Reputation
Analysis: Rise of the clones
Insurance clone warnings doubled last year, as fraudsters got creative in their attempts to scam the public. Post investigates the rise of the clones and asks why it is so tough to police these fraudulent firms
Blog: Insurance fraud trends to look out for in 2020
Protecting customers online is becoming increasingly difficult. Brooke Snelling, senior manager at Iovation, a Trans Union company, highlights areas where insurers should be using tools to prevent fraud.
Microsoft data breach: Cyber experts warn of knock-on claims effect
Microsoft’s data breach, which saw details of a reported 250 million customers made available online, could leave insureds facing knock-on phishing attempts and the tech giant facing a fine.
Q&A: Churchill founder and former chairman and CEO Martin Long
To tie in with his deep dive into the birth of the UK direct insurance market, Jonathan Swift caught up with Direct Line co-founder and Churchill founder and former chairman and CEO Martin Long to talk about the birth and growth of both companies, their…
Insurtech: Insurtech 100: August - October 2019 quarterly update
As a host of firms featured in the top 100 insurtech ranking raise money, develop new products and spin-off their own start-ups, Matt Connolly, founder and CEO of Tällt Ventures argues that incumbents are been left behind as the insurance sector reaches …
MGA Mole: Why does banking look down on insurance?
Post has enlisted a managing general agent industry mole to lift the lid on what the sector is really like. Our anonymous commentator asks why the perception of working in the insurance industry is so bad from the outside.
Trade Voice: Ozlem Gurses of Bila on insurtechs and fair treatment of consumers
Ozlem Gurses, reader in insurance and commercial law at King’s College London and British Insurance Law Association committee member, asks if the oversight of insurtechs is keeping up with the potential damage to consumer protection that new technology…
CII's Sian Fisher is looking to the past to understand the future
When thinking about what the new decade might hold in store for the profession, it is vital to consider how insurance has evolved over the centuries and the role it played in shaping the world we live in, says Sian Fisher, CEO of the Chartered Insurance…
Diversity and Inclusion in Insurance Award winner: Co-op Insurance
Following last month's Diversity and Inclusion in Insurance Awards we caught up with all the winners. Today we speak to strategic human resources business partner and Inspire working group chair Lisa Hooley, about Co-op Insurance winning the Diversity…
Diversity and Inclusion in Insurance Award winner: Emerald Life's Heidi McCormack
Following last month's Diversity and Inclusion in Insurance Awards we caught up with all the winners. Today we feature the D&III Leader Award winner Emerald Life CEO and founder Heidi McCormack
Diversity and Inclusion in Insurance Award winner: Covea
Following last month's Diversity and Inclusion in Insurance Awards we caught up with all the winners. Today we talk to Lisa Meigh, the director of HR & learning about Covea's win in the Staff Empowerment category.
Diversity and Inclusion in Insurance Award winner: Zurich's Maxine Goddard
Following last month's Diversity and Inclusion in Insurance Awards we caught up with all the winners. Today we feature the Race Equality Award winner, the head of sales operations and planning at Zurich Insurance, Maxine Goddard.
Diversity and Inclusion in Insurance Award winner; Claims Consortium Group's Debbie Mawer
Following last month's Diversity and Inclusion in Insurance Awards we caught up with all the winners. Today we feature The Mental Health Champion Debbie Mawer, director of people and culture at Claims Consortium Group
Diversity and Inclusion in Insurance Award winner: Cura's Kathryn Knowles
Following last month's Diversity and Inclusion in Insurance Awards we caught up with all the winners. Today we feature the Intersectionality Champion, Cura managing director Kathryn Knowles
Blog: Will the FCA ban automatic price rises in 2020?
The regulator has noted concern that competition isn’t working well for all consumers in the house and motor markets but Tony Tarquini, director of insurance for Europe, the Middle East and Africa at Pegasystems, believes a ban on automatic price rises…
Diversity and Inclusion in Insurance Award winner: Zurich's Marianne Skinner
Following last month's Diversity and Inclusion in Insurance Awards we caught up with all the winners. Today we feature the LGBT plus Champion and overall D&I Champion, Marianne Skinner, London Market underwriter at Zurich Insurance and chair of Zurich…
Diversity and Inclusion in Insurance Award winner: Axa's Amanda Ferguson
Following last month's Diversity and Inclusion in Insurance Awards we caught up with all the winners. Today we feature The Gender Equality Champion Amanda Ferguson, the senior procurement manager & chair of Axa’s Gender Equality Employee Resource Group.
Q&A: CII society chairs
Following recent changes to the Chartered Insurance Institute's societies, Post caught up with Sue McCall, chair of the Society of Claims Professionals, Kevin Hancock, chair of the Society of Insurance Broking and Philip Williams, non-executive director…
Analysis: Embracing data ethics
With the increasing use of machine-learning models, the data being inputted into these models raises a number of ethical questions, but how are insurers addressing these potential issues?
Analysis: What's on the horizon for 2020?
For an industry that strives to understand and manage risk, uncertainty is not something that is relished. But with some market hardening, a final report from the Financial Conduct Authority on pricing practices and the possibility of Brexit all on the…
ICO fines and enforcement action ‘significant and novel extension’ of regulatory powers: Eldon and Leave EU
Eldon Insurance and Leave EU fines totalling £105,000 and a data audit against the broker levelled by the Information Commissioner’s Office are “divorced from reality,” a tribunal heard yesterday.
Blog: Aviva, ERS, ? … What Amanda Blanc did next
Her appointment as a NED of Aviva triggered one former colleague to boast 'It’s coming home, it’s coming home, insurance is coming home'. Jonathan Swift reflects on what lies ahead for Amanda Blanc here, at ERS and where she might pop up next.
Hiscox's Bob Thaker on why strong company culture is key to success
What You Do Is Who You Are is the latest business blockbuster hitting bookshelves in time for Christmas. Perhaps the Chartered Insurance Institute should consider making a bulk order says Bob Thaker, Hiscox UK’s CEO, as a way to remind everyone that long…
Insurtech 100: August - October 2019 quarterly update
As a host of firms featured in the top 100 insurtech ranking raise money, develop new products and spin-off their own start-ups, Matt Connolly, founder and CEO of Tällt Ventures argues that incumbents are been left behind as the insurance sector reaches …