Pamela Kokoszka
Senior Reporter, Post
Pam is a senior reporter for Insurance Post and covers claims, fraud and motor topics.
She joined Insurance Post in 2019 and won British Insurance Brokers’ Association most promising newcomer award in 2020.
In June 2022, she was a joint winner of British Insurance Brokers’ Association best investigative journalism award for the article that exposed loopholes in the Financial Conduct Authority’s regulation of claims management firms.
And in September 2022, Pam was highly commended in Insurance & Risk Features Journalist of the Year category at WTW Media Awards 2022.
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Articles by Pamela Kokoszka
Rishi Sunak and John Glen meeting with insurers could be 'first stage' in implementing Solvency II changes
A meeting between insurers and Chancellor of the Exchequer Rishi Sunak and Economic Secretary to the Treasury John Glen could be the “fist stage” in attempt to work out an agreement for Solvency II changes following Brexit.
Apil calls for DfT to enforce speed restrictions on e-scooters and make helmets compulsory
The Association of Personal Injury Lawyers is calling on Department for Transport to enforce speed restrictions on e-scooters and make helmets compulsory for riders ahead of anticipated government consultation on legalising privately-owned e-scooters.
Insurers call for GTA to be mandatory as motor repair industry faces multiple challenges
As the General Terms of Agreement is currently under review, industry has called for the agreement to be made mandatory, however others believe cross-sector collaboration will be crucial to build sustainable future for the sector.
Aviva vindicated in High Court as judge rules 'free and frank' exchanges must be permitted
The High Court has found in favour of Aviva in a defamation case from a medical legal expert, in a ruling “likely to be of benefit not only to road traffic accident insurers but also litigants more generally”.
FCA move to ban ‘phoenixing’ a step in the right direction but more could be done to stop dishonest CMCs
Financial Conduct Authority plans to impose significant changes on claims management companies that would prevent ‘phoenixing’ are a step in the right direction but the industry has called for more action to stop dishonest CMCs.
Panel flags lack of understanding from consumers as biggest barrier to getting hold of data
It is “incredibly” important consumers understand how their data is used to remove the barrier insurers are facing when trying to get hold of data, a conference has heard.
E-scooters come with significant risks and require regulation: Axa’s Distefano
Axa’s managing director for home and motor Marco Distefano has urged regulators and insurers to get to grips with the risks presented by e-scooters, though they remain illegal on UK roads.
Telematics still perceived as difficult, but demand for usage-based products expected to increase: Ageas’ Clarke
While the demand for usage-based insurance products is expected to increase, driven by the reduction in driving, telematic products are still perceived as difficult, a conference has heard.
Intelligence: Managing the fire risks associated with lithium-ion batteries
With lithium-ion batteries becoming commonplace in everyday life, Post investigates the risks associated with them, and how insurers are incorporate such risks into policy terms.
David Williams joins Humn as NED
David Williams has joined insurtech company Humn as non-executive director to assist the company as it continues its growth and investment in autonomous vehicle products and begins international expansion.
Alison Platt to replace Mark Winlow as chair of Ageas UK board
Alison Platt has been appointed as chair of the Ageas UK board, replacing Mark Winlow whose 10 year tenure with the business comes to an end in September.
Insurance industry stuck on legacy systems, says Charles Taylor’s Hurst
Charles Taylor’s Europe, Middle East and Africa sales director Jennifer Hurst has said the move into a digital world remains “quite a big project” as the insurance industry is still stuck on legacy systems.
Analysis: What is driving the increase in credit hire fraud
With Aviva reporting a 10.7% increase in motor injury claims fraud, Post investigates what is driving the increase in credit hire fraud.
FOS appoints Abby Thomas as CEO and chief ombudsman, as service faces backlogs
The Financial Ombudsman Service has appointed Abby Thomas to the role of CEO and chief ombudsman.
FCA staff walk out in a second wave of strike action, as Unite warns of ‘deep crisis’ at the regulator
Staff at the Financial Conduct Authority have gone on strike in a second of three planned two-day walkouts as trade union Unite believes the regulator is in “deep crisis”.
ACSO calls for official review of OIC as Sir Christopher Bellamy steps into MOJ role
A claimant support organisation has urged Sir Christopher Bellamy to review fixed recoverable costs for civil cases as he replaces Lord Wolfson of Tredegar as parliamentary under secretary of state.
Q&A: Kirsten Early, McLarens
After a year in the role, Kirsten Early global head of third-party administration at Mclarens, tells Post about how the role of TPAs is evolving and McLarens ambitions for its TPA offering.
Vast majority of public would not drive a fully automated vehicle
Most people would not be happy to drive a fully autonomous vehicle, a survey commissioned by Post has found.
Mike Brown swaps Direct line for Weightmans
Mike Brown, formerly head of counter fraud intelligence and disclosure at Direct Line Group, has left the insurer to lead Weightmans counter fraud team.
Analysis: One year on, is the whiplash portal working or heading for a crash?
With the Official Injury Claim portal celebrating its first birthday on 31 May, Post investigates how it has fared over the past 12 months.
Analysis: What factors are driving the rise of consolidation in the legal sector?
Post investigates the reasons behind the consolidation surge in the legal sector after Clyde & Co and BLM become the latest law firms to merge.
Data Analysis: Awareness campaign needed for drivers before accelerating introduction of AVs
Exclusive: A survey commissioned by Post found there are significant gaps in knowledge when it comes to self-driving vehicles, prompting calls for more education of drivers on the distinction between driver assistance and self driving.
OIC portal figures don't show true picture of reforms as driver behaviour has changed with Covid
As driver behaviour changed following the Covid pandemic, it is difficult to draw firm conclusions on the impact the whiplash reforms have had on the number of claims coming through the new system, a conference has heard.
MoJ defends the low proportion of unrepresented claimants using OIC portal
Speaking at the Association of British Insurers’ whiplash event, David Parkin, deputy director for civil justice and law policy at the Ministry of Justice, addressed the criticism that Official Injury Claims portal is not meeting its objectives as less…