Aon’s Martyn Denney says digital solutions can bridge the protection gap and increase customer confidence
Martyn Denney, head of innovation and investments at Aon UK, says better digital propositions that combine easy online access to products with data-led advice can help brokers to better serve smaller companies that are at risk of underinsurance.
The insurance sector is often perceived as lagging other sectors in its digital transformation, with legacy systems and poor data sets presenting significant technological barriers. However
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