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Aviva bets on ChatGPT becoming major sales channel
Aviva expects artificial intelligence-led distribution to become a “material” sales channel for the insurer within the medium-term after becoming the first major UK provider to launch a ChatGPT app.
Allianz Partners enters travel gadget market
Allianz Partners has signed a long-term partnership with travel broker Coverwise to launch gadget protection for UK travellers.
Why insurers need to talk about garden design
Editor’s View: Following a visit to Chelsea Flower Show to admire Flood Re’s Contain the Rain garden, Emma Ann Hughes reflects on why insurers need to talk more about gardens, drainage and flood resilience.
Insurers must take ‘vital’ action after climate change report
Insurers have said the industry must take “vital actions” as a government report says the UK should adopt maximum temperature rules among other changes.
Why the regulators are looking more closely at MGAs
MGAs are facing intensified oversight as regulators review delegated authority models, but Marcel Le Gouais asks could the scrutiny jumpstart measures to resolve claims and data quality issues?
FCA’s Reynolds outlines insurance priorities
Graeme Reynolds, director of competition and interim director of insurance at the Financial Conduct Authority, takes centre stage in the latest Insurance Post Podcast, setting out the regulator’s key priorities for the market.
Are first edition children’s books an insurance risk?
Emma Myrie, lead underwriter at specialist home insurer Homeprotect, warns that valuable children’s book collections are an often-overlooked contents risk that could leave policyholders underinsured.
FCA issues ghost broker warning to young drivers
The Financial Conduct Authority has warned 17 to 25-year-olds about fake car insurance, after research found 49% of young drivers have bought policies through social media.
Millions of drivers ‘gambling’ with reduced cover to cut costs
One in seven motor insurance policyholders have cut back on their level of cover over the past two years, according to new analysis, pointing to millions of drivers ‘gambling’ with reduced protection.
Ageas the latest to move into pet insurance
After refusing to rule out a product in the future, Insurance Post can reveal Ageas UK has started the process of entering pet insurance.
Eight out of 10 UK insurers secretly track customers
Eight out of 10 UK insurance websites are setting tracking cookies before users have given their consent, according to research by Birmingham-based ALT Agency.
Diary of an Insurer: Marshmallow’s Tash Patient
Tash Patient, reinsurance and capacity manager at Marshmallow, engages in data-driven reporting, stakeholder meetings, lunchtime runs on Wandsworth Common, and enjoys a night out at The Devil Wears Prada musical.
Co-op Insurance managing director Offord exits
Seven years on from being made managing director of Co-op Insurance and tasked with raising the provider from the ashes, Insurance Post can reveal Charles Offord is exiting the business.
Go Compare unveils ChatGPT app
Go Compare has launched a ChatGPT app for its car, van and home insurance price comparison services.
Aviva restructures HNW team following departures
Ann Owen, managing director for Aviva Private Clients has told Insurance Post that, following the departure of three members, they will not be replaced on a like-for-like basis.
TimeTo: Reflect on the 2026 Biba Conference
Content Director’s View: This week a swathe of the UK general insurance sector decamped to Manchester for the annual British Insurance Brokers’ Association conference. Jonathan Swift reflects on some of the themes and talking points of the 2026 iteration.
Ageas to cut staff number by almost half
Following the acquisitions of Acromas and Esure, Ageas has revealed it is planning on cutting internal staff numbers by around 1800, which equates to almost half its UK division.
Q&A: Mark Rose and Luke Anyon, Tracker
Mark Rose, managing director, and Luke Anyon, sales director of Tracker, explain how their multi-layered technology and close collaboration with insurers and police are helping recover stolen vehicles at scale – and why wider adoption could significantly…
Brokers lose share as direct insurers tighten grip on aggregator business
Despite cutting prices twice as fast as direct insurers, brokers are losing the battle for customers on price comparison websites, according to research from Consumer Intelligence.
Best Insurance Employer Award shortlist revealed
Insurance Post can reveal the 11 companies in the running to be crowned the industry’s best employers at the British Insurance Awards on 8 July.
FCA outlines how insurers must up their claims game
The Financial Conduct Authority has warned insurers they must improve claims handling standards and consumer understanding of cover following concerns raised in the Which? super-complaint into home and travel insurance.