Opinion
Blog: Managing the multiple facets of cyber risk
Scott Bailey, divisional managing director of cyber at Markel International, looks at the challenges and past trends in the cyber market, and where they could lead to future decisions for those operating in this space.
Trade Voice: Bila's Caroline Bell on why 2022 is the time for a renewed focus on wordings
Dr Caroline Bell, British Insurance Law Association committee member, and senior wordings counsel at Convex Insurance, reflects on the innovatory and future-proofing potential of policy wordings after a year that underscored that the words on the page –…
My Other Life: Alice Hendy, founder, R;pple Suicide Prevention
After losing her brother to suicide in 2020, Alice Hendy, head of Europe for cyber security awareness and education at QBE, turned her IT skills to creating a tool to prevent more families experiencing the grief hers did.
WTW's Frederick Gentile on taking a realistic approach on supply chain resilience
Frederick Gentile, director of risk engagement at Willis Towers Watson, shares his checklist for supply chain resilience, and says leaders need to take a more realistic approach to survive.
Blog: Importance of technology in handling post-pandemic inspection surge
Following months of inactivity during lockdown, workplaces and equipment had to be inspected before business could restart. Allianz chief engineer Peter Carless and special services manager Steve Ford look back at the importance of technology in handling…
60 seconds with... Alice Mitchell, Handl Group
Alice Mitchell, head of executive office at Handl Group, tells Post why she would have gladly spend her teenage years facing off against supervillains and what point in time she would go back to if she could.
LV’s Michael Lawrence on the trends and changes in the broker market
Michael Lawrence, distribution and underwriting director for LV Broker, assesses the 2021 developments in the broker market and explains how resilience, versatility and a clear strategy will be as important as ever this year.
Blog: Why customer service scores are falling behind consumers’ expectations
Chris Mcilduff, chief customer officer at Davies Group, mulls what insurers need to do to keep up with changing customer expectations as the level of customers experiencing service issues with organisations increases.
Blog: HR’s role in insurance during and after the pandemic
Specialist Risk Group people and culture director and managing partner Joanne Wright mulls the skills firms will have to embrace post-pandemic.
60 seconds with... Katie Davies, Ageas
Katie Davies, Ageas' head of underwriting services, tells Post what she bought with her first wage packet, the song that's guaranteed to make her smile, and one thing she couldn't live without.
QBE’s Jason Harris on three challenges for 2022
For many, the start of a new year is a time to reflect, reset or retune for the future. Jason Harris, CEO of QBE International, shares three things on his mind for 2022 – two quite broad, one much more specific – that he believes the industry needs to…
Penny Black's Social World: January 2022
Deciding donations, sports subsidies and beautifying beaches
Editor’s comment: Damned if you do and damned if you don’t
A New Year. A fresh start. Resolutions decided and hopes of a better – the best – version of me to come. Isn’t this how every year starts and yet how easy is it to do this? Most of us might change one thing or just take steps towards changing one thing…
BGL’s Peter Thompson on the blended experience the customer of 2022 wants
Intuitive, market-leading tech, coupled with a customer services team who understand the products inside out and have the right listening and empathy skills are key to providing the best customer experience this year and beyond, says Peter Thompson, CEO…
60 seconds with... Harry Curtis, Insurance Post
To celebrate Insurance Post's new regular column where we spend 60 seconds getting to know the middle mangers in the insurance sector, Post reporter Harry Curtis let us in on a few secrets.
Blog: Signs of a softening aviation market
The Covid impact will be long tail, though there are signs rates are softening somewhat into 2022, writes Scott Smith, account director for Aviation at Consilium.
60 seconds with... Emmanuel Kenning, Insurance Post
To celebrate Insurance Post's new regular column where we spend 60 seconds getting to know the middle mangers in the insurance sector, Post senior reporter Emmanuel Kenning let us in on a few secrets.
60 seconds with... Jen Frost, Insurance Post
To celebrate Insurance Post's new regular column where we spend 60 seconds getting to know the middle mangers in the insurance sector, Post news editor Jen Frost let us in on a few secrets.
60 seconds with... David Whittam, Insurance Post
To celebrate Insurance Post's new regular column where we spend 60 seconds getting to know the middle mangers in the insurance sector, chief production editor for Insurance Post David Whittam let us in on a few secrets.
Ardonagh’s Phil Bayles on the question of selling to a seller
Phil Bayles, chief commercial officer at Ardonagh Advisory, reviews the lessons learned from his time at Aviva and advises brokers to do due diligence when selling their businesses to avoid ‘seller regret’.
Blog: Insurers must set the ESG bar high if we are to reach net zero
COP26 set some very clear priorities for governments, businesses and individuals to reduce their environmental impact, and work towards having a better carbon footprint, writes Chris Illman, Beazley head of responsible business.
Blog: Covid’s massive impact on solicitor negligence risk
Wilsons associate solicitor Jayna Patel considers the impact of Covid-19 on growing solicitor negligence risk.
Blog: Why social purpose matters when attracting and growing talent for insurance
After 10 years in the sector Alex Guerin, head of office for London Corporate at Marsh, reflects on how individual performance is now less important and working with charities and volunteering can provide fulfilment.
60 seconds with... Pam Kokoszka, Insurance Post
To celebrate Insurance Post's new regular column where we spend 60 seconds getting to know the middle mangers in the insurance sector, Post senior reporter Pam Kokoszka let us in on a few secrets.