United Kingdom (UK)
Data analysis: FOS insurance backlog tops 9000 cases
Freedom of information requests by Post and sister title Insurance Age have laid bare the scale of insurance case delays at the Financial Ombudsman Service.
GRP's Mike Bruce explains how trade sales with overseas buyers will boost the UK broking sector
Private equity has long reigned supreme in the UK broking market, but now with US broker Brown & Brown making its first acquisition in the UK, Mike Bruce, group CEO at Global Risk Partners, explains how this change in ownership could strengthen local and…
Blog: Effective innovation is driven by key initiatives, as well as visible leadership, clear direction and planning
Long-term thinking is key to business success, but as Harvey Wade, founder and managing director of Innovate 21, explains, more key ingredients are required to make innovation work.
Leaving IPT untouched in Spring Budget a 'missed opportunity' says Biba
The British Insurance Brokers' Association has warned leaving insurance premium tax at its current level will act as a disincentive to buy adequate insurance after the tax went unmentioned in the Spring Budget.
Ageas' Adam Clarke on inflation pushing up insurance prices
With inflation at front of mind for everyone, Adam Clarke, chief underwriting officer at Ageas Insurance, explains why its only a matter of time before insurance customers feel the pinch too.
Citizens Advice sounds alarm on car insurance 'ethnicity penalty'
Citizens Advice has accused the insurance sector of charging an 'ethnicity penalty' after finding that people from ethnic minority backgrounds pay hundreds of pounds a year more for their car insurance than white people.
Markerstudy rejoins Biba after 2017 split
Markerstudy has rejoined the British Insurance Brokers’ Association following its 2017 split from the trade body.
Briefing: Lloyd’s finally proves its mettle on harassment clampdown with record fine
Lloyd’s of London has now proved it is willing to walk the walk as it fined Atrium £1m over harassment and bullying charges.
Intelligence: What does the future hold for ESG chief officers?
With the growing importance of environmental, social and governance issues, companies are starting to recruit people to senior executive positions to oversee their strategies. Pamela Kokoszka investigates if the role of chief ESG officer is here to stay,…
ESG Blog: Follow the Green Claims Code
Andrew Waddelove, head of sustainability at LV general insurance, looks at substantiating ESG claims, and considers what the Green Claims Code means for the insurance industry.
Blog: An era of change for motor insurance - By Bits' CEO Rimmer on things to consider to avoid being overtaken
With the insurance industry facing an identity crisis in light of the Financial Conduct Authority's focus on price-walking, usage-based insurance has been suggested as one route to a brighter and more hopeful future for consumers and insurers alike…
Pricing equilibrium to settle within 'next few months': A-Plan CEO Kelly Ogley
A-Plan CEO Kelly Ogley told Post she expects the market will 'reach an equilibrium' on pricing in the next few months following Financial Conduct Authority reforms.
ESG Blog: On the trail of green regulation and reporting
With the new rules expected to come into force in 2022, which will make ESG reporting compulsory for big companies, Allianz's head of strategy and propositions Glen Clarke, considers what companies will need to do to account not just for their own…
Lloyd’s fines Atrium record £1m for harassment and bullying charges
Lloyd’s managing agent Atrium has been fined a record £1.05m after it accepted three charges of misconduct by its employees, including senior executives.
ESG Exchange Q&A 2: How are insurers enabling their employees and partners to be green?
As part of our ESG Exchange fortnight, Post spoke to Ageas, Aviva, LV and Zurich to find out how insurers are thinking beyond their own firms and helping their employees, partners and their supply chain to adopt environmental, social and governance…
Howden moves HX staff into its other businesses
Howden is integrating teams from its HX business into different areas of the group.
Blog: Insurtech – the power to make ESG happen
The Insurtech domain will be the driving force behind ESG for the insurance sector, writes Sam Evans, founding partner of Eos Venture Partners, a strategic insurtech venture capital fund.
Intelligence: Post's complaints matrix shows the products that let consumers down during the pandemic
Complaints data from the Financial Conduct Authority and the Financial Ombudsman Service helps to create greater transparency and accountability for insurance firms. As Post brings together the most comprehensive set of complaints data from 2014 onwards,…
ESG Exchange Q&A: Minyoung Shin, The Sunrise Project
Minyoung Shin, sustainable finance advisor at The Sunrise Project spoke to Post about the responsibility the insurance sector has in reducing its contribution to climate change, environmental, social and governance policies, and encouraging insurance…
ESG Exchange: Making resilient repairs work
With new measures being introduced to facilitate resilient repairs, Rachel Gordon investigates whether these steps go far enough to help insurers and their customers when faced with building claims.
Webinar reflections: Six factors driving insurance to the fast lane of UBI adoption
A recent webinar hosted by Insurance Post and By Bits threw usage-based insurance under the spotlight. Here, the insurtech's CEO and founder Callum Rimmer underlines the key factors he believes indicate the longevity and potential transformational impact…
ESG Blog: Insurers must make the move towards carbon neutral in 2022
The COP26 conference has prompted the insurance industry to look more closely at its carbon footprint and explore ways to reduce emissions. But are those in the insurance sector really committed to making tangible changes to become carbon neutral, or is…
ESG Blog: Companies must disclose environmental, social and governance procedures and manage liability risks
Sylvie Gallage-Alwis, Paris partner, and Kate Gee, London counsel at Signature Litigation, consider how the impact of liability and litigation risks, and environmental, social and governance issues will affect insurers.
British Insurance Awards Countdown: Who went from being a Young Achiever to running an award-winning business in two decades?
There are now just two days to go to get your British Insurance Awards entries in [closing date: 11 March]