Opinion
Blog: The mega carrier conundrum
The grounding of the Ever Given in the Suez Canal highlights the need for greater regulation and risk management of mega carriers, blogs Captain Michael Barrass, RSA marine risk management consultant.
Blog: A call for LGBTQ+ allyship in our organisations
Lisa Bartlett, Crawford president, UK & Ireland, calls for the insurance sector to encourage LGBTQ+ allyship.
Trade Voice: CILA's Malcolm Hyde on the importance of a united front
For Malcolm Hyde, executive director of the Chartered Institute of Loss Adjusters, the insurance industry's pandemic business interruption headache underscores the importance of a united approach beyond lockdown.
Towergate’s Iain Laws on health as a business risk and resetting the benefits conversation
Iain Laws, CEO of Towergate Health & Protection, examines how insurers and the health industry have responded to the pandemic with new products and services, the shift in employee expectations and how health risks have gone up business leaders’…
Blog: Why it’s important for insurance firms to prioritise social mobility
Social inequality increased during the pandemic. Kieran Jones, director of client relationships at Weightmans and member of the board of directors at the Insurance Industry Charitable Foundation, explains what the industry can do to help.
My Other Life: Rachel Undy, volunteer vaccinator
Away from her role as first notification of loss operations leader at Ageas Insurance, Rachel Undy volunteers with the NHS vaccination programme.
Axa’s Jon Walker on smart working and relationship building
Jon Walker, CEO of Axa Commercial, celebrates the benefits of smart working for customers, brokers and staff – along with assessing how it should be used in tandem with the best of the traditional face-to-face ways of building relationships.
Blog: Insurance's trust problem
Edelman Smithfield senior director Aidan Holloway considers the reputation-geared findings of the firm's recent research on trust in insurance.
Rising Star: Luke Crowe, Woodgate & Clark
After joining the loss adjusting profession in 2015, Luke Crowe set his sights on working on major commercial claims and has collected an impressive array of qualifications.
BGL’s Peter Thompson on why the insurance industry must batten down its hatches
Peter Thompson, CEO of insurance, distribution and outsourcing at BGL Group, addresses the crucial importance of operational resilience in a fast changing landscape for the industry.
Blog: The limitations of ALKS
William Balfry, Forum of Insurance Lawyers motor sector focus team member, and senior associate at DWF, grapples with the reality of automated lane keeping systems technology.
Penny Black's Social World: June 2021
Equal rights, sustainability and good causes
Editor's comment: Growing up
I have two pre-teens in the house who can’t wait to be teenagers. I’m reminded almost daily of the birthdays coming up and how different life will be when 13 comes around.
Hiscox’s Tim Slattery on fast changing customer lifestyles demanding an agile response
Tim Slattery, personal lines underwriting manager for Hiscox UK, argues the industry needs to both listen to what home policyholders need now and have the forethought to provide what customers don’t yet know they’ll need.
Blog: Securing our prosperity in a climate resilient world
The global (re)insurance industry is a key player in helping to decarbonise our economies and mitigate the risk of climate change, writes Swiss Re CEO of reinsurance Moses Ojeisekhoba.
Blog: What does the UK government’s international travel traffic light system mean for insurers?
The travel traffic light system has provided a glimmer of light for the travel industry. Victoria Edwards, partner and head of travel and casualty at Crawford Legal Services, looks at whether it is enough to reboot the sector and how travel insurance…
Blog: Is the insurance industry ready for usage-based pricing?
Mileage and car usage dropped significantly during the pandemic but insurers have faced a backlash after claims savings were not passed on to customers via reduced premiums. Callum Rimmer, founder of By Bits, asks why insurers aren't considering usage…
Briefing: Lemonade’s phrenology hangover
Jen Frost reflects on a staggering self-engineered series of events that saw insurtech Lemonade have to deny using outdated and disproven phrenology in its artificial intelligence claims system.
Trade Voice: Foil's Jennette Newman on the penalties facing firms that misfire on climate transition
As the world begins to really face up to climate change, Jennette Newman, president of the Forum of Insurance Lawyers and partner at Clyde & Co, warns that the regulatory, reputational and legal penalties for failing to transition a climate-friendly…
Aston Lark's Peter Blanc on relevance and opportunity
Aston Lark group CEO Peter Blanc assesses why the market can’t just continue to offer the same old products, tweaked to be one step ahead of the next best, with cover for intangible assets coming to the fore along with the need to have challenging…
Briefing: Time for Lloyd’s to take the lead on climate change
Climate protesters are becoming a frequent irritation for Lloyd's but, as Pamela Kokoszka explains, they are a piece of a bigger puzzle that the corporation needs to do better to acknowledge and play its part in.
Blog: Dealing with non-disclosure of delivery driving
Uptake in the gig economy has been significant due to the pandemic and helped keep many families solvent. Martin Williams, chief operating officer at Thing Co, investigates the hidden danger of people relying on their private motor insurance when using…
My other life: Brian Brookes, stand-up comedian
Away from his day job as a risk manager at BHIB Insurance Brokers, Brian Brookes has brushed shoulders with some famous faces in the world of stand-up comedy.
Blog: Suez incident proves need for rethink of cargo delay cover
Mike Burns, partner at Weightmans, explains how the blockage of the Suez Canal and subsequent detainment of the Ever Given has reopened the debate over whether cargo delays can rightfully be excluded under maritime insurance policies.