Technology
FCA weighs AI challenge as ChatGPT reshapes insurance distribution
The Financial Conduct Authority is considering a review of whether its regulatory perimeter needs to expand as growing numbers of consumers turn to artificial intelligence tools such as ChatGPT for help choosing an insurance policy.
How does the London Market keep its edge post-Blueprint Two?
Following the shelving of Blueprint Two, Tom Luckham explores how the London market is learning from the successes and failures of the programme in order to transform the technical capabilities of the sector.
Forget breaking in: AI helps cyber criminals blend in
Cyber insurers must adapt as attackers increasingly exploit trusted identities, software and AI-generated content rather than traditional vulnerabilities, according to Ben Watson, class underwriter for cyber at Westfield Specialty International.
Time:To – MGAA’s Keating on how to stay on top of governance
The importance of data to keep tabs on delegated authority to satisfy the regulator is stressed by Michael Keating, CEO of the Managing General Agents’ Association, in the latest Insurance Post Time:To video.
From AI adoption to AI control: how can insurers scale with confidence?
How insurers can avoid AI fragmentation, moving from pilots to controlled, enterprise-wide AI that actually delivers value
Claims Consortium warns insurers over AI governance risks
The insurance industry is “massively exposed” if it cuts corners on artificial intelligence governance, according to Claims Consortium Group chief operating officer Owen Pugh.
Guidewire’s Clarke on why insurers can’t trust AI to be ‘mostly right’
Charles Clarke, group vice president of Guidewire, says carriers cannot afford ‘mostly right’ artificial intelligence decisions when every policy, claim and reserve carries legal and financial consequences.
Why trust will decide the next phase of AI in insurance
As AI adoption accelerates, Ben Rose, president and co-founder of Supercede, says insurers will favour trusted, resilient technology partners over the fastest-moving newcomers.
Mills Review means AI governance is now a boardroom issue
As insurers accelerate artificial intelligence adoption, Michael Sicsic, managing partner at Sicsic Advisory, argues success will depend not on moving fastest, but on balancing innovation with robust governance, accountability and continuous oversight of…
Time:To – Aspect’s Carpio on how AI has made it easier to underwrite
Artificial intelligence and technology allows you to adjust your portfolio easier than ever before, according to George Rojas Carpio, senior underwriter at Aspect.
Webinar: Watch Iprism, Duck Creek and Hyland discuss the future of commercial underwriting
The conversation around AI in underwriting is shifting, from what’s possible to what’s already in play. What will be the norm in five years' time, and how do we get there?
How AI cut Miller’s KYC processing time by over 50%
From cutting KYC processing time by more than half to automating routine work, Clare Lebecq, group chief operating officer of Miller, reveals how her artificial intelligence strategy is delivering measurable business value.
Why better data flow will determine insurance AI success
Competitive advantage from artificial intelligence will come from turning fragmented insurance data into timely, reliable insights that improve operational decision-making, according to Dave Wilson, director of financial services and insurance at…
Why AI governance will define insurance’s next competitive edge
Insurers are shifting from asking what artificial intelligence can do to proving they can control it, with Greg Podleśny, co-founder of Acini, arguing governance is set to become the defining capability of the next phase.
Time:To – Sedgwick’s Dryden on how AI is improving claims
Nicola Dryden, chief client officer at Sedgwick, outlines how the business is using artificial intelligence to free-up people to help claimants.
Is it Terminator: Judgment Day for insurance AI?
Editor’s View: Emma Ann Hughes argues the safest future for insurance as it intertwines with artificial intelligence is one where humans retain the ability to say “Hasta la vista, AI” and can still keep calm and carry on if they have to flick the kill…
Verisk’s Sawford argues explainable AI is insurance’s future
The next phase of artificial intelligence adoption in insurance will be defined by firms' ability to explain, validate and stand behind every AI-assisted decision, according to Chris Sawford, managing director of Verisk General Insurance UK & Ireland.
Data quality is one of the biggest barriers to success with AI
Helen Richardson, senior product manager for the UK and Ireland at LexisNexis Risk Solutions, points out before the artificial intelligence revolution can happen, insurance providers need to get their data house in order.
Time:To – KPMG’s Francis on getting the foundations right for AI
A single data repository is essential if insurers want to make the most of artificial intelligence, according to Levi Francis, director and general insurance actuarial pricing lead at KPMG.
Agentic AI has ability to ‘fundamentally change’ operations
Hamilton CEO Pina Albo said in “one of the most complex environments ever” in the insurance industry, agentic artificial intelligence is making the sector feel like it has more staff.
Zurich cuts commercial underwriting time by 78% with AI
Zurich UK’s underwriting workbench for commercial insurance has reduced processing times by 78% in less than two years.