Claims
Travel insurance predicted to lead growth in personal lines
Data from Smart Money People has revealed that travel insurance is set to grow by 15% over the next year, the highest growth projection of the top ten insurance policies.
PI discount rate consultation closes ahead of 2024 review
The Ministry of Justice’s consultation into establishing a dual/multiple PI discount rate closed yesterday, with the final decision to be made in July 2024.
Furness appointed as Motor Repair Network MD
Former Covéa Insurance boss Adrian Furness has been appointed as managing director of Motor Repair Network.
60 Seconds with... HF Solicitors’ Fiona Greening
Fiona Greening, partner at HF Solicitors for counter fraud, shares a fairy tale proposal at Walt Disney World and a love of Oasis.
Diary of an Insurer: Sedgwick’s Liza McNab
Frozen pipes are a recurring theme for Lisa McNab, an investigator in Sedgwick’s major loss team, but she can relax by watching the new Luther movie and catching up on Love Island.
Direct Line woes continue into 2023 with £78m H1 loss
Direct Line Group has reported an operating loss of £78.1m for the first six months of 2023, compared with a profit of £197m for the same period in 2022.
Big Interview: Davies Group CEO Dan Saulter
Dan Saulter, CEO of Davies Group, reflects on the last decade, shares the case for generative AI in his business and reveals growth plans for the years ahead.
How the circular economy will change insurance
As more manufacturers become involved with recycling and sustainable production, Brian Rainbow, UK property and package segment leader at CNA Hardy, considers the implications of the circular economy for the insurance industry.
Motor insurance payouts rose faster than premiums in Q2
The Association of British Insurers has revealed that motor insurance payouts rose by 29% in Q2, up to £2.5bn, outpacing premiums.
Trade Voice: Cila’s Marc Sweeney on navigating the evolving landscape
Marc Sweeney, president of the Chartered Institute of Loss Adjusters and director at Davies, says the professional body has a critical role to play in helping its members navigate challenges.
Lightweight concrete used in schools poses coverage questions
A construction material that has sparked widespread concern about the safety of school buildings could present insurance coverage challenges, were its use to give rise to claims.
Fundamentally dishonest fraudsters ordered to pay Zurich £30k
Two fraudsters have been found to be fundamentally dishonest and ordered to pay £30k in legal fees following an attempt to fraudulently seek damages against Zurich.
Insurers should stop boasting about paying 99% of claims
Insurers need to stop advertising themselves as being a panacea and be honest with customers if the industry is to be trusted, according to James Daley, managing director of Fairer Finance.
‘Crash for Cash’ fraudsters shifting focus to rural and residential areas
The City of London Police’s Insurance Fraud Enforcement Department has said ‘crash for cash’ scammers are evolving their tactics after reported cases of opportunistic fraud soars by 61%.
Why claims don't get better with age
Bill Brower, vice president of industry relations at Solera, explains why touchless claims could prevent the collateral damage caused by a claim failing to be quickly attended to.
60 Seconds With... Claire Laver, DAC Beachcroft
Claire Laver, partner and head of counter fraud at DAC Beachcroft, may want to be Mary Poppins, but given her skills as an elephant keeper can we suggest she consider Dr Dolittle?
Apil issues proceedings challenging imminent PI reforms
The Association of Personal Injury Lawyers has issued judicial review proceedings against the Ministry of Justice regarding imminent personal injury claim reforms.
Value of average insurance fraud hits record £15,000
The Association of British Insurers has revealed the value of the average fraudulent claim in 2022 rose 20% to £15,000.
How insurers cope with shifting ground caused by summer heatwaves
Analysis: As UK summertime temperatures continue to soar, Aamina Zafar examines how insurers are striving to minimise the damaging impact heatwaves have on property and homeowners.
Time to stop treating travel insurance customers like idiots
Editor’s View: Emma Ann Hughes argues treating travel insurance customers fairly doesn’t mean treating them like an idiot only capable of ticking a box.
Caravan thefts lead to 34% increase in premiums
An increase in caravan thefts has led to the average insurance premium for a caravan increasing by 34% since 2021, according to Go Compare.
Q&A: Gary Brown, McLarens
Gary Brown, CEO of McLarens, speaks to Insurance Post about the loss adjuster's growth, global claims trends and preparing for catastrophic events.
Trade Voice: Apil’s Daniel Easton on cancer sufferers’ fight for parity
Daniel Easton, committee member at the Association of Personal Injury Lawyers, on why now is the time to make sure asbestos-exposed lung cancer sufferers get their rightful compensation.
Greensill administrators sue Zurich for unpaid trade credit claims
The administrators of Greensill Bank are suing Zurich, alleging the insurer wrongfully refused to pay claims under a trade credit insurance policy.