Regulation
FCA tries to clarify bullying and harassment standards for insurers
The Financial Conduct Authority has issued final guidance setting out how insurers must address bullying, harassment and violence, after 95% of consultation respondents called for further clarification.
ABI says Which?’s complaint evidence ‘doesn’t reflect reality’
Trade Voice: Chris Bose, director of general insurance and international at the Association of British Insurers, responds to concerns raised by Which? and sets out why practical, proportionate reforms are essential to strengthen trust in the market.
ESG that stands up in tougher times
At a recent Insurance Post roundtable in partnership with CRIF, leading insurers and ESG specialists explored how the industry is translating sustainability goals into measurable progress and what it will take to keep that momentum in tougher times. This…
Regulators outline plans to grow UK mutuals sector
A package of measures aimed at accelerating the growth of the UK’s mutuals sector has been unveiled by the Financial Conduct Authority and Prudential Regulation Authority.
FCA mandates vulnerable customer complaint reporting
The Financial Conduct Authority has introduced the requirement for firms to report complaints involving customers in vulnerable circumstances.
ESG that stands up in tougher times
At a recent Insurance Post roundtable in partnership with CRIF, leading insurers and ESG specialists explored how the industry is translating sustainability goals into measurable progress – and what it will take to keep that momentum in tougher times.
FCA proposes ESG ratings overhaul worth £500m
The Financial Conduct Authority has published a consultation for environmental, social and governance ratings, which is estimated to deliver £500m in net benefits over the next decade.
Hidden risks in insurers’ culture and misconduct data
Insurers are under growing regulatory pressure to treat non-financial misconduct as a core conduct risk, according to Loka Venkatramana from Pathlight Associates, who says they should use cultural and behavioural data with the same rigour as financial…
Why Which? submitted an insurance super-complaint
Rocio Concha, director of policy and advocacy at Which?, explains why the consumer watchdog launched an insurance super-complaint in response to persistent failures in claims handling and inadequate regulatory action and argues the system meant to…
FCA’s Sheldon Mills to exit regulator
Sheldon Mills, executive director of consumers and competition at the Financial Conduct Authority, is set to leave the City watchdog.
How ESG data can optimise SME insurance and drive resilience
While awareness of ESG’s business value is growing, many SME insurers still treat ESG as a long-term data goal rather than a near-term priority. This blog highlights why ESG isn’t just a compliance checkbox; it’s a powerful lens for assessing SME…
ABI urges MPs to hardwire insurance into national resilience
The government must embed insurers at the heart of national resilience planning and involve the sector at the earliest stage of major policy decisions, Association of British Insurers director general Hannah Gurga told industry leaders.
Proposals for simplified FCA commercial and bespoke rules imminent
Post understands the Financial Conduct Authority is aiming to publish proposals for simplified rules for commercial and bespoke insurance products before the end of the year.
Solvency II inconsistencies put pet insurance on uneven footing
Pet insurance is a growing part of the non-life market, but inconsistent Solvency II classifications mean identical risks can attract very different capital requirements – a disparity that Catherine Drummond, partner at LCP, warns could shape…
Regulatory timeframe ‘biggest challenge’ for insurance startups
The regulatory timeframe is the “biggest challenge” for insurance startups, according to PwC partner and InsurStart chairperson Hannah Vaughan.
AM Best warns protectionism is fragmenting insurance market
Rising protectionism is threatening to reverse years of global insurance market integration and increase costs for international carriers, AM Best has warned.
Halloween horror stories haunting insurers
Editor’s View: It’s that spine-tingling time of year again, when the nights draw in, shadows lengthen across Leadenhall Market, and Emma Ann Hughes shares scary stories about insurance.
Government launches review into whiplash reforms
The government has this week launched a post-implementation review of the Whiplash Reform Programme.
Growing regulatory spotlight on model risk management
Alex Harding, associate partner at 4most, explains how regulatory oversight of model risk management may soon extend to insurance and shares how to future-proof frameworks.
FCA CEO warns UK ‘massively under-insuring’ against cyber threats
Financial Conduct Authority CEO Nikhil Rathi has warned of mass underinsurance against catastrophe and hostile cyber threats, highlighting the wide-ranging economic impact of such attacks.
Culture clash: Tackling non-financial misconduct in insurance
From toxic behaviour to weak reporting systems, Rob Mason, director of regulatory intelligence at Global Relay, explains why insurers must get serious about embedding accountability and confronting misconduct head-on.