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Video Q&A: Nitin Rakesh, CEO of Mphasis
In the latest Insurance Post video we caught up with Nitin Rakesh, Mphasis CEO, to discuss the evolving role of technology in the insurance sector, including artificial intelligence.
Rakesh spoke to content director Jonathan Swift about where cognitive technology is having the greatest impact on the insurance sector – and what might be holding the market back from achieving more using it.
He also explained how IT transformation does not have to come at a significant cost; and that it is possible for insurers to implement new tech at zero or minimal cost, where savings can be reinvested into further transformation.
Rakesh later gave his thoughts on where the next major technological advancement might come from, and how it might add value to what has come before.
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