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Blog: Vacant properties – don’t let the risks move in
With empty homes up 10% in five years and the proportion of high street retail premises left vacant hitting a one in seven all-time high, RiskSTOP’s David Reynolds reminds us of the key steps in managing unoccupied buildings.
AI-augmented application modernisation – the new frontier?
As many insurers are aware, IT application modernisation projects can be very time-consuming, expensive and risky, while offering benefits that are not readily appreciated by business stakeholders.
Could climate change drive an insurance availability crisis?
Climate change risk cannot be underestimated, neither can the insurance industry’s need to address the challenges it brings. CRIF’s Sara Costantini explains how the strong correlation between the use of ESG key indicators and improved loss ratios…
Spotlight: Inclusive payment options are a must in a digital world
As insurers pursue the path to smoother digital journeys and payments, they risk losing customers who find themselves ‘digitally excluded’, says Luke Gall, product and engineering director, Access PaySuite
Verisk London 2024: Experience the possible
In the first in a series of videos recorded at the Verisk Insurance Conference in London, Insurance Post editor Emma Ann Hughes interviewed speakers and delegates about the transformative power of data, analytics, and artificial intelligence.
Spotlight: Effortless online journeys with a smooth payments system
Optimising insurance payments isn’t just about speed and efficiency – there are other benefits too, as Tim Evershed finds out.
Fraud Spotlight: Working together to prevent insurance fraud
Insurance companies face an uphill battle when it comes to mitigating fraud. However, beyond the external threats of increasingly sophisticated fraudsters, there lies a significant internal challenge: competing priorities between different departments…
Fraud Spotlight: ID fraud now hardest to spot, say insurance leaders
Digitalisation and GenAI are fuelling a new wave of synthetic ID fraud that is pushing the limits of human detection. Ellie Robinson reports
Fraud Spotlight: Insurers face ‘cat-and-mouse’ with fraudsters
Insurance fraud leaders are targeting new data and technology tools to keep pace with a rising tide of criminal activity. Ellie Robinson reports
Video Q&A: Access PaySuite’s Luke Gall
In the latest Insurance Post video, Access PaySuite product and engineering director, Luke Gall discusses the pain points he sees in the insurance sector and how his employer can help address them.
Spotlight: Is insurance ready to go multichannel on payments?
In light of changing digital trends and customer preferences, why are insurers still playing catch-up with payments, asks Tim Evershed
Spotlight: Why we need risk management for everyone, not just the 2%
For over 200 years, the insurance industry has understood the benefits of risk management in reducing and controlling exposure. But in a world of emerging and evolving risks, the traditional way of making improvements through site surveys creates a…
Spotlight: Emerging risks in the property sector
The property sector faces a number of long-established risks from storms and floods to subsidence and fires. However, new risks are emerging all the time and the insurance industry must make sure customers are aware and are prepared to face them. Tim…
Spotlight: UK businesses brace for evolving claims risks
It’s not just a rise in extreme weather events that is contributing to the claims tally for UK businesses. Tim Evershed explores the gaps in insurance cover in the workplace
Video Q&A: Arch Insurance’s Steve Bashford and Mike Bottle
Following its recent success at the British Insurance Awards where it was crowned Broker Partner of the Year, Insurance Post caught up with Arch Insurance to discuss its success.
The genie in the bottle: improving outcomes in income protection claims
A healthy and active workforce is key to a thriving UK economy, but too many people remain on the sidelines. A recent Insurance Post roundtable explored the challenges and opportunities for income protection insurers in supporting the ‘back to work’…
Spotlight: Why insurance can’t afford to ignore RegTech
With growing regulatory demands, Zoë Parsons, marketing manager of REG Technologies, points out that RegTech is increasingly a necessity rather than a luxury for insurers.
Spotlight: Tackling insurance’s regulatory tsunami
Waves of regulatory initiatives are driving up costs, reducing profitability and slowing down business. How can insurance firms respond to these challenges?
Spotlight: Insurance’s regulatory burden – are we to blame?
The insurance industry is under immense pressure from an increasing regulatory burden, but to what extent are firms themselves to blame for failing to adopt modern technology and processes?
ESG Spotlight: The ESG opportunity for SME brokers
As ESG becomes more important to SMEs, Saxon East says brokers can work with forward-thinking insurers to help their clients.
Spotlight: Insurance Fraud
Insurance Post’s 2024 Fraud survey found that opportunistic claims fraud, organised claims fraud, application fraud and identity fraud have all risen in the past 12 months.