Regulation
How the Battle of Hastings could hurt insurers
Editor’s View: Hastings Insurance’s victory over HM Revenue & Customs marks a significant turning point for insurance intermediaries and their ability to recover VAT, according to Emma Ann Hughes.
What has driven loss adjuster start-ups to near extinction?
Content Director’s View: The beginning of the century saw a number of loss adjusting start-ups fueled by entrepreneurial managers and teams determined to go it alone and forge their own paths outside of the incumbent ‘big boys’ but of late these new…
Q&A: Chaz Perera, Roots Automation
Chaz Perera, CEO and co-founder of Roots Automation, tells Insurance Post about the firm’s generative artificial intelligence model specially trained for insurance InsurGPT and the challenges in the industry this technology is primed to solve.
FCA scraps name and shame proposals
The Financial Conduct Authority has scrapped plans to name and shame firms it is investigating and revealed it has “no plans” to progress its diversity and inclusion proposals.
Court of Appeal overturns judgment in favour of insurer
The Court of Appeal has overturned a lower court judgment in favour of insurers, providing a clarification on the how the courts will interpret the Insurance Act (2015).
Motor finance delays causing FOS complaints backlog
The Financial Ombudsman has this morning revealed complaints for the financial year 2024/25 are still “significantly higher than in 2023/24”.
Broker banned for fraud that led to client’s collapse
The Financial Conduct Authority has banned David Robert Cooke, the former director of Weston-super-Mare broker Professional Construction Risks Limited, from working in financial services.
Accelerating action after my voice simply wasn’t listened to
Ahead of International Women’s Day on Saturday (8 March), Jill Hambley, managing director of Insurance Compliance Services, shares the discrimination she has faced during her career, plus her efforts to ensure women are listened to in this industry.
Is time ticking on leasehold altogether?
News Editor’s View: Scott McGee asks if the insurance industry's headache of having to justify the fees charged to flat owners for arranging cover is about to be replaced by the pain that will come with leasehold status being ditched for commonhold…
FCA CEO promises fewer large-scale changes for insurers
Nikhil Rathi, CEO of the Financial Conduct Authority, has promised to reduce unnecessary regulatory burdens and support growth of the insurance sector, with less large-scale rule changes in the next five years.
Admiral holds climate course as Trump takes office
Admiral Group chief sustainability officer Michelle Leavesley has doubled down on the insurer’s intentions to achieve its transition targets, despite the likely climate rollback in the US due to President Donald Trump coming into office in January 2025.
What if Elon Musk ran FCA authorisations?
Trade Voice: Graeme Trudgill, CEO of the British Insurance Brokers’ Association, argues the regulator’s clock-stopping authorisations process is a drag on the sector and should be far slicker.
UK pet insurance shifts from sales to process focus
August Von Sydow, chief commercial officer at pet claims automation insurtech Wisentic has said the UK pet insurance market has shifted from being sales-focused to process-focused due to increased adoption.
Motor insurance taskforce ‘still alive’ but ‘needs CPR’
Sources have told Insurance Post that the government's motor insurance taskforce has lost momentum and is “in need of CPR”, but is still alive.
How to get ahead of the FCA’s premium finance probe
To make sure you don’t incur the regulator’s wrath as it examines premium finance, Claire Van der Zant, chief growth officer at Shieldpay, recommends you scrap the spreadsheets.
Big Interview: Steve Tooze, Extinction Rebellion
Steve Tooze, spokesperson for climate pressure group Extinction Rebellion, tells Damisola Sulaiman about the group’s motivations for targeting the insurance industry, responds to questions from the companies his organisation has targeted and shares plans…
Insurers to deepen ties with asset managers
Insurers will deepen their ties with alternative asset managers as they shake-up their investment portfolios in a bid to boost portfolio returns, according to Moody’s.
MPs demand answers surrounding FOS CEO’s exit
The Treasury select committee has written to both the Financial Conduct Authority and Financial Ombudsman Service about the circumstances which surrounded the departure of CEO and chief ombudsman, Abby Thomas, last week.
Throwback Thursday: Labour’s red tape promise; FOS complaints
Insurance Post’s Throwback Thursday steps back in time to February 1995 to remind you what was going on this week in insurance history when the ombudsman predicted an uptick in general insurance complaints and Labour promised to create more red tape.
Insurance ramifications of FCA personal guarantees investigation
Todd Davison, managing director of personal guarantee insurance specialist Purbeck, explains the regulator's recommendation that lenders spell out what signing a personal guarantee means so small business owners can grasp the risk they accept in return…
Government releases AI security code
The UK government has released an artificial intelligence cyber security code of practice aimed at helping organisations secure their AI systems.