
Are pay freezes jeopardising broker staff retention?

With some insurers pushing for a full return to the office and pay increases failing to keep pace with inflation, Scott McGee explores how some employees are voting with their feet – and how the sector should rethink its approach to hiring and retention or risk deepening the talent shortage.
It has been five years now since the UK went into lockdown for the first time to slow the spread of the coronavirus, and the working world was flipped upside down.
What soon followed was nothing short
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