Pamela Kokoszka
Senior Reporter, Post
Pam is a senior reporter for Insurance Post and covers claims, fraud and motor topics.
She joined Insurance Post in 2019 and won British Insurance Brokers’ Association most promising newcomer award in 2020.
In June 2022, she was a joint winner of British Insurance Brokers’ Association best investigative journalism award for the article that exposed loopholes in the Financial Conduct Authority’s regulation of claims management firms.
And in September 2022, Pam was highly commended in Insurance & Risk Features Journalist of the Year category at WTW Media Awards 2022.
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Articles by Pamela Kokoszka
Unrepresented claimants continue to sit below 10% according to OIC
The fifth tranche of data from Official Injury Claim portal shows that unrepresented claimants still make up less than 10% of its users, while the time taken to settle claims increases yet again.
Campaigners call on insurers not to cover expansion of one of the world's biggest gas projects
Reclaim Finance has called for insurers of the Ichthys liquified natural gas project not to renew the coverage.
Motor insurers and credit hire companies agree maximum daily settlement rates
Motor insurers and credit hire companies have signed an interim agreement on increasing certain hire rates to enable both sides to navigate their way through the current challenges in the motor claims supply chain.
FCA highlights shortcomings in insurers' handling of BI claims as sum paid out hits £1.5bn
The Financial Conduct Authority has identified key areas where firms did not meet its expectations regarding fair treatment of customers when dealing with their business interruption claims.
Lemonade launches in UK in partnership with Aviva
Insurtech Lemonade is continuing its European expansion by launching in the UK in partnership with Aviva.
FCA warns insurers to protect customers during cost-of-living squeeze
As the soaring cost of living is putting pressure on households, the Financial Conduct Authority has instructed insurers to protect customers from unnecessary products or add-ons and unfair penalties.
Clegg Gifford employee wins age discrimination case after being told he has been around ‘as long as Pontius Pilate’
A Clegg Gifford & Co employee, who has worked in the industry “a great many years”, has won age discrimination case after his boss claimed he has been around “as long as Pontius Pilate”.
Mass renews call for early review into OIC tariff
The Motor Accident Solicitors Society has renewed its call for an early review of the tariff of damages for low-value road traffic accidents, as recommended by the Lord Chief Justice of England and Wales.
E-scooter legislation must be mandated 'urgently' amid further trial extensions
Despite e-scooter trials being extended until May 2024, there is hope that legislation will be introduced sooner rather than later.
Dive In Festival: Doing things the same way we’ve always done just ‘won’t cut it’, says Neal
Opening the eighth edition of Dive In Festival on Tuesday, Lloyd’s CEO John Neal contested that tough times within the last three years presented the industry with a “terrific opportunity” to change the way it operates, and simply “doing things the same…
Analysis: Re-merging the financial sector regulators
In 2013, Financial Services Authority was dissolved, and regulation responsibility was split between Financial Conduct Authority and Prudential Regulation Authority with intention it will create a more effective regulation of financial services. Now the…
Marc Sweeney replaces Helena Evans as Cila president
Davies’ Marc Sweeney was unanimously voted in to replace Helena Evans as president of Chartered Institute of Loss Adjusters.
Energy price cap a lifeline for businesses but more details needed
With some businesses still recovering from Covid-19 pandemic, and now facing a new hit in the form of an energy price hike, the number of viable businesses taking out insurance could fall, but energy cap announced by Prime Minister Liz Truss could be a…
Matthew Wilson returns as Brit CEO after leave of absence
Matthew Wilson has resumed his role as Brit CEO after he took a leave of absence last September.
Former MS Amlin boss Chris Beazley appointed as CEO of Scor UK and Scor Syndicate
Scor has appointed former MS Amlin AG boss Chris Beazley as CEO of Scor UK and Scor Syndicate with effect from 20 September, subject to regulatory approval.
Sirius Point appoints former RSA boss Scott Egan as CEO
Sirius Point has appointed Scott Egan as CEO, effective from 21 September 2022.
Aon appoints WTW's William Bruce to lead climate risk consulting
Aon has appointed William Bruce from WTW as global managing director of climate risk consulting in Aon Global Risk Consulting.
Analysis: Tough times ahead in the inflationary storm
With the UK inflation rate hitting a 40-year high of 10.1% and claims costs rising, Post investigates what is steering this inflation, and what the industry is doing to mitigate the pressures that come with it.
Government announces better flood protection for new homes
The government has published an updated planning guidance to ensure new homes will be better protected from flooding following changes to planning guidance.
FCA seeks external members as it establishes ESG advisory committee
The Financial Conduct Authority is looking for external experts as its establishing an advisory committee to work on environmental, social and governance issues.
Q&A: Malcolm Hyde, formerly of the CILA
Former executive director of the Chartered Institute of Loss Adjusters, Malcolm Hyde caught up with Post to discuss how the loss-adjusting sector has changed over the years, the impact of technology and climate change, and how treating customers fairly…
Stricter rules and compulsory bicycle insurance considered by government
Cyclists could be subject to the same rules as car drivers, with registration plates, compulsory insurance and license penalty points and fines for breaking speed limits and running red lights.
Insurers prepare for increase in claims related to subsidence as hot weather continues
With the extreme weather yet again bringing temperatures above 30 degrees celsius to the UK, insurers could face subsidence losses of £5 to £10m.
Aviva posts reduction in GI operating profit as personal lines face challenging conditions
Aviva has seen a dip in operating profit from general insurance to £375m in the first half of the year, down from £420m in the same period last year.