People
Why in-person networking is irreplaceable
Trade Voice: iCan’s Ajay Mistry on why in-person networking is more important than ever in the insurance industry.
Penny Black’s Social Diary: Howden’s comedy; QBE’s mix-up
Penny Black shares the tittle-tattle she overheard at insurance industry events, reviewing the quality of buffets at conferences, and giving a thumbs up – or down – to the sector's social media posts.
Rathi reappointed FCA CEO
Chancellor Rachel Reeves has reappointed Nikhil Rathi as CEO of the Financial Conduct Authority for a second term.
Rachel Lam named interim ombudsman MD
Rachel Lam is now interim managing ombudsman director of the Financial Ombudsman Service, as Jenny Simmonds and James Dipple-Johnstone temporarily step into the shoes of Abby Thomas.
Diary of an Insurer: Esure’s Charlotte Fielding
Esure’s head of home and strategic planning Charlotte Fielding reviews customer feedback, regulatory changes, and market trends to help shape her team's priorities, and is kept entertained by her Cavapoo puppy, Sir Bobby Charlton.
Tech shift in insurance slashes underwriting and pricing job vacancies
Automation and artificial intelligence-driven algorithms are reducing the number of new underwriting hires at the start of 2025, according to exclusive data analysis by Michael Stefan, partner at executive recruitment firm Hanover.
Penny Black’s Social Diary: Hollywood history; Altus’s pancakes
Penny Black is back, sharing the tittle-tattle she overheard at insurance industry events, reviewing the quality of buffets at conferences and giving a thumbs up – or down – to the sector’s social media posts.
British Insurance Awards 2025 shortlist revealed
Whatever you are doing, stop! The Supersonic shortlist of the 2025 British Insurance Awards, which will take place at the Royal Albert Hall on 9 July, is announced today.
McLarens changes top team to ‘maintain’ growth
McLarens has made changes to its senior management team, in a bid to “maintain the momentum” of the loss adjusting firm’s growth across Europe, the Middle East and Africa.
Big Interview: Jimmy Williams, Urban Jungle
Urban Jungle CEO and co-founder Jimmy Williams talks Insurance Post through the insurtech’s growth plans, ability to fundraise in a challenging environment and venture capital-enabled technology advances.
60 Seconds With... HCR’s Jonathan Edwards
Jonathan Edwards, partner and head of HCR Insurance & Risk, did not break the world triple jump record in 1995 but can be found dancing to anything by Dua Lipa.
Diary of an Insurer: WBN’s Olga Collins
Olga Collins, CEO of Worldwide Broker Network, kicks off her whirlwind week in Atlanta in the US, before heading to London for meetings, and then Istanbul for her organisation's conference.
Are pay freezes jeopardising broker staff retention?
With some insurers pushing for a full return to the office and pay increases failing to keep pace with inflation, Scott McGee explores how some employees are voting with their feet – and how the sector should rethink its approach to hiring and retention…
Penny Black’s Social Diary: ABIenders and City elections
Penny Black is back, sharing the tittle-tattle she overheard at insurance industry events, reviewing the quality of buffets at conferences, and giving a thumbs up – or down – to the sector’s social media posts.
RSA axes up to 250 jobs in Peterborough
RSA is in the process of cutting about 250 jobs from its Peterborough office over the next two years.
Phil Bayles replacing Bennett as MD of Bravo Networks
Phil Bayles has been appointed managing director of Bravo Networks on an interim basis, alongside his role as chief commercial officer at Ardonagh Advisory.
Big Interview: Paul Lofkin, Crawford
Paul Lofkin, president of Crawford for UK & Ireland, is going to sort out the nation’s subsidence and promises to “disrupt that market like never before”.
Roles that got a pay rise or cut in insurance revealed
Some insurance employees in 2024 enjoyed a 15% uptick in their salary while others saw their wages fall by nearly 10%, according to Reed’s Salary Guide for 2025.
Diary of an Insurer: Avantia Group’s Mark Eastham
For Mark Eastham, CEO of Avantia Group, no day is ever the same as it’s a juggle of risk pricing, claims, customer experience and artificial intelligence innovation as well as getting on his bike.
Insurers should not fear being called ‘woke’
Insurers shouldn’t fear accusations of virtue signalling when publicising their diversity policies due to the benefits it carries for employees, an audience heard.
Penny Black’s Social Diary: Kennedys’ commute and ABI’s sandwiches
Penny Black is back, sharing the tittle-tattle she overheard at insurance industry events, reviewing the quality of buffets at conferences and giving a thumbs up – or down – to the sector’s social media posts.