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Should doomsayers be heeded over insurance’s brain drain?
Content Director’s View: Jonathan Swift explores if insurance's demographic timebomb could be potentially defused, whether the problems is being blown out of proportion, or if it set to create a massive hole in the sector’s future well-being.
How should the insurance industry respond to sexual harassment law change?
As workplace sexual harassment laws are made stricter across the whole country, Séamus O’Hanlon asks if the insurance sector is prepared and if its culture has learned from previous systemic misconduct.
Amazon on how insurers can get out of pilot purgatory
Insurers looking to move beyond proof-of-concept pilots must focus on customer problems, matching AI tools to specific tasks and establish clear guardrails, according to Terry Buechner, global head of insurance core system modernisation at Amazon Web Services.
Penny Black’s Social Diary: Howden’s Welcome to Wrexham
Penny Black has been out and about again, notebook in one hand and canapé in the other, keeping a keen eye on the insurance industry’s more whimsical moments.
Tesco launch; Allianz products; Arkel new boss
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
John Lewis Money hires former Co-op Insurance boss
Former Co-op Insurance managing director Charles Offord has been hired by John Lewis Money as director of financial services, as the business looks to develop its broker model for credit and insurance.
OpenAI reveals ‘strength and depth’ of security insurers need
Viyat Bhalodia, a member of the technical staff at ChatGPT creator OpenAI, has outlined the security controls insurers need when using artificial intelligence agents.
Tokio Marine HCCI launches humanoid robot coverage
Tokio Marine HCC International and broker Adrian Flux are launching what they describe as the UK’s first domestic humanoid robot household insurance policy.
Keeping choice alive in a changing broker market
View from the Top: Michelle Taylor, broker distribution director at Aviva, argues that insurers have a role to play in preserving choice in the broking market, whether brokers choose to consolidate or remain independent.
What next for Aviva and insurance’s greatest Dame?
Editor’s View: Emma Ann Hughes considers the remarkable turnaround of Aviva under Dame Amanda Blanc and asks what comes next for the insurer and its formidable group CEO.
Editor’s Choice
How can AI fast track insurance claims?
How artificial intelligence is reshaping claims experiences is examined in the latest Insurance Post Podcast, sponsored by RDT.
What next for Aviva and insurance’s greatest Dame?
Editor’s View: Emma Ann Hughes considers the remarkable turnaround of Aviva under Dame Amanda Blanc and asks what comes next for the insurer and its formidable group CEO.
How AI is redefining the art and science of underwriting
As artificial intelligence adoption expands across underwriting, Marcel Le Gouais examines how a more complete picture is emerging of where automation ends and human judgement remains.
Top 100 UK insurers of 2026 revealed
Insurance Post’s Top 100 UK Insurers list has experienced a significant shake-up due to meaningful declines in revenues at Direct Line and Intact in 2025.
Insurance matrix
Insurance Post’s Top MGAs of 2026 revealed
Policy Expert is the nation’s biggest MGA after achieving record-breaking revenue of more than £200m for UK-based non-life risks in 2025.
UK claims service hits new record high
Six out of eight general insurance business lines showed improvement when it comes to claims service in the second quarter, with only energy and marine declining, the latest data from Gracechurch revealed.
Middle East disruption drives uptick in travel insurance complaints
A 30% year-on-year rise in travel insurance complaints has been partly linked to disruption from the Middle East conflict. However, Millie Ridley, senior researcher at Fairer Finance, reveals customer satisfaction in the product continues to improve.
Energy leaders say insurance is ‘essential’ to their business
Energy business leaders view insurance as essential to their business and reckon insurers’ importance will grow, according to new data gathered by Reuters Insights and Axa XL.
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