Articles by Pamela Kokoszka
Nuventure’s product recall MGA intends to be permanent addition to the market and not a ‘disruptor’
Founder of product recall managing general agent Bluniche, said he wants the company to be a respected pillar of the recall market and not a “disruptor”.
Portal still needs bedding in, say MIB and Medco bosses as 115,000 claims await medical reports
With no apparent reason for delays in obtaining medical reports, Dominic Clayden, CEO of Motor Insurers’ Bureau and Martin Heskins, executive chair of Medco, suspect the portal needs more time to bed in.
Concerns grow for unrepresented claimants as trends appear in OIC figures
The fourth set of figures from the Official Injury Claims portal shows that the number of unrepresented claimants still make less than 10% of those using the portal, with the claimant sector concerned about ability of accident victims to get support they…
Marine insurers call on manufacturers to make transportation of EVs safer
The UK’s Maritime and Coastguard Agency has published best practice guidance for the safe carriage and charging of electric vehicles on board ro-ro passenger ferries, however insurers believe it's on EV manufacturers to do more to make the EV’s safer to…
Mixed injuries working group aims to take a range of test cases to Court of Appeal ‘as quickly as possible’
As first instance judgments are starting to come through, Martin Saunders, Official Injury Claim’s portal head of service says the mixed injuries working group aims to take a range of test cases to Court of Appeal “as quickly as possible”.
Involving all parties in the process can reduce the claims cost and duration: Allianz’ Rogers
With cost of materials and labour increasing, Allianz head of property claims says working with brokers and loss adjusters on claims can help make liability decisions quicker and keep the duration cycle and costs down.
Intelligence: Fanning the flames – what is causing the fires on containerships?
With more than 70 reported fires breaking out on containerships in the past five years, cargo fires are a priority concern for marine industry. Post investigates how these fires are starting, and what is being done to address this issue.
Government urged to learn from past mistakes with OIC as it consults on introducing compulsory mediation
Claimant representatives have urged the government to learn from its mistakes as it plans further reforms to the civil justice system with compulsory mediation.
Verisk appoints Elizabeth Mann as executive vice-president and CFO
Verisk has appointed Elizabeth Mann as executive vice-president and chief financial officer, effective 15 September.
Wildfires in the UK highlight greater need for 'robust' property design, planning and construction
An increase in claims numbers are expected following the wildfires in the UK, but experts urge more preventative measures.
Arbitration could shorten the whiplash portal’s 175 day wait for settlements to ‘three to 10 days’
An arbitration service has claimed OIC delays could be shortened from six months to “three to 10 days” if parties are no longer allowed to play games.
FOS saw 33% reduction in complaints on insurance pricing in 2021/2022
The Financial Ombudsman Service reported a 33% decrease in complaints on insurance pricing in the last reporting period, however customers continue to report changes to premiums may be unfair.
Introducing a 4-day week could improve talent retention
Freedom Services Group has rolled out a four-day week to 190 of its employees, with the expectation that the scheme could help attract and retain talent.
Senior management female representation figures ‘don’t move quickly enough’, says Aviva’s Amanda Blanc
Aviva CEO Amanda Blanc has said diversity and inclusion is not treated “as seriously as other businesses issues” and called for more to be done to rebuild the "pipeline" of women progressing to more senior roles.
Aviva’s Amanda Blanc calls on the government and regulator to resolve the issues around Solvency II to help UK ‘level up’
Aviva’s CEO Amanda Blanc has flagged a “discrepancy between the regulator and the industry” in the overhaul of Solvency II regulations and urged the government to support UK insurers levelling up so they can help both the climate and the economy.
Q&A: Waseem Malik, Aviva
Recently appointed chief claims officer at Aviva, Waseem Malik caught up with Post to chat about his move from Axa, the simplification and digitalisation of claims function at Aviva, and the impact of inflation and the supply chain shortage crisis.
Government and insurers warned to 'wake up' to planning reform before Flood Re ends
Flood Re CEO Andy Bord has called on the government to take a “once in a generation opportunity” and reform UK planning policies to reflect growing flood risk.
Ecclesiastical accused of putting its reputation above abuse survivors as mishandling settlement exceeds abuse settlement
Insurer Ecclesiastical is facing criticism that is cares more about its reputation than child sexual abuse survivors after it paid out more for revealing the identity of survivor than it has for the abuse the survivor suffered.
LV appoints MIB’s Ben Fletcher as director of financial crime
LV has appointed Ben Fletcher from the Motor Insurers’ Bureau, where he holds the position of chief customer officer, as it’s director of financial crime.
Covid claim against Pound Gates could lead to an increase in broker negligence claims
Claimants will have “a mountain to climb” to get over the hurdles to sue brokers for negligence in Covid cover, however if successful, the claim against Pound Gates could act as encouragement for claimants to pursue claims they wouldn’t have otherwise.
Inflation is the number one concern for insurers globally
With inflation hitting 11% and repair costs running at up to 30% price increase, inflation tops the number of concerns for insurers, Anna Fleming, retail chief operating officer at Axa, has told Insurance Post.
Mark Pain to succeed Scott Wheway as Axa’s chairman
Mark Pain has been appointed as chairman of Axa UK board with effect from 1 July, replacing Scott Wheway who is stepping down on 30 June.
Axa’s Fleming: Insurers need to innovate as consumers compare insurers to tech giants
As customers start to compare insurers to tech giants including Amazon and Apple, Anna Fleming, retail chief underwriting officer at Axa urged insurers need to innovate to provide customers with the seamless journey they expect.
Concerns raised over government putting ‘profits above the injured’ as Vnuk cut takes effect
A personal injury expert has raised concerns that the new motor insurance legislation cutting the Vnuk law, puts “profits above the injured”.