Axa’s Fleming: Insurers need to innovate as consumers compare insurers to tech giants
As customers start to compare insurers to tech giants including Amazon and Apple, Anna Fleming, retail chief underwriting officer at Axa, has urged insurers to innovate to provide customers with the seamless journey they expect.
Speaking to Post Fleming stressed insurers “just can’t stand still”.
She said: “Every insurer is facing into the same challenges, whether that’s the inflationary environment that we’re in, the need
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