Reputation
Claims Apprentice 2019: Episode 6 - The interviews
Team Discovery and Team Fortitudo are no more.
Ex-RSA SME MD Tara Waite rejoins insurance sector after Wonga collapse
RSA’s former SME managing director, Tara Waite (formerly Kneafsey) has re-entered the insurance sector as a non-executive director at Ageas UK, after leaving for payday lender Wonga.
Claims Apprentice 2019: Episode 5 - Tech and Innovation
With Discovery taking a two-one advantage following the Talent Recruitment challenge, the apprentices now move onto their fourth and final task in their respective teams.
The British Insurance Awards 2019: Shortlist revealed
Right Here, Right Now, it is shortlist time!
Claims Apprentice 2019: Episode 3 - Diversity & Inclusion
With Team Fortitudo emerging successful after the Debate challenge last week, the apprentices now move onto their second task.
New claimant sector trade body aims to 'detoxify the compensation culture'
Exclusive: A trade association has been launched to represent businesses that look after customers in the civil justice system, when they make a claim for insurance, injury, negligence and mis-selling.
Industry could face ‘heavy-handed’ regulation if dual pricing isn’t fixed: Citizens Advice Bureau
The industry could see a “heavy handed” approach to dual pricing from the government, if it doesn’t do enough to tackle the issue by itself, the Citizens Advice Bureau warned at Post’s inaugural Reputation event.
Analysis: The changing nature of festival risk
Festivals are growing in size, number and scope. They are rapidly becoming a more immersive experience, rather than solely about music. With these changes come wide-ranging additional requirements for cover and a need for the insurance sector to innovate
Claims Apprentice 2019: Episode 1 - Meet the teams
After 30 interviews involving rising insurance stars from up and down the country, the field has been whittled down to six candidates, all competing for the prize of becoming the 2019 Claims Apprentice.
Analysis: Bad data - A risky business for insurers?
Data is everywhere: good data, partial data, valuable data, bad data. Insurers need data to measure and price risks but do they take enough care in assessing the quality and provenance of the data they are using and are their processes sufficiently…
Blog: Getting Insurtech over the wall and up the hill
Agile is poorly understood by the UK insurance industry - and implemented even worse. That is the view of Oxbow Partners' Chris Sandiland, who offers his own take on how incumbents can best take advantage of an insurtech and innovation strategy
Blog: He won over brokers and the board, but can new Aviva CEO Tulloch win back investors?
Aviva's share price nudged up a few pennies on Monday as it announced Maurice Tulloch as its new group CEO. Post content director Jonathan Swift reflects on why - despite his initial cynicism - the British-Canadian boss might have the attributes to…
Blog: What could CEO Penny James bring to Direct Line?
Jonathan Swift reflects on whether Direct Line's new "understated" and "inquisitive" CEO Penny James might be the right person at the right time, given the on-going pricing review.
Amanda Blanc issues caution on insurer big data use
Zurich EMEA CEO, Amanda Blanc cautioned insurers on how they use big data in her keynote speech at the Association of British Insurers annual conference.
Insurers must ‘take responsibility’ for dual pricing: Minister
Finance minister Robert Jenrick today warned insurers they must take responsibility for dual pricing.
British Insurance Awards at 25: The judges reflect on the changing market
With the deadline for entering the British Insurance Awards getting ever closer, what better time to introduce the judges who will be casting an eye over these years submissions? Post canvasses them for their favourite memories of previous BIAs and their…
Blog: Policy renewals – the importance of loyalty
What many insurance companies perceive when their customers renew is the illusion of loyalty. Oke Eleazu, chief operating officer at Bought By Many, argues consumers don’t have an affinity for their insurance company and renewals are usually down to…
This week in Post: Couples and coupes
With Valentine’s Day yesterday, the Post team started the week by bracing ourselves for an inevitable slew of romance-related press releases. We weren’t disappointed.
Post launches new Reputation event focused on creating an ethical and inclusive insurance market
Those that work in insurance have long known it has reputation issues.
Geo’s Paul Dilley on better claims management
Geo's CEO Paul Dilley talks about a recent traumatic experience and how his ordeal raises questions on how insurers can improve the claims management process.
Blog: Is Egan replacing Lewis at RSA a sign insurance lacks recruitment pull?
Jonathan Swift asks whether RSA promoting Scott Egan is a sign of the insurance industry's lack of appeal to external candidates; a sign of lack of big name insurance draws in the market; an indication of its risk aversion; or a combination of any of the…
Claims Apprentice 2019: meet the six final candidates
After short-listing 30 talented candidates for interview, we can finally reveal the six successful claims professionals that have been selected for the first series of Claims Apprentice.
I work in insurance: Simon Norton, risk consultant, Aviva
In order to carry out his risk consultant role at Aviva Simon Norton has had to gain a license to fly drones.
Ethnicity pay gap reporting to pose 'challenges' for insurers if made mandatory
Exclusive: Insurers have welcomed the Association of British Insurers’ backing of ethnicity pay gap reporting, but data collection may pose a challenge for firms if the government mandates it.