Risk Management
Swiss Re chief stresses resilience and strong foundations
Swiss Re group chief executive officer Andreas Berger has encouraged insurers to strengthen their foundations in order to help customers navigate growing geopolitical and economic uncertainty.
CMA reforms: A turning point for transparency, trust and growth in pet insurance
The UK pet insurance market is facing growing pressure from both consumers and regulators, with the CMA introducing major reforms aimed at improving fairness for pet owners. This report highlights the implications for insurers and the opportunities to…
The integration problem: How disconnected broker systems are killing productivity
Insurance brokers didn't enter the industry to spend their days copy-pasting between portals. This blog highlights why many brokers are drowning in manual work and how existing technologies can be leveraged to integrate live system client data in one…
Beyond the AI pilot: Scaling data for insurance growth
The insurance sector is drowning in data, but few capitalise on it. In this video, Tony Shek, insurance sales lead, AutoRek and Dorota Zimnoch, global industry strategist, Microsoft reveal how top insurers smash legacy silos, embed automation, and scale…
How to transform your contact centre into a fraud prevention hub
This guide looks at how insurers can use contact centre intelligence to detect fraud earlier, disrupt organised crime networks and better protect customers. It explains why contact centres provide a unique window into different stages of fraud and…
Big Interview: Ross Dingwall, Mission
Ross Dingwall, CEO of Mission Underwriters, speaks to Insurance Post regarding the firm’s expansion plans, the MGA market, and his thoughts on heightened regulatory scruitiny.
How a platform approach drives autonomous insurance outcomes
The move towards agentic AI platform architecture represents one of the most important structural shifts across the insurance industry in decades. This blog sheds light on how a platform approach drives autonomous insurance outcomes across underwriting,…
Supercharging insurance fraud intelligence
This report focuses on the role of the telephony channel in insurance fraud. It explains how fraudsters target insurers across the policy and claims lifecycle, and how greater visibility of caller activity can reveal behavioural and intent signals that…
Aviva's Michael Yabantu on the value of regional relationships
In this video, Michael Yabantu, managing director of mid-market at Aviva shares insights from the insurer's Broker Barometer survey and ongoing Broker Roadshows. He covers the importance of a strong regional presence in a rapidly changing market, and how…
Summer risk guidance for commercial and personal lines clients
With summer on the way and warmer conditions ahead, what are the risks facing personal lines and commercial lines clients? Aviva’s summer risk guidance provides some top tips for brokers on how to support your clients when it comes to managing seasonal…
Outcome-seeking AI: Insurance’s next platform evolution
Once AI agents are trained across underwriting, claims, policy administration, and customer engagement, something fundamentally new becomes possible. This blog sheds light on why the emergence of outcome-seeking AI marks the beginning of a new phase in…
Roundtable: Can commercial insurers crack the fraud conundrum?
A recent Insurance Post roundtable, held in association with Synectics Solutions, explored whether the sector can overcome historic barriers to improve collaboration and unlock the power of data sharing in the fight against fraud. This content provides a…
Howden launches Web3 risk ecosystem
The broking group has expanded its crypto theft insurance product, bringing together specialist vendors across pre-emptive risk management and post-incident recovery.
Regulator interest gives MGAs ‘competitive advantage’
Heightened regulatory interest in the MGA sector could actually help the sector grow, according to Pen Underwriting CEO Tom Downey.
Soft cyber market eroding underwriting discipline
A soft cyber insurance market is leading underwriters to not interrogate clients too heavily lest they lose business, according to Dual UK’s senior cyber underwriter Scott Davies.
Lucy Clarke, WTW
Lucy Clarke leads WTW’s risk and broking business, covering more than 14,000 colleagues across 140 countries.
Jane Kielty, Aon
Jane Kielty, CEO of Aon UK, Ireland and South Africa, is redefining what leadership in insurance looks like in 2026.
Why insurance innovation ambitions keep stalling
A gap is widening between what insurers want to achieve and what their operations can actually support. This blog sheds light on the forces driving the ambition gap within the insurance industry, why automation needs strong foundations and how insurers…
Time: To - Spotlight the importance of regional presence
Aviva’s recent Broker Barometer survey found that almost nine in ten brokers want to work with insurers that have a strong regional presence. Ahead of BIBA 2026, this content sheds light on Aviva’s regional presence and how the insurer is supporting…
Time: To - Be unstoppable together
Brokers are at the forefront of a changing world. And while the pressures are real, so are the possibilities. Ahead of BIBA 2026, Dave Martin, MD, UK commercial and chief distribution officer at Aviva highlights how the insurer is supporting brokers to…
Intelligence behind the fraud patterns that matter
Synectics Solutions’ new Signals report uncovers the critical fraud patterns impacting insurers. Based on insights from National SIRA and the counter-fraud community, this report reveals where hidden exposure is building, how fraud moves across the…