Artificial intelligence (AI)
Editor's comment: The tech revolution
While the Odgen discount rate changes hit the headlines, and terrorist attacks, the Grenfell Tower fire and the hurricanes in the US dominated the year, 2017 will definitely be remembered in the global insurance industry for its technological…
Minster's Shirley Woolham on why robots won't replace lawyers
Artificial intelligence is taking over mundane legal functions but is not killing off lawyers, says Shirley Woolham, chief operating officer at Minster Law.
Roundtable: Modernising the London market
For years, Lloyd’s of London has been grappling with the challenges of modernisation. As businesses within the London market come under increasing competition and margins are challenged, both Lloyd’s and the wider market are focusing greater energies on…
Wesurance brings AI powered Amy to Hong Kong's travel market
Wesurance, a Hong Kong-based insurtech start-up, has teamed up with Swiss giant Allied World and data company Trans Union for an app based travel insurance platform.
Interview: Daniel Schreiber, Lemonade
Lemonade CEO Daniel Schreiber talks about the expansion plans of the US-based start-up that uses artificial intelligence to validate claims and donates profits to charities.
Q+A: Willis Towers Watson's Angelini on China's online advance
Kevin Angelini, head of strategy, insurance consulting and technology, Asia-Pacific, at international broker consultancy Willis Towers Watson offers his thoughts on China's online insurance phenomenon.
Post Claims Club: Industry poised for increased technology integration in 2018
The claims space in 2018 could see a further rise in the integration of Artificial Intelligence and an increase in cyber risks, according to senior industry heads.
Guidewire 2017: Chatbots could aid in compliance and fraud fighting
Chatbots have the potential to help insurers meet regulatory demands as well as using machine learning to flagg up potentially fraudulent behaviour.
Blog: Responsible robots?
Automated processes are feted to be the future of claims handling, but taking the process out of human hands is far from straightforward, as Ed Lewis, partner at Weightmans, explains.
This Week in Post: Winter wine and Amazon advances
This week I attended a briefing on hostage negotiation skills organised by an underwriting association and a wine tasting hosted by a rehabilitation provider.
XL Catlin's Vincent Branch on the unexpected love affair with AI
Artificial intelligence is already a part of real life but Vincent Branch, CEO of Accelerate, XL Catlin asks how far the love affair will go.
Tractable launch automated damage estimating technology
Following its partnership with Ageas, Tractable has developed an artificial intelligence-driven damage repair estimation technology.
Roundtable: How new technologies can speed up motor claims
The motor space is under intense pressure in terms of costs. With margins tight, how can insurers handle claims efficiently while delivering good customer service? New technology may provide part of the answer
This Week in Post: Red suns and robots
A Blade Runner mist engulfed London on Monday as storm Ophelia blew Saharan sand into the capital. Struck by the eerie atmosphere, City workers tweeted pictures of the yellow sky, which an Irish commentator promised to look at “as soon as our houses land…
Blog: The three ways data will change insurance
The data revolution will lead to a shift in the very business model of insurance, warns Rob Cushen, digital leader at Virtusa.
FERMA 2017: Risk managers ‘frustrated’ that insurance isn’t evolving fast enough
The president of the Federation of European Risk Managers Associations has voiced members' feelings of dissatisfaction that their insurers are not keeping up with the fourth industrial revolution.
Axa's Brendan McCafferty on AI and staff
Artificial intelligence is raising concerns among insurance staff but Brendan McCafferty, CEO of Axa Insurance, believes it opens up a range of possibilities.
Lloyd's signs AI deal with Expert System
Lloyd's of London has teamed up Italian technology firm Expert System to bring artificial intelligence into the market.
This Month in Post: I met your new robot overlords
Chatbots are all the rage at present, but a cursory test of a few available systems shows that we’re still a long way from passing the Turing test.
XL Catlin's innovation team partners with AI-driven startup
XL Catlin’s international innovation team, Accelerate has partnered with Cytora, an Artificial intelligence-driven insurtech based in the UK.
Research: Brokers say technology hasn't improved trading with insurers
In association with start-up specialist Tallt and health insurer WPA, Post recently polled insurance brokers on their thoughts and experiences of trading with insurers, and whether technology has helped or hindered that relationship. Here Jonathan Swift…