Risk Management
What's next for agentic AI?
AI has already made the move from futuristic concept to an everyday part of insurance operations, including risk assessment, underwriting and claims processing. This blog sheds light on how agentic AI takes one step further by working autonomously toward goals with minimal human intervention.
Insurers must go beyond traditional remit to meet society’s big challenges
View from the Top: Alain Zweibrucker, CEO of Axa Retail, argues issues like road safety and climate change demand insurers strengthen their relationships with customers.
How ESG data can optimise SME insurance and drive resilience
While awareness of ESG’s business value is growing, many SME insurers still treat ESG as a long-term data goal rather than a near-term priority. This blog highlights why ESG isn’t just a compliance checkbox; it’s a powerful lens for assessing SME…
Four in five Brits expect bank fraud and cyber-attacks to become a bigger issue by 2030
UK consumers are the likeliest to believe that fraud will become a bigger issue for insurers in the next five years compared to other European consumers. This content highlights the new findings from CRIF including sharp generational divides around…
Spotlight: Shifting fraud detection to the point of application
Financial pressures and new technology are boosting fraudulent activity to ever-higher levels. This spotlight highlights why application and identity fraud have become the fastest-growing and most challenging threats to detect, and how insurers can…
Spotlight: From siloed fraud teams to shared intelligence
Combating fraud in today’s environment demands both cutting-edge technology and a collaborative approach to stay one step ahead of increasingly sophisticated criminals. This spotlight sheds light on how underwriting, claims and fraud-prevention teams can…
Spotlight: Reinforce customer integrity by stopping fraud earlier in the sales process
Close to 90% of UK car insurance shoppers source quotes through comparison websites and organised fraudsters have taken notice. This article highlights how motor insurers can strengthen fraud defences earlier in the customer journey in order to fortify…
Blog: Preparing for complex winter travel claims
As winter sends UK travellers in search of sunshine, insurers are bracing for a rise in complex, long-haul travel claims. In this blog, Simon Hoskin, director of accident and health at Gallagher Bassett, explains how insurers can prepare for older…
Spotlight: Insurance fraud 2025
Based on the results of the 2025 Fraud survey, this year’s Fraud Spotlight series explores how insurers are shifting fraud prevention earlier in the customer journey, breaking down silos between underwriting and claims, and collaborating across sectors…
Blog: A new lens to evaluate SME risk and support business resilience
In an increasingly volatile market, insurers are seeking smarter ways to assess SME risk and strengthen resilience. In this blog, CRIF's Sara Costantini explores how ESG data offers a powerful new lens for SME insurers to evaluate risk, drive…
Agentic AI: The next wave in Insurtech?
We’re witnessing the next step in the evolution of AI - it’s Agentic AI, and it’s transforming insurtech by automatically adjusting premiums, identifying emerging risks and making underwriting decisions. This podcast breaks down the buzz behind Agentic…
Growing regulatory spotlight on model risk management
Alex Harding, associate partner at 4most, explains how regulatory oversight of model risk management may soon extend to insurance and shares how to future-proof frameworks.
Ferma appoints Nihoul as CEO
The Federation of European Risk Management Associations has appointed Laurent Nihoul as its next CEO, effective 1 December.
The camper van and motorhome insurance risks we never saw coming
The world of motorhoming has rapidly evolved since Comfort Insurance started 1995. Here It highlights some of the surprising risks the provider didn’t see coming, showing the evolving nature of risks and the need to always be looking ahead.
Blog: Why knowing your customer is critical for pet insurers
Rising costs and growing complaints are testing the UK pet insurance market like never before. In this blog, CRIF’s Sara Costantini explores how truly knowing customers and their pets can build trust, reduce risk and meet rising regulatory expectations.
Inside the shrinking market for HGV insurance
In the wake of exits from the market in recent years, Harry Curtis looks at why insurers are cautious about insuring heavy goods vehicles and how those that do manage it.
We need a new way to talk about AI in insurance
For all the noise around AI, the insurance industry still lacks a shared, standardised language to talk about maturity, risk, and readiness. This short blog highlights why we need a new way to talk about AI in insurance.
Airmic CEO Julia Graham to step down next year
Julia Graham is set to step down from her role as CEO of Airmic next year and will be succeeded by Diane Maxwell.
Agentic AI: The new architecture and deployment strategies
Cut through the hype to learn how agentic AI differs from traditional automation and how its three building blocks work together to create intelligent orchestration capabilities. This whitepaper provides a behind the scenes look at Agentic AI in…
Obesity and weight health: The global landscape
Obesity and inactivity are a huge challenge to public health and global economies, with 1 in 6 UK deaths linked to inactivity. This whitepaper explores the critical role that healthier lifestyles centred around fitness and good nutrition play alongside…
From standardised to personalised – insurance’s data revolution
Today’s insurers can now craft bespoke coverage tailored to individual lifestyles, behaviours, and risk profiles, resulting in an insurance policy as unique as a consumer’s fingerprint. This blog sheds light on how the insurance data revolution is…