People
Diary of an Insurer: Charles Taylor’s Rose Goad
Rose Goad, claims team leader at Charles Taylor Assistance, works with aviation clients, helps the UK and Singapore team stay connected and shares her love of Formula 1.
RSA’s Jackson on supporting staff facing domestic abuse
View from the Top: Gemma Jackson, head of diversity, equity and inclusion at RSA, says the time for quiet empathy has passed and urges the industry to take more visible and vocal action.
Admiral founder Engelhardt shares investor relations battles
Henry Engelhardt, co-founder of Admiral Insurance Group, has questioned whether investor relations should be replaced with statements on the business.
60 Seconds With... Allianz’s Steve Bramall
Steve Bramall, credit director of Allianz Trade UK & Ireland, would like to replace Daniel Craig as 007 and can't live without Facetime.
Diary of an Insurer: RSA’s Katie Balme
Katie Balme, head of partnerships for customer and strategy in RSA’s delegated business, works a flexible week, help partners achieve specific objectives and enjoys Freddie Fridays.
Make-up of the insurance industry in 2024 revealed
Insurance Post’s 2024 Census shows women have smashed through the industry’s glass ceiling, and most employees are only going into the office on Tuesday, Wednesday and Thursday, post-pandemic.
RSA’s Norgrove named ABI deputy president
Ken Norgrove, CEO of UK & International at RSA Insurance, is the new deputy president of the Association of British Insurers.
Simply Business CEO Thomas to head up Ripe
Alan Thomas, CEO of Simply Business is set to replace Paul Williams as CEO of Ripe and has been tasked with powering the "next phase" of growth.
Big Interview: Matthew Hill, Chartered Insurance Institute
Matthew Hill, the third CEO of the Chartered Insurance Institute in as many years, knows only 10 Downing Street has had a faster revolving door than the industry’s professional body in recent years.
60 Seconds With... Clear Group’s Emma Williams
Emma Williams, claims handler at the Clear Group, can be found dancing to “Stick Song” by Dougie and The Squirrels and loves a good night cuddle from her daughter.
Aon UK names Kemp as head of commercial risk
Rob Kemp has been appointed as Aon’s new head of commercial risk for the UK, stepping into the role UK CEO Jane Kielty had left vacant.
Diary of an Insurer: QBE’s David Round
David Round, head of trading at Birmingham at QBE Europe, gets more active, explores future opportunities and threats to the renewal portfolio and even manages to keep score at his son’s cricket match.
Lloyd’s explains how diverse talent initiative will work
Lloyd’s head of culture Mark Lomas has outlined how the Inclusive Futures education and workplace initiatives will operate in practice.
Are insurers racing to be online-only excluding disabled customers?
As the insurance sector increasingly digitises, Damisola Sulaiman examines the barriers disabled customers face in accessing online insurance services, as well as the measures that have been implemented by insurers to address these issues.
Insurers that paused EDI work told to redouble efforts
The insurance industry may need to renew ethnicity and disability data collection efforts due to Labour’s diversity pay reporting proposals.
Diary of an Insurance PR: NextGen’s Roma Braithwaite
Roma Braithwaite, NextGen Communications’ PR and media consultant, is a mother of 10-year-old twins, local sea-swimmer, mega-plan organiser and is getting ready for Monte Carlo’s Rendez-Vous.
Tributes paid to Jonathan and Judy Bloomer
Tributes have been paid to Hiscox chair and former Prudential CEO Jonathan Bloomer, who was among those killed when a yacht sank in the Mediterranean earlier this week.
Q&A: Mike Keating, MGAA
Mike Keating, CEO of the Managing General Agents’ Association, discusses the buoyancy of managing general agents, some of the struggles in the high-net-worth space, and what he hopes his organisation will achieve by the end of 2025.
Lycetts appoints Ian Barclay as CEO
Lycetts has announced the appointment of Ian Barclay as its new CEO, succeeding Charles Foster.
Big Interview: Helena Evans, Criterion Adjusters
Helena Evans, managing director of Criterion Adjusters, speaks to Emma Ann Hughes about the sexism she encountered, growth plans for her business and her hope to encourage others to follow her lead and pass their Chartered Institute of Loss Adjusters…
Diary of an Insurance PR: Full Circle’s Kirsty Plank
Kirsty Plank, director of Full Circle Communications, shows her appreciation of Dolly Parton’s lyrical genius, gets a boost from Pepsi Max as she compiles social media engagement reports and turn journalist when she interviews Insurance Post’s content…
Dive In registration opens
Registration has opened today (15 August) for the 2024 Dive In Festival, which aims to promote diversity and inclusion in the insurance industry.
How to make the most of industry conferences
Heather Lambert, group sales director of Claims Consortium Group, shares her advice on how to ensure conferences aren’t just an overwhelming rush of presentations, visiting stands and networking in the latest Insurance Post Top Tips video.
60 Seconds With... SSP Broker’s Christian Wright
Christian Wright, head of market development for SSP Broker, bowls Post over with his surprising fact, would like to watch the Olympics live and shares his love of the 1990s.