AIG's Anthony Baldwin on claims, actually

Anthony Baldwin

Technology and innovation are important to the insurance sector but Anthony Baldwin, CEO of AIG, says while concentrating on these insurers must not lose sight of what is important to the customer: the claim.

Across the industry, we rightly pride ourselves on our innovation, new products and revamped wording. We engage in a constant drive to develop new solutions that solve our clients’ challenges.

But

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