Artificial intelligence (AI)
Axis cuts application processing time by 97% using AI
Axis has reduced its insurance application processing time from an average of 30 minutes to 60 seconds using Sixfold’s artificial intelligence underwriting solution.
Q&A: Caroline Bedford, Edii
Caroline Bedford, founder and CEO of Edii, shares insights on the insurance industry's evolving approach to innovation and technology adoption, the impact of generative artificial intelligence, and her firm's efforts to foster diversity and inclusion.
Ageas’ AI fraud tool; Clear’s Wycombe partnership; Moonrock’s COO
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Q&A: Fiona Sperry, QBE
Fiona Sperry, QBE’s head of complex claims, talks through her team’s role, how the insurer is meeting challenges posed by the energy transition and the place of artificial intelligence in claims.
Earnix ‘not in the same boat’ as other insurtechs
Earnix is “not in the same boat” as other insurtechs as it looks to continue its growth plans, its CEO Robin Gilthorpe has told Insurance Post.
Big Interview: Sten Saar, Zego
Sten Saar, co-founder and CEO of Zego, speaks to Damisola Sulaiman about the challenges of building an insurtech in an evolving landscape, the lessons he learned entering the complex world of insurance as an outsider, plus his plans for growing the…
Zego aims to double staff output through AI use
Zego CEO Sten Saar plans to double staff output through generative artificial intelligence use.
Insurers need to be ready for AI ‘arms race’ in fraud
The proliferation of artificial intelligence is going to heap more pressure on the insurance industry to use “technology to fight technology”.
How to axe insurance’s Old Boys’ Club
Analysis: Damisola Sulaiman examines the insurance industry’s efforts to dismantle its Old Boys’ Club culture, highlighting initiatives to promote diversity in recruitment, while exploring the challenges that remain in creating a truly inclusive…
Esure makes ‘sizeable’ savings from gen AI applications
Esure has said it could potentially save up to 8% on its frontline operations, and claims resource costs through generative artificial intelligence use.
CFC’s Beattie on the pitfalls of following tech buzz
View from the Top: George Beattie, head of innovation at CFC, warns the industry is in danger of focusing too strongly on headline grabbing technology rather than the business and customer outcomes it can deliver.
Almost all claims handlers believe AI is creating fraudulent claims
94% of UK insurance claims handlers believe at least 5% of claims are being fraudulently created or altered using artificial intelligence.
Seven out of 10 underwriters fear AI will take their job
Research from Hyperexponential has revealed that 69% of underwriters are concerned about being replaced by artificial intelligence in the next five years.
Cyber market to harden ‘as early as Q1 2025’
Research from Gallagher Specialty has warned there could be a shift in the cyber insurance market by as early as Q1 2025.
Twenty firms face off for Lloyd’s Lab spots
The Lloyd’s Lab pitch day for its 13th cohort saw 20 firms go head-to-head for one of 10 spots in the market’s 10-week fast track programme for “fresh ideas” to challenge the insurance industry.
Applied now ‘more mature’ when dealing with AI
Anupam Gupta, chief product officer for Applied Systems, has said the company and wider market is more mature now when talking about artificial intelligence than it was a year ago.
Verisk boss urges testing of AI data to avoid discrimination and bias
Verisk’s head of analytics for underwriting solutions has told the industry to use broad and representative data sets to avoid “disparate outcomes and unfair discrimination” when developing AI models.
Allianz’s Côté on the insurer of the future
View from the Top: Nadia Côté, UK managing director of Allianz Commercial, outlines how changing customer needs, new technology and emerging risks will shape insurers over the next decade.
CoreLogic’s Garret Gray on what the future holds for insurance
The president of global insurance solutions at CoreLogic, Garret Gray, gives Saxon East the lowdown on INTRConnect Europe and what the future potentially holds for the insurance industry.
Lessons for insurers to learn from social media use of AI
Going head-to-head with artificial intelligence is pointless, according to Sarah Bateman, head of data and AI for Altus Consulting, who argues we need a blend of AI efficiency with human re-assurance to be successful.
Longworth’s AI Code of Conduct has a ‘shelf life’
Eddie Longworth’s voluntary artificial intelligence (AI) code of conduct for the claims industry has a “shelf life”.
AI adoption is ‘running before walking’ for Charles Taylor InsurTech clients
Charles Taylor InsurTech’s mature clients are not ready to embrace artificial intelligence (AI), according to CEO Arjun Ramdas.
Ageas’s Clarke on what GenAI means for fraud
View from the Top: Adam Clarke, chief underwriting officer at Ageas UK, says artificial intelligence is a double-edged sword in the fight against fraud.
Q&A: James Eveling, Woodgate & Clark
James Eveling, managing director of loss adjuster Woodgate & Clark, addresses the war for talent and discusses the firm’s growth plans plus its new claims system.