United Kingdom (UK)
O'Dwyer focuses on collaboration in ABI address
Current industry challenges require collaboration if much needed support is to be delivered, ABI president and Royal London CEO Barry O’Dwyer has told insurers.
Insurance Hound: Most read by insurers so far in 2022
Which topics have insurers been reading most about?
Intelligence: Raising the AR bar
The insurance industry should not kid itself that it has no issues in its use of appointed representatives but, according to specialists, the FCA consultation should not strike fear into well-run businesses, writes Emmanuel Kenning.
Webinar: Ensuring environmental action is more than a catchy title: how can we be sure to avoid greenwashing
In the second of Insurance Post's ESG Exchange webinars on Friday 11 March 10am we'll explore how the insurance sector can avoid greenwashing.
Inspire liquidators allege bounce back loan and record keeping issues
Andrew Fender, partner at Sanderlings, acting as liquidator of Inspire Insurance Service, has flagged concerns around cash, bounce back loans and record keeping in its first annual report on the insolvent business.
Blog: The key ingredients for successful M&A
Prodinity CEO and founder Theunis Viljoen looks at how best to achieve post-acquisition value following a merger or acquisition.
MoJ publishes simplified claims portal user guide after previous guidance branded ‘off-putting’
The Ministry of Justice has published a five-step guide to using the Official Injury Claim portal after the previous 64-page long guidance was branded as “off-putting” and “complex” by critics.
Webinar: Embracing the ESG shift – turning words into actions
In the first of Insurance Post's ESG Exchange webinars on Tuesday 8 March at 12pm we'll explore how the insurance sector can turn ESG pledges into action.
High Court rules Marshmallow breached Toba and misused Mulsanne's confidential information
Marshmallow breached its obligations under a terms of business agreement with Mulsanne and misused Mulsanne’s confidential information in preparation to launch its own insurance company in January 2021, the High Court has ruled.
Covéa’s Adrian Furness on making insurance careers more than just a job
Adrian Furness, CEO of Covéa Insurance, addresses how and why the industry must support staff with an emphasis on providing positive engagement, a sense of community and mental wellbeing.
Briefing: Is the cooling off period a lie?
I recently had to renew my motorhome insurance. I have my policy with a broker as I view it as slightly more complicated than my car insurance.
Intelligence: Getting FNOL right
Being the very first point of contact is the ultimate aim for insurers when it comes to motor claims but, as Martin Friel finds out, only a change in mindset to truly put the customer experience first is likely to achieve this.
Ashwin Mistry steps down as chair of Brokerbility and Brokerbility Holdings
Ashwin Mistry will be stepping down as executive chairman of Brokerbility and Brokerbility Holdings on 1 March, The Clear Group has confirmed.
Analysis: Online Safety Bill changes hailed but no room for complacency
Proposals to add paid for advertising and the offence categories of fraud and financial crime to the Online Safety Bill have been welcomed by the insurance industry but as yet there are no guarantees on the final product.
Blog: Stepping into the unknown
Aude Saint-Paul, director at Simon Kucher and Partners, considers how the Financial Conduct Authority price walking ban will change customers’ behaviours, and what opportunities and challenges it has in store for insurers.
Chaucer stakes claim for 'gamechanger' ESG scorecard in partnership with Moody’s
Chaucer has teamed up with Moody’s with the aim of producing a data-driven environmental, social and governance ‘scorecard’ to enable businesses to assess and improve their ESG performance.
Blog: Lessons from Covid-19 - building greater resilience
Zurich’s head of sustainability risk John Scott reflects on the UK's response to Covid-19 pandemic and what lessons insurers can take away from it to build greater resilience to global risks
Briefing: Sponsoring staff through driving theory tests could mean a result for insurers too
Insurers and motor claims service providers should seize a win-win opportunity by supporting staff through their driving theory tests, sets out Post news editor Jen Frost.
Partners&’s Phil Barton calls for a new commitment to giving quality advice
In the aftermath of the Supreme Court’s business interruption ruling, brokers must now ditch the transactional practices of the past for an advice-led approach to rebuild the marketplace’s reputation, argues Phil Barton, CEO of Partners&.
Brokers defend record amid insurance probe into 'failing' market for flats and tower blocks
Amid regulatory scrutiny brokers have accepted there are insurance challenges for flats but sought to defend their role when approached by Post.
Hunt begins for next FCA chair
HM Treasury has appointed Richard Lloyd as interim chair of the Financial Conduct Authority, with effect from 1 June 2022, as the search for Charles Randell’s successor begins.
Lower claims impact expected from Malik and Corrie than predecessors
The insurance impact of storms Malik and Corrie is expected to be less severe than recent storms Arwen and Barra.
Direct Line begins green parts trial; Revolut diversifies insurance offering; RSA to recruit more adjusters; and Sabre strikes solus MGA deal
For the record: Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Zego adds Catherine Barton as chief insurance officer
Insurtech Zego has appointed ex-Bupa executive Catherine Barton as its first chief insurance officer.