Artificial intelligence (AI)
Laka CEO says insurtech ‘desperately’ needs success stories
Tobias Taupitz, Laka CEO and co-founder, has argued that the insurtech landscape needs more successful exits.
Video Q&A: George Robbins and Kelig Aujogue, Shift Technology
In the latest Insurance Post video we caught up with Shift Technology’s head of UK, Ireland and Nordics George Robbins, and director of data science UK Kelig Aujogue to discuss the issues insurers see with fraud in the health insurance space.
Why is the insurance industry so reluctant to stand up for itself?
Trade Voice: Chris Hall, CEO of QuestGates and a member of the Chartered Insurance Institute’s Claims Community Board, hits back at the bad press the industry can often receive – but observes that sometimes, the sector doesn’t help itself.
What insurers should know about today’s cyber threats
Mark Kirby, director of Intersys, examines how the current cyber threat landscape is evolving and how insurers need to change their approaches to respond to the threat.
Big Interview: Alain Zweibrucker, Axa Retail
Alain Zweibrucker, CEO of Axa Retail, talks to Tom Luckham about the firm's Lloyd's Bank partnership, transforming the business, and its push for digitalisation.
Insurers struggle to fill IT and data job vacancies laid bare
Roles that are critical to core insurance operations are still heavily concentrated in London, plus providers are struggling to fill their IT and data roles, data analysis produced by Michael Stefan, partner at executive recruitment firm Hanover, has…
Addept’s legal expenses suite; Allianz’s sports fund; Admiral Money’s CEO
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Brokers struggle with AI as digital basics found lacking
Insurance brokers are falling behind in artificial intelligence implementation due to limited digital readiness, according to Paul Kershaw, UK enterprise sales manager at Novidea.
How Trump’s tariffs could make motor insurers great again
Editor’s View: US President Donald Trump’s tariffs could prove a fresh road to hell for motor insurers unless they show they’ve learnt lessons from the last few bruising years of claims inflation, according to Emma Ann Hughes.
BCG reveals how top insurers use AI for competitive edge
Boston Consulting Group has identified the ways “forward-thinking” insurers are using artificial intelligence in underwriting, claims, sales, customer service and IT to gain a quantifiable competitive advantage.
Income protection gap opens door to fraud
Fraud Spotlight: An uncertain employment market and insufficient policy cover could spur a rise in fraudulent income protection claims.
Brokers increasingly looking at digital automation and AI
Brokers are increasingly interested in harnessing the digital and automated processes to improve customer service and gain a competitive advantage.
FCA prioritises innovation and fighting crime in latest strategy
The Financial Conduct Authority has this morning (8 April) set out its latest work program for the 2025/26 period.
Video Q&A: Nitin Rakesh, CEO of Mphasis
In the latest Insurance Post video we caught up with Nitin Rakesh, Mphasis CEO, to discuss the evolving role of technology in the insurance sector, including artificial intelligence.
California scheming costs fraudster £60k
A man has been sentenced for making an insurance claim worth £59,987, after he pretended he crashed a hire car while on holiday in California.
Earnix CEO warns against ‘either/or’ AI strategy
Choosing between generative AI and traditional machine learning could prove limiting, says Earnix CEO Robin Gilthorpe, who is urging insurers to harness both to unlock a powerful springboard effect.
MP says social media firms in ‘last chance saloon’ over ad spoofing
Both social media firms and insurance companies must do more to tackle ghost broking, Luke Charters, MP for York South told the Association of British Insurers’ fraud conference.
Diary of an Insurer: Esure’s Charlotte Fielding
Esure’s head of home and strategic planning Charlotte Fielding reviews customer feedback, regulatory changes, and market trends to help shape her team's priorities, and is kept entertained by her Cavapoo puppy, Sir Bobby Charlton.
Tech shift in insurance slashes underwriting and pricing job vacancies
Automation and artificial intelligence-driven algorithms are reducing the number of new underwriting hires at the start of 2025, according to exclusive data analysis by Michael Stefan, partner at executive recruitment firm Hanover.
Ardonagh Advisory buys firm; NBS x Hiscox; Tokio Marine’s head of compliance
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
AI could lower the bar for start-up insurtech founder expertise
Artificial intelligence could enable more insurtech start-up activity from founders with insurance backgrounds, as opposed to tech expertise.