Technology
Q&A: John Milliken, Defaqto
John Milliken, chief executive of Defaqto, explains how insurers are using the agency’s product database to ensure their products are Consumer Duty compliant and reveals plans for new ratings.
Elon Musk joins the AI party
Elon Musk has announced the formation of xAI, his long-anticipated artificial intelligence startup designed to compete with Open AI’s Chat GPT, Google’s Bard, and other similar platforms.
Diary of an Insurer: Genasys Technologies’ Elliott Green
Elliott Green, sales director at Genasys Technologies, completes his final training for the London Marathon, leads a series of product demonstrations, and nurtures growing partnerships.
View from the top: MS Amlin’s Martin Burke on the future of underwriting
Martin Burke, director of underwriting performance at MS Amlin, reflects on the market in 2023 and outlines the three considerations that will define how the future generation of underwriters supports clients and brokers through economically challenging…
Zego automates 10% of claims after in-house move
Zego’s Ian Kershaw has hailed AI’s potential to ‘automate’ and ‘innovate’, after the insurtech brought some customer-facing functions in-house, allowing it to straight-through process 10% of its claims.
How insurers can better support vulnerable customers
Tim Farmer, clinical director and co-founder of clinical regulatory technology provider Comentis, examines how insurers can ensure they meet the FCA's Consumer Duty requirements for customers in vulnerable circumstances.
Why insurers’ COOs and insurtechs need to combine forces
Editor’s View: Emma Ann Hughes says it is time chief operating officers in the insurance industry realise holding the key to floors of servers isn’t going to save them from regulatory action.
Aviva, Crawford, Zurich and Amanda Blanc triumph at 2023 British Insurance Awards
Aviva was among the big winners at the British Insurance Awards 2023, on a night when its group CEO Amanda Blanc took home the Achievement Award.
Allianz, LV and Zurich to discuss speeding up fraud detection in Insurance Post webinar
Whilst some insurance fraudsters are getting smarter at using modern technologies to embellish their false insurance claims; other more opportunistic policyholders are being driven to seek illicit gains as the cost-of-living crunch means money is tighter…
Insurance and repair concerns could stifle EV adoption, says Thatcham
A report from Thatcham Research has stressed how insurance implications remain unclear on repair capacity, training, skills, and cost, as well as the lifetime sustainability of battery electric vehicles.
Insurers are helping the advanced air mobility sector to take off
Edmund Tirbutt examines how the insurance industry is helping the advanced air mobility sector create new aircraft to ensure the safe, quick, affordable and sustainable movement of people and goods.
AI will ‘democratise’ VIP customer treatments
Edward Challis, head of AI strategy at Ui Path, explained how generative AI could be the ‘birth’ of bespoke experiences, with old systematic and impersonal operations a thing of the past.
Profile: Rodney Bonnard, EY
Rodney Bonnard, head of insurance for EY, chats to Scott McGee about his 30 years in insurance, the “profitability crisis” within personal lines, and how insurers need to be redefined for the future of insurance.
Insurers need to solve ‘core problem of data’ before immersing into generative AI
Boris Krumrey, global vice president of automation innovations, Ui Path, has revealed how insurers need to tackle legacy systems before trying to implement generative artificial intelligence into their business.
Novidea plans 'hyper growth' by targeting providers
Mike Scott, sales manager at Novidea, has revealed the broker platform provider is currently in talks with several providers to build systems for schemes, binders and cover holders.
It’s insurtech Jim, but not as we know it - Lemonade’s PRA authorisation shows intent
Content director's view: Jonathan Swift looks at Lemonade's landmark PRA authorisation and two second claim record and contemplates whether the once start-ups trek to the mainstream is entering the final frontier.
Intangic boss calls MGAs the R&D of cyber insurance
The managing general agent model allows the insurance industry to more easily draw on cybersecurity expertise from outside the sector, according to Intangic CEO Ryan Dodd.
Venture capitalist warns lot of insurtechs will die
The current state of insurtech funding means start-ups hoping to win cash by simply promising to “grow, grow, grow” are facing death, Lluis Vinas, investment director at Alma Mundi Ventures, has warned.
Insurers told to embrace disruption rather than dabble in it
Insurers have been told by Spain’s biggest insurer to go for transformation at scale by overhauling their core business and processes, rather than dabbling in just a few systems and products.
Intelligent AI aims to slash commercial property underinsurance
Anthony Peake, CEO of Intelligent AI, intends to launch a reinstatement platform that aims to slash commercial property underinsurance.
Mapfre is testing generative AI
Mapfre, Spain’s biggest insurer, has confirmed it is already testing generative artificial intelligence.
Digital Bar Quarterly: Insurers need to seize digitalisation opportunities in claims
Digital transformation is good for the claims function, argues Patrick Hayward, an insurance consultant at Altus. Not least for augmenting claims-handling decisions to reduce the level of manual, repetitive tasks involved in managing a caseload.
Are commercial buildings the next frontier for data-led risk?
With the increase in connected devices, Zurich head of innovation Mark Budd is asking why the insurance industry is not looking at connected buildings as a way of mitigating risk like it does with telematics or wearables.
EU moves forward with AI regulation
The use of artificial intelligence in the EU will now be regulated by the AI Act to ensure that AI developed and used in Europe complies with EU rights.