LV
LV's Mike Crane on dealing with changing customer expectations
Customers’ expectations are changing and they are demanding to be more informed. Mike Crane says insurers risk alienating customers if they don’t explain how and why they price risks
British Insurance Awards at 25: The judges reflect on the changing market
With the deadline for entering the British Insurance Awards getting ever closer, what better time to introduce the judges who will be casting an eye over these years submissions? Post canvasses them for their favourite memories of previous BIAs and their…
Allianz sets date for completion of LV business transfer
Allianz and LV will complete the transfer of personal and commercial lines between the two insurers by the end of the year.
This month: Brace for Boris
As the Brexit negotiations rumble interminably on, it can sometimes feel impossible to imagine life after 29 March. The British Insurance Brokers' Association gave the industry something to look forward to, announcing the keynote speaker for its…
LV puts 140 jobs at risk across its claims teams
LV has confirmed that around 140 employees in its claims teams across its Bournemouth, Leeds and Ipswich offices have been put at risk of redundancy.
This week: ‘Snow drama
Despite the buildup - amber warnings, train winter timetables, and inevitable delays getting to work - insurers will be grateful of today’s mere smattering of snow.
Analysis: Insuring unoccupied property
The issue of unoccupied property is a political hot potato in a climate of Brexit and increased online retail. How are insurers tackling this high risk area?
Roundtable: Building out from the back office
The hype over new technologies might have the industry excited. But there remains a question of whether these firms’ back offices are fit for purpose to enable them to maximise these customer facing investments. Against this backdrop, Post, in…
Analysis: Jumping into 2019
2019 is sure to be mostly about Brexit but, as Sam Barrett explains, there will be other challenges and opportunities for insurers as well
British Insurance Awards: 25 glorious years: Industry figures reflect on their experiences
Next year the British Insurance Awards will be held for the 25th time. To celebrate the silver anniversary of the most prestigious event in the insurance calendar, a host of BIA regulars recount where they were when the awards were first unveiled and…
Roundtable: Is a single customer view taking off in insurance?
The term ‘single customer view’ has been a buzzword for a number of years now, but how close it is to being a reality in insurance? With this in mind, Post, in association with Marklogic, held a roundtable to discuss the importance of SCV, and how to…
Roundtable: The new wave: time to disrupt the disruptors
The insurance sector must remain vigilant to challengers, be they data giants like Google and Amazon, or nimble insurtechs. Especially given that some already hold such rich data. So how can incumbents take on potential usurpers? Is now the time to take…
Subsidence surge sees claims up 300% in 2018
It has been predicted that 2018 won’t be just a subsidence surge year, but one that will see the greatest upsurge in claims over a two year period.
Roundtable: Dual pricing and loyalty
Loyal customers have long felt penalised by dual pricing. As the regulator and the government are promising to stop the practice, insurers discussed how to move the focus away from premiums to build stronger loyalty, at a roundtable organised by Post, in…
Allianz CEO Bäte has contract extended
Allianz's board has extended the contact of global CEO Oliver Bäte until 2024.
Whiplash bill clears final hurdle before receiving Royal Assent
The Civil Liability Bill has been sent for Royal Assent after final amendments were approved by the House of Lords yesterday.
Four insurance businesses among latest Women in Finance Charter signatories
CNA Hardy, Hastings, LV and NFU are among the 33 latest firms that have signed up to the Women in Finance Charter.
Week in Post: Spotlight falls on Banks
The spotlight has been on Arron Banks this week but we've also seen some major business acquisitions.
Debenhams urged to review links with Arron Banks' Eldon
Exclusive: Debenhams should review its relationship with Arron Banks-owned Eldon Insurance, following fines over alleged data misuse by the company, campaigners say.
Allianz-LV business transfer will be 'largely complete' by Q3 2019
The transfer of business between LV and Allianz will be complete by this time next year, the Allianz CEO said.
Amazon frontrunner in digital leaders report as Aviva takes insurance top spot
Aviva takes the crown as digital insurance lead, but insurance as a whole is middling compared to other sectors, according to a report.
Roundtable: How to offer a niche insurance user experience
Can a niche insurance user experience be scaled to drive revenue growth? Post, in association with EXL, gathered together a number of insurance industry experts to explain how
SMEs at risk of underinsurance if IPT rises next week
SME businesses could be forced to scale back insurance cover leaving them at risk of underinsurance, if the government increases insurance premium tax in the Budget next week.
Ex-Ageas CEO Barry Smith appointed LV NED
LV has appointed Barry Smith as senior independent director, subject to regulatory approval