Training

Q&A: Jacqui Kelly, Zurich

Following her permanent appointment as head of sales and distribution at Zurich, which she took on as an interim in July, Jacqui Kelly explains her plans to deepen the insurer's relationships with brokers.

Diary of an Insurer: Belfor UK’s Paul Anderson

Paul Anderson, operations director for restoration and reinstatement at Belfor UK, is hiring, reviews a surge and burst pipe event plus aims to shorten the claims process by managing the entire restoration and reinstatement process.

Diary of an Insurer: HSB's Mat Prentice

Mat Prentice, cyber product leader at HSB, navigates 5am starts and studying in the evening while juggling training and presenting on the eve of a well-deserved family holiday.

How insurers are tentatively embracing AI

Analysis: Frances Stebbing explores how insurers are using generative AI, while recognising the risks and preparing for the incoming regulation for this type of technology.

Diary of an Insurance PR: SEC Newgate's Vanessa Chance

Vanessa Chance, director of communications at SEC Newgate UK, raises the profile of Insurance United Against Dementia, learns more about using artificial intelligence in communications plus handles a potential reputational risk issue.

Q&A: Gary Brown, McLarens

Gary Brown, CEO of McLarens, speaks to Insurance Post about the loss adjuster's growth, global claims trends and preparing for catastrophic events.

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