Opinion
Telematics watch: Driving everyone out of the Covid-19 pandemic
Among the many things upended by Coronavirus was the nation’s driving habits. Igo4 telematics data from the past two years shows that Covid-19 not only changed how much we drove but how we drove. And as we emerge from the pandemic, the trends in the data…
Get behind customers to stay ahead of motor challenges, says Markerstudy's Humphreys
Under the toughest conditions the motor market has witnessed in his recent memory, Gary Humphreys, group chief underwriting officer at Markerstudy, explains why the insurance industry must do everything in its power to support its customers.
60 seconds with... Trish Kent, RSA
Trish Kent, head of claims account management at RSA, tells Post which point of history she'd head off to if she had a time machine, and which sitcom character she would most like to be.
Blog: The government must work with our industry to tackle climate change
Hannah Gurga, director general at the Association of British Insurers, explains why the government and insurance sector need to work together to help the industry maximise its contribution towards tackling climate change before it is too late, and why…
Hiscox's Gareth Wharton on why remote working has intensified the cyber threat
Cyber attacks, and the cost resulting from at attack, is increasing. Working from home has made companies more vulnerable to an attack, but as Gareth Wharton, cyber CEO at Hiscox, explains there are signs that companies are reacting more decisively.
Blog: electric vehicles spark concerns around fire and safety
As the cost of fuel soars, and with the move towards a greener lifestyle, the popularity of electric cars is exceeding all expectations. However, attention is now turning to their safety, in particular the fire risks that come with e-vehicles, writes Tim…
Blog: Why short-term car insurance is moving into the mainstream
As driving habits change following the Covid-19 pandemic, Simon Jackson, co-founder and director at Go Shorty, explains why short-term car insurance is moving into the mainstream market as a sustainable solution.
Penny Black's Social World: June 2022
Food donations, Pride, mental health awareness and golf tournament
Editor's comment: Back to the motor future
I recently visited London’s West End to see the musical of Back to the Future and was amused to see how much the world has changed since the film was aired.
BGL's Peter Thompson on why a connected culture is key in tricky times
Peter Thompson, CEO of BGL Insurance, explains why communication and culture will provide the secret weapon to navigate through what is set to be another tricky period for colleagues and customers.
Briefing: Can’t we all sit down over a nice cup of tea on multi-occupancy insurance?
I once had a dispute with my neighbour over some work we had had done on our boundary line.
Trade Voice: Installing EV charging points on ferries should be resisted, says London Foil
Facilitating electric vehicles being charged at sea presents a risk that the marine insurance market could do without, argues Forum of Insurance Lawyers CEO Laurence Besemer and London Foil marine sector focus team member Captain John Owen.
AIG's Baldwin on pulling together to solve today’s challenges
With the whole insurance ecosystem facing unprecedented challenges, Anthony Baldwin, UK CEO of AIG, explains why a collective market effort is need to innovate and help clients.
60 seconds with... Helena Evans, Criterion
Helena Evans, head of specialist services at Criterion, tells Post which film's soundtrack always makes her smile, and what she bought with her first wage packet.
Blog: Using sentiment analytics to measure reputational risk
While sentiment analytics is not a new concept, its adoption by insurers has not yet been fully realised. Arguably, its biggest potential is in the area of reputational risk, writes Karim Derrick, product and innovation director at Kennedys IQ.
Howden's Peter Blanc on how to manage the consumer duty challenge
With the Financial Conduct Authority's Consumer Duty just around the corner, Peter Blanc, executive chairman of Howden UK & Ireland, believes professional advice will be the only way that customers can ensure they will know what they are buying.
Blog: Why diversity matters in digital insurance innovation
Rocio Garcia, user interface lead at Instanda, explains the importance of diversity in digital insurance innovation.
Blog: Regional broking is an essential part of the intermediated market
Sam Thomas, head of mid market at Zurich, explains why regional broker networks are not just a nice to have, but a must have.
60 seconds with... Shibani Pushparajah, Financial & Legal
Shibani Pushparajah, senior claims handler at Financial & Legal, tells Post the last lie she told and which Friends character she'd most like to be.
Blog: Supporting brokers in navigating the challenges of PI market
The professional indemnity classes continue to test the resolve of underwriters. Nic Brown, divisional director of broker at Markel UK, says insurers have to continue to support brokers and clients despite the challenges the risks present in the current…
Aon's Sean Carney on supporting social mobility and creating a sense of belonging for colleagues
Insurance has a way to go to create workforces that truly reflect the breadth of society today, and the communities in which we operate. Sean Carney, partner and head of human capital solutions for the UK at Aon, explains why belonging is so important.
Penny Black's Social World: May 2022
From the anniversary of Titanic sinking to celebrating Earth day and supporting charities
Editor's comment: We'll meet again
As this issue lands our thoughts will be turning to the British Insurance Brokers’ Association Conference and its return to a face-to-face event in its traditional home of Manchester.
Be cautious, optimistic and make up for lost time, advises RSA's Ken Norgrove
The UK insurance sector is facing some key headwinds in the current economic climate, but, as Ken Norgrove, CEO of RSA Insurance explains, it also has a lot to be proud of.