Opinion

What has driven loss adjuster start-ups to near extinction?

Content Director’s View: The beginning of the century saw a number of loss adjusting start-ups fueled by entrepreneurial managers and teams determined to go it alone and forge their own paths outside of the incumbent ‘big boys’ but of late these new…

Housing shortages force insurers to think creatively

View from the Top: Megan Dunford, head of large and complex property claims at Zurich, discusses the growing challenges in sourcing alternative accommodation for displaced customers amid rising costs and supply shortages.

Why telematics is far from dead and buried

Liam Parker, Winn Group’s telematics and electric vehicle first notification of loss manager, shares why telematics far from being on the wane should be at the heart of modern motor claims handling.

Why we need women’s networks now more than ever

Editor’s View: The insurance industry needs women’s networks now more than ever, Emma Ann Hughes argues, especially given the popularity of the likes of online influencer Andrew Tate and US President Donald Trump.

Miller’s Lebecq on the pathway to gender parity

Reflecting on the accelerate action theme of this year’s International Women's Day, Clare Lebecq, chief operating officer at Miller, argues actions still speak louder than words when it comes to achieving gender parity in insurance.

Axa’s Foley on leading by example to achieve equality

Tara Foley, CEO of Axa UK & Ireland, outlines why leading by example is essential to achieving equality in the workplace, and that while great strides have been made, there are areas – including data and technology – where there is still significant work…

Is time ticking on leasehold altogether?

News Editor’s View: Scott McGee asks if the insurance industry's headache of having to justify the fees charged to flat owners for arranging cover is about to be replaced by the pain that will come with leasehold status being ditched for commonhold…

How to build an insurer that’s ready for 2030

View from the Top: Carys Lawton-Bryce, chief operations officer at Markel International, explores how insurers can navigate an evolving landscape shaped by shifting market cycles, AI-driven transformation and the growing imperative of resilience.

What if Elon Musk ran FCA authorisations?

Trade Voice: Graeme Trudgill, CEO of the British Insurance Brokers’ Association, argues the regulator’s clock-stopping authorisations process is a drag on the sector and should be far slicker.

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