Training
How insurers can up their claims game
Insurers love to talk about claims exaggeration, but David Worsfold asks: are they guilty of some exaggeration of their own?
Key takeaways from the Liberal Democrat Manifesto for insurers
Ed Davey, leader of the Liberal Democrats, was the first to fly out of the traps today (10 June) with his Manifesto packed with promises of what will be delivered by his party if he becomes prime minister.
Diary of an Insurer: Starpeak’s Andy Brownsell
Andy Brownsell, commercial director of Starpeak, discusses data privacy, catches up with insurers to discuss sign-off for binder renewal and meets with a prospective new capacity provider.
CII Broking Community’s Patel on insurance’s war for talent
Trade Voice: Isha Patel, managing director for the South East at Partners& and a member of the Chartered Insurance Institute’s Broking Community, says the industry needs to go above and beyond remuneration to attract talent.
Chris Lay, Marsh McLennan
Chris Lay was appointed CEO of Marsh McLennan UK in March 2023 and has served as CEO of Marsh UK since 2018.
Tara Foley, Axa
Tara Foley was appointed as CEO of Axa UK & Ireland in September 2023 but was already a familiar face in the industry having joined the provider in November 2020 as CEO of the retail business.
Brokers want less AI conversation and better service please
Fiona Nicolson reveals brokers want a little less conversation about artificial intelligence and to have a lot more grown-up conversation about balancing online experiences with being able to talk to an insurer's staff at this year’s British Insurance…
How insurance supports the growth of Glasgow
Analysis: Frances Stebbing investigates how insurance supports the growth of Glasgow and how the city is gaining ground against London for attracting and retaining fresh talent.
How to be an Insurance Post Top Tips star
Insurance Post is looking for leading lights in the industry to share simple but effective ideas that could take insurance businesses and careers to the next level.
How to win the war for insurance talent
Iffi Wahla, CEO and co-founder at global hiring platform Edge, looks at the recruiting challenges facing insurance firms today, the impact this is having on the industry, and how firms can better bolster their ranks.
iCan’s Mistry on the importance of employee resource groups
Trade Voice: Ajay Mistry, co-founder of iCan and founder of Gambit Partners, outlines the importance of employee resource groups to firms’ diversity, equity and inclusion strategies.
Biba’s Trudgill on attracting fresh talent to insurance
Trade Voice: Graeme Trudgill, CEO of the British Insurance Brokers’ Association, reports on the body’s efforts to pitch a career in insurance to school pupils.
Diary of an Insurer: Markel’s Daisy Galvin
Daisy Galvin, senior underwriter of financial institutions at Markel, walks us through her working week, which is filled with client meetings, a business trip to Lloyd’s, and training for the Hackney Half Marathon.
How women are smashing insurance’s glass ceilings
Ahead of International Women’s Day (8 March), Insurance Post Editor Emma Ann Hughes examines how glass ceilings in insurance are being smashed and whether presenteeism rearing its ugly head could stunt further female progress in the industry.
Diary of an Insurer: Allianz’s Felix Wong
Felix Wong, diversity and inclusion consultant at Allianz, draws parallels between Disney Plus’s ‘The Bear’ and the insurance industry as he works to make the sector more inclusive for colleagues and customers.
iCan launches mentoring platform
iCan has launched a mentoring platform designed to meet the development needs of Generation Z workers entering the insurance industry “that are not being adequately met by the current system”.
Gallagher’s Kruger on the benefits of reverse mentoring
View from the Top: Brent Kruger, chief information officer at Gallagher, is currently a mentee on a reverse mentoring programme and shares his thoughts on how these initiatives can play an important role in building a more inclusive culture.
How outreach, mentoring and apprenticeships are changing insurance
Post Podcast: Insurance is now having to compete with a whole new breed of companies, including Deliveroo, for fresh talent, according to Grant Clemence, chair of the QBE Foundation.
Big Interview: Chartered Institute of Loss Adjusters’ John Bissell
John Bissell, executive director of Chartered Institute of Loss Adjusters, reveals plans to update the sector’s qualifications and ensure his members shape insurer’s practices, products and government policy.
Diary of an Insurer: Allianz Commercial's Olivia Baker
Olivia Baker, head of motor trade at Allianz Commercial, contemplates the Automated Vehicles Bill and what this will mean for motor insurance, and makes the most of flexible working.
LMA CEO Cameron on the London market’s digital transition
Trade Voice: As Blueprint Two efforts gain momentum, Sheila Cameron, CEO of the Lloyd’s Market Association and chair of the London Market Group’s Data Council, reflects on the opportunities ahead for her organisation’s members in 2024.
Diary of an Insurer: Konsileo’s Tim Rogers
Tim Rogers, client director of Konsileo, coaches Droitwich’s footballers, sorting out the club’s insurance, acts as a taxi for his teenaged son and helps his 86-year-old mother head off on holiday.
Biba’s budget demands; Tokio Marine’s deal with Lavaretus; NFU’s first commercial head
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
How Gwyneth Paltrow’s ski crash case has affected winter sports cover
With winter sports season in full swing, Aamina Zafar examines how the case against the A-list Hollywood actress highlighted the need for appropriate cover and training for claims handlers receiving calls from those who may have forgotten slope etiquette…