Video Q&A: George Robbins and Kelig Aujogue, Shift Technology
The pair discussed how widespread it is, where it is most prevalent and how the use of AI and other new technologies could help spot and address trends such as inappropriate billing.
Other issues around waste, leakage and abuse are discussed, with the Shift Technology experts sharing their thoughts on how technology can combat them, and what lessons from the health sector can be carried over to pet health insurance.
Robbins and Aujogue conclude the session by exploring how fraud prevention and detection is evolving in both the health and pet insurance spaces.
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