Pamela Kokoszka
Senior Reporter, Post
Pam is a senior reporter for Insurance Post and covers claims, fraud and motor topics.
She joined Insurance Post in 2019 and won British Insurance Brokers’ Association most promising newcomer award in 2020.
In June 2022, she was a joint winner of British Insurance Brokers’ Association best investigative journalism award for the article that exposed loopholes in the Financial Conduct Authority’s regulation of claims management firms.
And in September 2022, Pam was highly commended in Insurance & Risk Features Journalist of the Year category at WTW Media Awards 2022.
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Articles by Pamela Kokoszka
Building material shortages pile on the pressure
With building material shortages expected to continue into the 2022, loss adjusters and insurers have been urged to work together to support the repair sector.
Interview: Stuart Hardy, Forum of Insurance Lawyers
Stuart Hardy, partner at BLM, was appointed as president of the Forum of Insurance Lawyers in November last year, succeeding Jennette Newman. He spoke to Post about his plans for the next year, challenges facing the industry, how the whiplash reforms…
KPMG appoints Trevor Jones as head of insurance practice
KPMG has appointed Trevor Jones as the new head of its insurance practice, replacing Simon Ranger.
UK General names David Boulcott as CUO
UK General has appointed David Boulcott as chief underwriting officer, replacing interim CUO David Brown, with effect from 1 January 2022.
Analysis: Rewiring the electric vehicle skills gap
Repairers must patch up their skills to keep pace with growing demand for electric vehicles but bodyshops say labour rates and current take-up levels are holding them back
Lloyd's ESG guidelines slammed as 'inadequate'
Environment, social and corporate governance guidelines published by Lloyd's of London at the end of October have been branded as "inadequate" by campaigning groups in a letter to the corporation.
Insurers back calls to end abuse of customer service workers
Insurers and the Institute of the Customer Service are calling for tougher legislation to stop people abusing staff in customer-facing roles.
Q&A: JLU's Dipesh Patel on Covid travel changes
Dipesh Patel, senior underwriter at Jackson Lee Underwriting spoke to Post about brokers' roles in ensuing policyholders have the right travel cover, how travel cover is changing and his advice to policyholders looking to travel during the pandemic.
Insurers warn of supply chain issues heightening the impact of windstorms
Insurers have reported a spike in claims following storms Arwen and Barra with fears remaining that remediation work could be significantly delayed due to building material and labour shortages.
Q&A: RSA's Laura Spiers and Rospa’s Becky Hickman
RSA head of social impact and ESG Laura Spiers and the Royal Society for the Prevention of Accidents relationship director Becky Hickman spoke to Post about their joint campaign 'Fall Fighter' to help tackle falls at home.
Mike Crane replaces Steve Maddock as MIB chairman
The Motor Insurers Bureau has named the managing director of LV Broker and CEO of Legal & General general insurance Mike Crane as its next chairman, succeeding Direct Line Group’s chief operating officer Steve Maddock.
European insurance industry able to meet customers promises even under extreme one in 1000 year events
A Solvency II stress test conducted by the European Insurance and Occupational Pensions Authority confirms the European insurance industry’s ability to meet promises to customers even under extreme one in 1000-year events.
AIG appoints global head of strategy and ESG
AIG has appointed Constance Hunter as executive vice president and head of strategy and ESG.
Axa to reshape claims leadership following exit of Aviva-bound MD
Axa will not directly replace outgoing executive managing director for claims Waseem Malik, instead splitting responsibility for retail and commercial claims.
FCA launches consultation on improving AR regime
The Financial Conduct Authority has launched a consultation on improving the appointed representatives regime and tackling harm from this model.
Marsh appoints head of climate and sustainability insurance innovation
Marsh has appointed Ryan Bond as head of climate and sustainability insurance innovation effective 1 January 2022.
Christmas party warning in wake of Omicron Covid variant
While insurance lawyers believe a rash of Covid-related claims from Christmas parties is "unlikely", employers have been warned to proceed with caution as the Omicron situation emerges.
Analysis: Astroworld - liability and legacy
The Astroworld tragedy could have a lasting impact on US legislation, experts have predicted, as a liability battle around the fatal event emerges.
Interview: Tara Foley, Axa
After a year in the role as CEO of Axa Retail, Tara Foley sat down with Pamela Kokoszka to discuss her impression of the insurance industry, challenges the sector is facing and her plans for Axa’s retail business.
Claims volumes surge as a result of Storm Arwen
Insurers have received thousands of claims as Storm Arwen brought 98 miles per hour winds causing power cuts and travel disruption across the UK.
FCA streamlines decision making process to prevent consumer harm
As part of its transformation to become a more innovative and assertive regulator, the Financial Conduct Authority has confirmed more decisions will be taken by its senior managers than by the Regulatory Decisions Committee.
Birketts’ Gavin Coull elected London Foil president
Reinsurance partner at Birketts Gavin Coull has been appointed president of London’s Forum of Insurance Lawyers.
Pool Re CEO Julian Enoizi to step down
Julian Enoizi will step down as Pool Re CEO in the spring of 2022 after leading the mutual for eight years.
Intelligence: Deepfakes – the next cyber threat?
Recent technological advances and increased dependence on video-based communication have accelerated the ability for fraudsters to create realistic audio and video fakes, also known as deepfakes, using artificial intelligence learning. Post investigates…