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Lady Mayor warns culture is outpacing regulation
Lady Mayor of the City of London Dame Susan Langley has said firms are over-interpreting the watchdog's rules, and that leaders must be braver as uncertainty grows
Probitas rebrands; Benefact x parkrun; Allianz’s CEOs
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Insurance needs to tap into agentic AI to evolve
Insurers should begin implementing agentic AI to help remove friction along the claims journey to save costs and better serve clients
Beazley’s Cox exits as Zurich completes £8bn takeover
Adrian Cox is leaving Beazley as Zurich completes its £8bn acquisition of the specialty insurer.
Winners of the Insurance Post Claims and Fraud Awards 2026 revealed
Aviva, Bamboo Connect, DWF Law and DAC Beachcroft were all multiple winners at the Insurance Post Claims and Fraud Awards held last night (1 October) at The Brewery in London.
Biba flood scheme pays £9m in claims over first decade
A specialist commercial flood insurance scheme from the British Insurance Brokers’ Association and Mi Specialty has paid more than £9m in claims to businesses over its first decade, with the scheme now covering £600m of assets.
Is Admiral’s job cull a wake-up call for the UK insurance market?
Content Director’s View: Despite recording significant profits in a difficult market, Admiral last week announced it was cutting 500 roles. Jonathan Swift looks at what the move – remarkably not linked with artificial intelligence – means for the rest of the UK insurance sector.
Penny Black’s Social Diary: QBE’s pasty & FT’s pastries
Penny Black has been out and about again, notebook in one hand and canapé in the other, keeping a keen eye on the insurance industry’s more whimsical moments.
FCA’s Knight insists CPD changes are not a relaxation
The Financial Conduct Authority’s decision to ditch its 15-hour-per-year continuing professional development requirement for insurers should not be viewed as a relaxation of standards, according to the regulator’s director of insurance, Chris Knight.
Dive In ends with Lloyd’s promise to widen doors to insurance
Editor’s View: As Dive In comes to an end after 12 years, Emma Ann Hughes reflects on the festival’s legacy and Lloyd’s promise to make the industry more open, accessible and representative.
Editor’s Choice
Is a gen AI-enabled fraud tsunami heading for multiple business lines?
Amid an escalation of artificial intelligence-enabled fraudulent claims in the home and motor lines, Marcel Le Gouais explores how insurers are ramping up detection measures and collaborating with police to aid fraudster convictions.
Has broker Bennetts set a record with seven owners since 2000?
Content Director’s View: Private equity, consolidators, insurers seeking diversification ... these have all contributed to a boom in M&A and investment in the UK insurance sector since 2000. Jonathan Swift looks at which businesses have – as a result – changed hands the most since the turn of the century.
How insurers are navigating a stormy yacht market
From superyachts to mid-tier pleasure craft, Tom Luckham explores what's driving the yacht insurance market, and whether better tech, data and underwriting is keeping pace with risk.
Protecting panting pets from overheating in heatwaves
As the UK swelters through heatwaves, Scott McGee discovers insurers are seeing signs that soaring temperatures are changing the nature of pet claims and prompting renewed focus on prevention.
Insurance matrix
UK claims service hits new record high
Six out of eight general insurance business lines showed improvement when it comes to claims service in the second quarter, with only energy and marine declining, the latest data from Gracechurch revealed.
Middle East disruption drives uptick in travel insurance complaints
A 30% year-on-year rise in travel insurance complaints has been partly linked to disruption from the Middle East conflict. However, Millie Ridley, senior researcher at Fairer Finance, reveals customer satisfaction in the product continues to improve.
Energy leaders say insurance is ‘essential’ to their business
Energy business leaders view insurance as essential to their business and reckon insurers’ importance will grow, according to new data gathered by Reuters Insights and Axa XL.
Parametric benefits gain traction in travel insurance
A growing number of providers are introducing automatic flight and baggage delay payments as demand for faster claims solutions increases, according to Anna-Marie Duthie, insight consultant for general insurance at Defaqto.
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