Opinion

Is Esure enough for Ageas?

News Editor’s View: After securing two acquisitions, Scott McGee asks if Ageas will look to acquire more rivals in the future to ensure it is a top three personal lines provider or whether it will focus more on organic growth.

Why too little red pen in board reports is a red flag

After the FCA raised concerns about non-financial misconduct, Sophie Espinasse, head of client learning at Konexo, warns too little red pen in board reports should be a red flag to them as they seek to crack down on bad apples in their organisations.

Why claims are the true test of an MGA

As the MGA sector continues to evolve, Michael Keating, CEO of the Managing General Agents’ Association, argues claims excellence must be a strategic priority and technology embraced for efficiency, service improvements and complimenting the human touch.

Are pay freezes jeopardising broker staff retention?

With some insurers pushing for a full return to the office and pay increases failing to keep pace with inflation, Scott McGee explores how some employees are voting with their feet – and how the sector should rethink its approach to hiring and retention…

Is NI hike a tipping point for insurers?

Ahead of the National Insurance rate for employers increasing from 13.8% to 15% next month, Neil Garrett, sales director at Verisk, considers if Labour's latest hike could force insurers to rethink the way they handle claims.

Transatlantic collaboration key to tackling AI fraud

Mike Brown, partner and head of fraud at law firm Weightmans, discusses how with the Insurance Fraud Investigators Group voting to form a UK chapter of the International Association of Special Investigation Units, transatlantic collaboration is key to…

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