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Fake death fraudster's claim fails to hold water
The City of London Police’s Insurance Fraud Enforcement Department has arrested a man who faked his own death to support an insurance claim in a nationwide fraud crackdown.
Duck Creek bets on AI and Lloyd’s to drive UK expansion
As Lloyd’s looks beyond Blueprint Two, Duck Creek is positioning itself to become a leading technology provider to the London Market, backed by new artificial intelligence capabilities and a push for market certification.
‘Embrace regulation’, industry told
Insurance Datalab has urged insurer partners to embrace financial services regulations as a means to building greater trust with consumers while improving underwriting and profitability.
Q&A: Massimo Cavadini and Pardeep Bassi, WTW
Massimo Cavadini, head of product, pricing, claims and underwriting for Continental Europe at WTW, and Pardeep Bassi, global proposition leader for data science, insurance consulting and technology at WTW, delve into the 2025 European Insurance & Occupational Pensions Authority’s Generative AI Market Survey and whether a rewrite of the rules of insurance analytics is required.
Case for a more connected future for insurance
View from the Top: Jason Richards, CEO for the UK & Ireland at Swiss Re, ponders the exciting future that could be ahead for the industry if it successfully harnesses digital transformation.
Throwback Thursday: Major insurer’s EU fears
Insurance Post’s Throwback Thursday steps back in time to June 1971 to remind you what was going on this week in insurance history when the chair of General Accident raised concerns about European Union red tape.
Zurich backs Jensten with £300m multi-year capacity agreement
Jensten Underwriting has secured a £300m multi-year capacity agreement with Zurich, under which the insurer will become the primary capacity provider to the Bain Capital-owned MGA.
Intact’s Scaife unpicks software liability in motor claims
Motor insurers are not yet ready to tackle the complex liability and recovery challenges posed by connected and autonomous vehicles, according to Jess Scaife, director of technical motor and injury claims at Intact Insurance.
Swiss Re climate activists met with ‘aggression’ at Gherkin
Student protesters who occupied Swiss Re’s foyer said they were met with ‘aggression’ as they demanded the insurer stop underwriting fossil fuel projects in the Coral Triangle.
Pride exposes prejudice LGBTQ+ individuals face in insurance
Editor’s View: LGBTQ+ network Link’s latest survey shows many insurance professionals still feel pressure to hide parts of themselves at work, which Emma Ann Hughes argues highlights the need for insurers to move beyond Pride branding and ‘pinkwashing’ to build actually inclusive cultures.
Editor’s Choice
FCA’s Reynolds outlines insurance priorities
Graeme Reynolds, director of competition and interim director of insurance at the Financial Conduct Authority, takes centre stage in the latest Insurance Post Podcast, setting out the regulator’s key priorities for the market.
Why the regulators are looking more closely at MGAs
MGAs are facing intensified oversight as regulators review delegated authority models, but Marcel Le Gouais asks could the scrutiny jumpstart measures to resolve claims and data quality issues?
Can brokers survive the rise of ChatGPT insurance apps?
After the launch of the world’s first ChatGPT insurance app sent share prices of major brokers tumbling, Fiona Nicolson examines what the future of insurance distribution looks like when conversational AI becomes a primary customer interface rather than a supplementary channel.
Insurance industry’s most powerful leaders revealed
Insurance Post’s Power List cuts through the noise to reveal who really moved markets, shifted outcomes and shaped the UK general insurance sector over the last 12 months.
Insurance matrix
Home insurers with the most satisfied customers revealed
Customer trust and satisfaction in home insurance is improving, but Fairer Finance’s latest consumer survey shows claims handling remains weak and vulnerable customers continue to face the poorest outcomes.
Insurance industry’s most powerful leaders revealed
Insurance Post’s Power List cuts through the noise to reveal who really moved markets, shifted outcomes and shaped the UK general insurance sector over the last 12 months.
Recalls surge to record highs amid reform drive
European product recall activity has increased for the seventh year in a row, with 15,608 events recorded by Sedgwick across the UK and European Union in 2025.
Home insurance market shrinks as product strategies evolve
Although home insurance provider numbers have declined significantly since 2016, Angela Pilley, insight consultant for general insurance at Defaqto, reveals insurers are maintaining consumer choice through expanded product options.
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