Pamela Kokoszka
Senior Reporter, Post
Pam is a senior reporter for Insurance Post and covers claims, fraud and motor topics.
She joined Insurance Post in 2019 and won British Insurance Brokers’ Association most promising newcomer award in 2020.
In June 2022, she was a joint winner of British Insurance Brokers’ Association best investigative journalism award for the article that exposed loopholes in the Financial Conduct Authority’s regulation of claims management firms.
And in September 2022, Pam was highly commended in Insurance & Risk Features Journalist of the Year category at WTW Media Awards 2022.
Follow Pamela
Articles by Pamela Kokoszka
Metallica loses lawsuit against Lloyd’s underwriters
The Superior Court of the State of California has ruled Lloyd’s of London underwriters do not need to pay for losses stemming from Metallica's six South American concerts that were cancelled when Covid-19 struck.
Government unveils plans for stronger protection against terrorism attacks
Insurers have called new legislation, which will be introduced to tighten security at venues in the wake of the Manchester Arena bombing, an “important step in enhancing the protection of the UK’s publicly accessible locations."
Climate activists deliver festive gifts to Lloyd’s headquarters
As part of action which saw insurers receive ‘good’ and ‘naughty’ gifts reflecting their response to climate change, climate group Mothers Rise Up has today delivered a Christmas stocking full of fake coal outside Lloyd’s of London HQ.
Bodyshops increase the use of recycled parts to avoid delays
More than half of repairers surveyed by APB club have disclosed they use more non-original equipment parts than last year as repairs are facing increasing delays, but there is still pushback from some bodyshops.
IFB calls on insurance to support its counter-fraud strategy
Insurance Fraud Bureau has today announced a new counter-fraud strategy which aims to enhance innovation, calling on the insurance industry to support its transition into “more agile” organisation.
Briefing: Is the idea of driverless cars just a dream?
With the lack of any real progress on automated vehicles, senior reporter Pamela Kokoszka asks will we see driverless cars on UK roads this decade, or is it just a pipedream with no real place in society.
Fixed recoverable costs regime extension delayed
Fixed recoverable costs will not be extended until October next year in move welcomed by legal sector.
Automated, standardised criteria on simple repair cases allows greater efficiency as complexity increases
Standardising and automating the criteria of whether a damaged part in a motor vehicle has to be repaired and replaced on simple repair cases allows greater efficiency as complexity increases, according to BDEOs head of sales Sebastián González.
Consumer Duty success will be measured against number of complaints going to FOS
Financial Conduct Authority CEO Nikhil Rathi has said that the regulator has set itself a target to reduce the number of complaints going to the Financial Ombudsman Service on the back of the incoming Consumer Duty measures.
Early notification ‘key’ to avoid increasing property damage claims costs
Insurers could see higher claims costs and longer claims lifecycles as inflation creeps into the casualty and liability space, but educating policyholders on importance of early notification is ‘key’.
DWF’s Nicola Critchley elected Foil president
Partner at law firm DWF Nicola Critchley has been appointed president of Forum of Insurance Lawyers.
Court allows legal bodies to intervene in whiplash test cases
The Court of Appeal has given permission for the Association of Personal Injury Lawyers and Motor Accident Solicitors Society to intervene in two test cases that are set to help establish levels of compensation to be awarded for mixed whiplash injuries.
Analysis: Could PI receive clearer guidance on mixed injuries before year-end?
While there are no official test cases to provide guidance on handling mixed injury claims, defendant and claimant lawyers could see some much-needed clarity before the end of the year as two claims are leapfrogged to Court of Appeal.
Interview: Gary Duggan, Tesco Underwriting
Tesco Underwriting CEO Gary Duggan sat down with Pamela Kokoszka to discuss the Ageas buyout, the plans for the business, meeting customer expectations, and his passion for improving diversity within the insurance industry.
Ageas 5% away from target to triple green parts use by 2023
Ageas’ claims director Robin Challand told Post that the insurer is on track to triple its green parts use in its repairs by 2023.
Amazon entry into UK insurance not the threat it was expected to be: Guidewire's Ryu
Guidewire’s co-founder and chairman Marcus Ryu believes UK insurance companies are much more “sophisticated” and “better placed” than they were 30 years ago, and new entrants such as Amazon are not a threat they were once expected to be.
Former COO Philippou exits FCA in a string of departures
Georgina Philippou, former chief operating officer at the Financial Conduct Authority, has left the regulator after three decades.
Disruption from automotive OEM’s ‘wildly interesting’: Guidewire’s Mullen
Automotive original equipment manufacturers getting into insurance space is the “best example” of disruption because it “trials all the way through insurance lifecycle,” said John Mullen, president and chief revenue officer at Guidewire.
Not moving to the cloud ‘slightly illogical’, Guidewire conference hears
Guidewire CEO Mike Rosenbaum stresses commitment to move 100% of Guidewire customers to the cloud, as not doing so is “slightly illogical”.
Q&A: Marc Sweeney, Cila
Davies’ Marc Sweeney was appointed as president of the Chartered Institute of Loss Adjusters in September, replacing Helena Evans. He spoke to Post about his plans for the next year, how his experience as a chartered psychologist will help him in his…
Avian flu outbreak could hit insurers hard: McLarens' Smout
With avian influenza prevention zone declared across Great Britain, an agriculture loss adjuster warns claims could be costly for insurers.
MS Amlin Underwriting slapped with almost £10m fine for historic governance failings
The Prudential Regulation Authority has fined MS Amlin Underwriting £9.7m for failings in its governance, controls and risk management in the period between 1 September 2014 and 31 December 2019.
Perils pegs London’s 2021 summer flood losses at £281m
Perils has pegged insurance and reinsurance industry losses for London floods that took place between 12 and 14 July 2021 at £281m.
FCA expects to grow staff headcount by '400 to 500 this financial year'
Financial Conduct Authority CEO Nikhil Rathi expects the staff headcount to grow by 400 to 500 this financial year, “challenging set of reforms” to its career, pay and grading which resulted in two strikes action.