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Markerstudy motor boss warns on ‘essentials’ product over-saturation
The essentials market on price comparison websites has become over-saturated, creating a need for greater guidance as to what should or should not be included in these stripped down policies.
Pets at Home insurance product to go live on 2 July
After Insurance Post reported last year that retail giant Pets at Home was working on an insurance product, the business confirmed it will launch on 2 July.
Intact’s Scaife unpicks software liability in motor claims
Motor insurers are not yet ready to tackle the complex liability and recovery challenges posed by connected and autonomous vehicles, according to Jess Scaife, director of technical motor and injury claims at Intact Insurance.
Thatcham’s Townsend issues warning on Chinese insurers
Motor insurers must adapt to rapidly changing risks or face potentially significant market disruption from Chinese insurers entering the UK market, according to Ben Townsend, head of automotive at Thatcham Research.
How vet reforms will redraw pet insurance competition
Greater transparency in veterinary pricing could transform how pet insurers price risk, design products and compete for increasingly informed customers, according to Scott Williams, head of pet at Hood Group.
Supporting domestic abuse victims in insurance
What brokers and insurance providers can do to support customers who are experiencing domestic abuse is the focus of the latest Insurance Post Podcast.
Fair value rules still fail brokers and consumers alike
Four-and-a-half years after the Financial Conduct Authority’s fair value rules arrived, Branko Bjelobaba, principal of compliance consultancy Branko Ltd, argues inconsistent data and vague metrics still make it difficult for brokers and consumers to…
Big Interview: Jon Walker, Axa Insurance UK
Following the merger of Axa’s retail and commercial businesses under one brand, Axa Insurance UK’s CEO Jon Walker runs through the thinking behind the move plus what to expect next from the provider.
Arag CEO urges MPs to signpost legal expenses cover
Arag has called on MPs to direct people involved in legal disputes towards legal expenses insurance and advice services, arguing greater awareness of support could lighten the justice system's load.
Two men jailed for £275k motor claims fraud
Two men have been jailed for a combined total of more than nine years after admitting their roles in a £275,500 fraud involving staged and fictitious motor collision claims.
Applied’s Chapman reveals strategy as he takes over as MD
Applied Systems Europe’s incoming managing director Dave Chapman has revealed where the firm is striving for growth as he gears up to take over from Tom Needs at the end of the month.
Flood Re launches UK-wide tour to boost exposure and take-up
Flood Re has launched a UK-wide educational tour to improve take up and improve communication with households as 8 million properties are predicted to be at-risk of flooding by 2050.
Why green parts mean we’re repairing for resilience
View from the top: Jon Walker, CEO of Axa Insurance UK, breaks down why green parts must be at the centre of any sustainable claims offering for not only the environment, but also the customer.
Benefact marks £250m given to good causes at St Paul’s
Benefact Group staff and representatives of 10,000 charities supported by the financial services provider gathered at St Paul’s Cathedral today (3 June) to celebrate £250m being donated to good causes.
What the government’s fraud strategy means for insurers
What the government’s new fraud strategy could mean for insurers grappling with everything from cash-for-crash scams to the growing use of artificial intelligence by organised criminals is the focus of the latest Insurance Post Podcast.
Tweakments tamed: how reform reshapes insurance risk
Rachel Gordon examines how UK reforms that aim to tame the aesthetics ‘Wild West’ will give insurers clearer risk signals, more consistent underwriting data and a market that may finally balance growth with greater accountability.
More consumers rely on credit to cover insurance costs
Insurance customers in the UK are borrowing more than £500 a year to cover their premiums in the face of cost-of-living pressures, according to research from Premium Credit.
Biker’s £4m claim crashes after posts tell another story
Keoghs has helped the Motor Insurers’ Bureau expose a fraudulent £4m injury claim brought by a motorcyclist, in what has been described as the largest finding of fundamental dishonesty under the Untraced Drivers’ Agreement 2017.
Aviva expands ChatGPT insurance app
Two months after becoming the first major UK insurer to launch an app on ChatGPT, Aviva has expanded its capabilities to allow customers to obtain a life insurance quote.
Home insurers with the most satisfied customers revealed
Customer trust and satisfaction in home insurance is improving, but Fairer Finance’s latest consumer survey shows claims handling remains weak and vulnerable customers continue to face the poorest outcomes.
UK holidaymakers put safety first amid Iran war
Geopolitical tensions have made UK travellers prioritise health and safety abroad over finding the cheapest travel insurance policies, according to a survey from broker AllClear Travel Insurance.