Reputation
Blog: When is a professional not a professional?
Many organisations seek to employ professionals assuming they have the characteristics to bring reputational premium to organisations. Jyoti Navare, chartered insurance practitioner and associate professor at the Department of Economics at Middlesex…
Direct Line motor head warns of 'dangerous' autonomous vehicle tipping point
The tipping point between level two and level three automation is a potentially dangerous place, according to the head of motor at Direct Line.
Insurers need to raise awareness on keyless car thefts
Insurers and manufactures have to educate customers on the risks of keyless car thefts, a conference heard.
CII's Sian Fisher on how professionalism affects reputation in insurance
Good reputation takes time to build but Sian Fisher, CEO, Chartered Insurance Institute, explains how being transparent, diverse and having a commitment to professionalism can help the insurance industry achieve this.
First Central's Andy James on trusting in insurance
Only 15% of customers will claim on their motor policies this year so how can insurers increase trust in the sector and improve its reputation with such a small touch point with customers asks Andy James, chief commercial officer at First Central…
CII launches historic website as Insurance Museum project gathers momentum
Exclusive: The working group looking into the feasibility of an insurance museum in the Square Mile has rejected the idea of hosting exhibits within the new Museum of London in favour of a stand-alone site, should there be enough interest.
Hiscox's Ben Walter on why insurance needs a digital turbo charge
Digital transformation is urgently needed to make our industry faster and more efficient, says Ben Walter of Hiscox Global Retail
Analysis: Diversity and Inclusion: A marked shift in commitment
Diversity and inclusion have moved from buzzwords to being embraced by the insurance industry for all the right reasons but is it doing enough?
Airmic CEO Ludlow calls for greater transparency around insurer risk appetites
Insurers must more clearly communicate changes in risk appetite to insurance and risk managers, the CEO of the Association of Insurance and Risk Managers in Industry and Commerce John Ludlow has said.
Analysis: Cutting the costs and risks of employee benefits
Being able to offer attractive employee benefits is vital in terms of recruitment, retention and productivity, but they are both costly and risky
Diversity & Inclusion success in Insurance to be celebrated at inaugural Post awards
The Diversity & Inclusion in Insurance Awards will be held in November
Interview: Michael Rea, Gallagher
With Gallagher re-entering the M&A game after a four year hiatus, Michael Rea spoke to Harry Curtis about what makes a good deal, how consolidation is changing, why restrictive covenants need to be upheld and the Ardonagh court case
Claims Apprentice 2019: Episode 6 - The interviews
Team Discovery and Team Fortitudo are no more.
Ex-RSA SME MD Tara Waite rejoins insurance sector after Wonga collapse
RSA’s former SME managing director, Tara Waite (formerly Kneafsey) has re-entered the insurance sector as a non-executive director at Ageas UK, after leaving for payday lender Wonga.
Claims Apprentice 2019: Episode 5 - Tech and Innovation
With Discovery taking a two-one advantage following the Talent Recruitment challenge, the apprentices now move onto their fourth and final task in their respective teams.
The British Insurance Awards 2019: Shortlist revealed
Right Here, Right Now, it is shortlist time!
Claims Apprentice 2019: Episode 3 - Diversity & Inclusion
With Team Fortitudo emerging successful after the Debate challenge last week, the apprentices now move onto their second task.
New claimant sector trade body aims to 'detoxify the compensation culture'
Exclusive: A trade association has been launched to represent businesses that look after customers in the civil justice system, when they make a claim for insurance, injury, negligence and mis-selling.
Industry could face ‘heavy-handed’ regulation if dual pricing isn’t fixed: Citizens Advice Bureau
The industry could see a “heavy handed” approach to dual pricing from the government, if it doesn’t do enough to tackle the issue by itself, the Citizens Advice Bureau warned at Post’s inaugural Reputation event.
Analysis: The changing nature of festival risk
Festivals are growing in size, number and scope. They are rapidly becoming a more immersive experience, rather than solely about music. With these changes come wide-ranging additional requirements for cover and a need for the insurance sector to innovate
Claims Apprentice 2019: Episode 1 - Meet the teams
After 30 interviews involving rising insurance stars from up and down the country, the field has been whittled down to six candidates, all competing for the prize of becoming the 2019 Claims Apprentice.
Analysis: Bad data - A risky business for insurers?
Data is everywhere: good data, partial data, valuable data, bad data. Insurers need data to measure and price risks but do they take enough care in assessing the quality and provenance of the data they are using and are their processes sufficiently…
Blog: Getting Insurtech over the wall and up the hill
Agile is poorly understood by the UK insurance industry - and implemented even worse. That is the view of Oxbow Partners' Chris Sandiland, who offers his own take on how incumbents can best take advantage of an insurtech and innovation strategy
Blog: He won over brokers and the board, but can new Aviva CEO Tulloch win back investors?
Aviva's share price nudged up a few pennies on Monday as it announced Maurice Tulloch as its new group CEO. Post content director Jonathan Swift reflects on why - despite his initial cynicism - the British-Canadian boss might have the attributes to…