurance fraud datasets into one database, in 2026.
Q&A: Shirley Woolham, Minster Law
Shirley Woolham, CEO of Minster Law, speaks to Insurance Post about the firm's return to profitability, its investment strategy, and her opinions on the Whiplash reforms.
Aviva accused of ‘greenwashing’ by campaigners over tree removal
Aviva has drawn criticism from the residents of Wivenhoe, Essex, over plans to chop down a 120-year-old oak tree to tackle nearby subsidence.
Why the law on bereavement damages is unfair and out of date
Trade Voice: Kim Harrison, president of the Association of Personal Injury Lawyers, says Scotland’s fairer system hasn’t caused disquiet from insurers and asks why England and Wales remain stuck in the past.
Eddie Longworth named e2e CEO
Eddie Longworth, founder and director of JEL Consulting, has been named CEO of e2e Total Loss Vehicle Management.
Use of M&A insurance policies surges
The use of warranty and indemnity insurance grew to record levels during the first half of 2024 while claims and payments increase, a poll of providers has shown.
Diary of an Insurer: Criterion’s Stuart Dean
Stuart Dean, associate director at Criterion Loss Adjusters, kicks off his week in Bedfordshire assessing fire damage to a 16th century listed house, before heading to Jersey mid-week to inspect repairs for damage caused by Storm Ciarán, ending the week…
Impact of LA wildfires on insurers laid bare
As insurers brace for billions of dollars of losses due to the damage done by the Los Angeles wildfires, experts have warned it could take years to rebuild the homes of Hollywood stars.
DLG launches scheme to raise vehicle repair standards
Direct Line Group has launched a Vehicle Damage Assessor accreditation programme, recognised by the Institute of the Motor Industry.