Video Q&A: Out of Pocket Expense Experts’ Legia and Lukas Oswald

 

In the latest Insurance Post video, Legia Oswald, founder and CEO, and Lukas Oswald, co-founder and COO, explain how their alternative accommodation expense management business, Out of Pocket, EXP (OOPE), offers a solution to the challenges property adjusters face in managing and processing policyholder expenses.

Speaking to Insurance Post content director Jonathan Swift, they explore the origins of OOPE and how their app and services provide a seamless, automated experience—from receipt collection and verification to exception-based auditing, custom reporting schedules, and policyholder spending analytics.

The Oswalds also highlight the advantages of having a single point of contact for expense management, demonstrating how this approach can improve the overall claims process.

The mother-son duo shares real-world examples of how OOPE’s app and services have expedited reimbursements for policyholders, saved time for adjusters, and reduced costs for carriers.

Watch the video to learn more and discover their vision for OOPE’s evolution over the next 12 to 24 months.

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