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Cyber insurance growth challenged as rates fall and AI evolves
Cyber demand is likely to keep growing as digital dependency increases, but Swiss Re has warned sustainable expansion requires clearer understanding of artificial intelligence-related exposures and pricing and limits that reflect the risk being assumed.
Synthetic ID fraud on the rise in AI era
AI is helping fraudsters generate synthetic IDs on an industrial scale, posing a growing threat to insurer onboarding and risk models.
Diary of an Insurer: Charles Taylor’s Scott Spray
Scott Spray, senior loss adjuster at Charles Taylor, interprets local dialect, has a long-haired dachshund alarm clock, and navigates a sea of tourists who seem to think walking in a straight line is optional to inspect a charming old mansion block.
Axa UK puts 60 jobs at risk following merger
Axa UK has put 60 jobs at risk of redundancy within its risk, conduct and governance teams.
Editor’s Choice
Is a gen AI-enabled fraud tsunami heading for multiple business lines?
Amid an escalation of artificial intelligence-enabled fraudulent claims in the home and motor lines, Marcel Le Gouais explores how insurers are ramping up detection measures and collaborating with police to aid fraudster convictions.
Has broker Bennetts set a record with seven owners since 2000?
Content Director’s View: Private equity, consolidators, insurers seeking diversification ... these have all contributed to a boom in M&A and investment in the UK insurance sector since 2000. Jonathan Swift looks at which businesses have – as a result – changed hands the most since the turn of the century.
How insurers are navigating a stormy yacht market
From superyachts to mid-tier pleasure craft, Tom Luckham explores what's driving the yacht insurance market, and whether better tech, data and underwriting is keeping pace with risk.
Protecting panting pets from overheating in heatwaves
As the UK swelters through heatwaves, Scott McGee discovers insurers are seeing signs that soaring temperatures are changing the nature of pet claims and prompting renewed focus on prevention.
Insurance matrix
UK claims service hits new record high
Six out of eight general insurance business lines showed improvement when it comes to claims service in the second quarter, with only energy and marine declining, the latest data from Gracechurch revealed.
Middle East disruption drives uptick in travel insurance complaints
A 30% year-on-year rise in travel insurance complaints has been partly linked to disruption from the Middle East conflict. However, Millie Ridley, senior researcher at Fairer Finance, reveals customer satisfaction in the product continues to improve.
Energy leaders say insurance is ‘essential’ to their business
Energy business leaders view insurance as essential to their business and reckon insurers’ importance will grow, according to new data gathered by Reuters Insights and Axa XL.
Parametric benefits gain traction in travel insurance
A growing number of providers are introducing automatic flight and baggage delay payments as demand for faster claims solutions increases, according to Anna-Marie Duthie, insight consultant for general insurance at Defaqto.
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