Almost all claims handlers believe AI is creating fraudulent claims

fraud

94% of UK insurance claims handlers believe at least 5% of claims are being fraudulently created or altered using artificial intelligence.

Sprout.AI surveyed 200 claims handlers and found that 19% believe AI is being used to create fraudulent evidence in 11–25% of claims, and 64% suspect AI is playing a role in 5–10% of cases.

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