Pamela Kokoszka
Senior Reporter, Post
Pam is a senior reporter for Insurance Post and covers claims, fraud and motor topics.
She joined Insurance Post in 2019 and won British Insurance Brokers’ Association most promising newcomer award in 2020.
In June 2022, she was a joint winner of British Insurance Brokers’ Association best investigative journalism award for the article that exposed loopholes in the Financial Conduct Authority’s regulation of claims management firms.
And in September 2022, Pam was highly commended in Insurance & Risk Features Journalist of the Year category at WTW Media Awards 2022.
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Articles by Pamela Kokoszka
Sabre warns of driving test 'backlog' effect
Sabre has said it may be 'disproportionately' affected by a backlog of driving tests and delays in new car registrations.
Insurers to sue government on Vnuk
The Motor Insurers’ Bureau is to recommence legal action against the government over inaction on 'unnecessary' Vnuk costs.
Tesco Underwriting 'well positioned' for success post Ageas exit: Duggan
Tesco Underwriting is 'well positioned' for customer satisfaction and market success following its joint venture buyout from Ageas, the insurance arm's boss told Post as it reported its first post-deal results.
Supreme Court QOCS conclusion a 'body blow' for PI defendants
A Supreme Court decision on Qualified One-way Costs Shifting provisions in the Civil Procedure Rules may 'at first blush look counterintuitive and unfair’, judges have admitted.
Intelligence: Insuring automated warehouses
With warehouses increasingly deploying robots to help with the demand for next day delivery, Post investigates what challenges automation in warehouses poses for insurers.
Marsh Commercial names David Bruce CEO
Marsh has promoted David Bruce to CEO of Marsh Commercial, with Anthony Gruppo set to retire from the industry.
McLarens creates head of data and analytics role
McLarens has appointed Jennifer Barclay to a newly created leadership role as global head of data and analytics strategy.
Treasury committee seeks answers from big tech firms on economic crime
Treasury Select Committee chair Mel Stride MP has written to Google, Ebay, Facebook and Amazon with a series of questions relating to their policies and actions to combat economic crime, prevent fraud and protect consumers.
No ad budget for whiplash portal as insurers query signposting gaps
Insurers have queried signposting missteps around the whiplash portal as Post can reveal there is no advertising budget to raise awareness.
Analysis: The claims sector in a post-reform world
The launch of the whiplash portal has made it more difficult for firms to make money handling small claims, leading to firms reassessing their models. Post investigates what the sector will look like in a post reform world.
Minster Law strikes deal for Irwin Mitchell's fast-track PI business
Minster Law has reached an agreement to take over Irwin Mitchell’s fast-track personal injury business with intentions to “lead consolidation in the market”.
FCA commits to swift change for listing regime 'still stuck in 1984'
The current listing regime is 'stuck in 1984', a Financial Conduct Authority official said as they forecast some changes by the end of the year.
Recruiter warns of talent war impact on diversity amid resignation boom
With resignations on the rise employers risk overlooking candidates from diverse backgrounds, Dive In attendees heard.
Hiscox chief claims officer Grace Hanson to exit
Hiscox chief claims officer Grace Hanson will leave the insurer at the end of the year, Post has learned.
Interview: Jimmy Williams, Urban Jungle
Jimmy Williams, co-founder and CEO of Urban Jungle, spoke to Post about how his own experience with home insurance inspired him to address issues the industry is facing, ambitions to branch outside of property and how views of insurtechs are changing.
FCA pricing review shifts insurers' attitude to insurtechs, says Urban Jungle CEO
The introduction of the Financial Conduct Authority’s pricing review has shifted attitudes to insurtechs and is leading to insurers competing to work with them, according to Urban Jungle CEO Jimmy Williams.
Highway Code changes risk 'unintended consequences' for commercial motor
Insurers and lawyers have warned of 'unintended consequences' for lorry drivers and fleet underwriters from next year's Highway Code revamp.
Female board presence at LMA board almost doubles with appointments
The Lloyd’s Market Association has appointed six board members, bringing a broad range of disciplines to support the market, with the number of females at the group almost doubling to seven.
Analysis: Trust and the whiplash portal
A survey commissioned by Post found that people are not confident in the whiplash portal, with a number of claimants turning to claims management companies and solicitors for help in completing the claim.
Markerstudy appoints Neil Utley and Matthew Donaldson as NEDs
Former BGL boss Matthew Donaldson and ex-Hastings chairman Neil Utley have been appointed as non-executive directors at Markerstudy Group.
Vast majority of public unaware of whiplash portal
Exclusive: Most of the general public are unaware of the new Official Injury Claim whiplash portal, a survey commissioned by Post has shown.
Green parts: Driving sustainability into the supply chain
Motor insurers are increasingly looking to green parts in the drive towards sustainability.
FCA fires fair value warning shot
The Financial Conduct Authority has raised concerns that some insurers and intermediaries are showing slow progress in making sure products meet customer needs.
Noise-induced hearing loss tops shrinking Elto enquiries in 2020
Total enquiries to the Employers' Liability Tracing Office fell in 2020 as more people worked from home, with noise-induced hearing loss continuing to top searches.