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Slowing premium reduction could signal home insurance U-turn
Competitive home insurance premiums have fallen by 0.4% in September 2026, while they sit 4.4% lower than a year prior, marking the second consecutive period of yearly decline, according to Defaqto.
One in four insurers are scaling AI to reinvent their business
Insurers are seeing tangible revenue gains from artificial intelligence, but a major gap remains between experimentation and enterprise-wide adoption, according to Accenture research.
Q&A: Kumar Utpal, Decerto
Kumar Utpal, head of business development at Decerto explans how insurers can use AI to beat the fraudsters at their own game, meet Consumer Duty requirements and make more consistent claims decisions.
Diary of an Insurer: Zurich Engineering’s Naomi Godwin
Mother of two children and Labradors Naomi Godwin, engineering relationship executive at Zurich Engineering, has a six-hour round trip to Maidstone to visit a panel broker, checks surveyor capacity and considers the operational impact for clients.
Howden's pet launch; Brown and Brown's grad programme; Flood Re's chair
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Johnny Timpson warns Dive In closure risks inclusion slipping off agenda
Johnny Timpson has warned the insurance industry must find a new way to keep “belonging” a key focus after Dive In held its final festival last month.
Are all the insurance job cuts necessary?
Deputy Editor’s View: After thousands of redundancies have been announced from all corners of the insurance industry, Scott McGee asks if job cuts are necessary.
Penny Black’s Social Diary: Aviva’s trams and Earnix’s sushi
Penny Black has been out and about again, notebook in one hand and canapé in the other, keeping a keen eye on the insurance industry’s more whimsical moments.
Inga Beale urges workplace accessibility for domestic abuse survivors
Dame Inga Beale has urged insurers to help make the workplace more accessible for domestic abuse survivors, arguing that supporting victims would have wider economic and social benefits.
Headcount cuts cost insurance its human headspace
Editor’s View: After years of warning about a war for talent, Emma Ann Hughes reckons insurance bosses should think carefully before winning the cost war by replacing some of the people it spent so long trying to attract with artificial intelligence.
Editor’s Choice
Lithium-ion batteries: the emerging risk insurers can’t ignore
How the growing use of lithium-ion batteries is increasing the potential for significant fires and complex losses is the focus of the latest Insurance Post podcast.
Top 100 UK insurers of 2026 revealed
Insurance Post’s Top 100 UK Insurers list has experienced a significant shake-up due to meaningful declines in revenues at Direct Line and Intact in 2025.
Headcount cuts cost insurance its human headspace
Editor’s View: After years of warning about a war for talent, Emma Ann Hughes reckons insurance bosses should think carefully before winning the cost war by replacing some of the people it spent so long trying to attract with artificial intelligence.
Insurance Post’s Top MGAs of 2026 revealed
Policy Expert is the nation’s biggest MGA after achieving record-breaking revenue of more than £200m for UK-based non-life risks in 2025.
Insurance matrix
Insurance Post’s Top MGAs of 2026 revealed
Policy Expert is the nation’s biggest MGA after achieving record-breaking revenue of more than £200m for UK-based non-life risks in 2025.
UK claims service hits new record high
Six out of eight general insurance business lines showed improvement when it comes to claims service in the second quarter, with only energy and marine declining, the latest data from Gracechurch revealed.
Middle East disruption drives uptick in travel insurance complaints
A 30% year-on-year rise in travel insurance complaints has been partly linked to disruption from the Middle East conflict. However, Millie Ridley, senior researcher at Fairer Finance, reveals customer satisfaction in the product continues to improve.
Energy leaders say insurance is ‘essential’ to their business
Energy business leaders view insurance as essential to their business and reckon insurers’ importance will grow, according to new data gathered by Reuters Insights and Axa XL.
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Q&A: Kumar Utpal, Decerto
Pricing at pace – staying competitive in a faster-moving market
Q&A: Shyam Bhatt, Quantexa
Fraudsters share intelligence every day. Why don’t insurers?
Synthetic ID fraud on the rise in AI era
Unlocking fraud intelligence through better data sharing
Surge in ghost broking spooks insurance sector
Insurance fraud no longer a sideline issue
Insurance document fraud moves upstream
