United Kingdom (UK)
Vote for the Best Insurance Employer 2022
Insurance Post’s Best Insurance Employer research returns in 2022 seeking the views of staff in broking, managing general agent and insurer firms to find out which organisations really go the extra mile for their people.
Q&A: Helena Evans, CILA
Helena Evans replaced Shaun Kelly as president of the Chartered Institute of Loss Adjusters. She spoke to Post about plans for the next year and the legacy she hopes to leave behind.
Lloyd’s COO Jennifer Rigby to depart
Lloyd's chief operations officer Jennifer Rigby is leaving on 21 January with Burkhard Keese taking on the role in a new structure.
Ardonagh Specialty expands cross-class follow-capacity solution to $600m
Ardonagh Specialty has expanded its cross-class follow-capacity solution to include Price Forbes’ property business, Post can reveal.
LV’s Michael Lawrence on the trends and changes in the broker market
Michael Lawrence, distribution and underwriting director for LV Broker, assesses the 2021 developments in the broker market and explains how resilience, versatility and a clear strategy will be as important as ever this year.
Inquiry launched into commercial insurance and reinsurance market
The Lords' Industry and Regulators Committee has launched an inquiry into commercial insurance and reinsurance regulation.
Aviva to boost regional underwriting headcount by 10%
Aviva has started a recruitment drive to add at least 40 underwriters working on regional mid-market business, chief distribution officer Gareth Hemming told Post.
Gallagher adds Elliot Miller to lead Scotland, Northern Ireland and the North East of England
Gallagher has appointed Elliot Miller, formerly of CNA Hardy and QBE, as regional managing director for Scotland, Northern Ireland and the North East of England, Post can reveal.
Malcolm Hyde to depart CILA after 13 years
Malcolm Hyde, executive director of the Chartered Institute of Loss Adjusters is set to leave the institute in the summer after almost 13 years in the post.
Blog: Why customer service scores are falling behind consumers’ expectations
Chris Mcilduff, chief customer officer at Davies Group, mulls what insurers need to do to keep up with changing customer expectations as the level of customers experiencing service issues with organisations increases.
Blog: HR’s role in insurance during and after the pandemic
Specialist Risk Group people and culture director and managing partner Joanne Wright mulls the skills firms will have to embrace post-pandemic.
PRA flags climate change and silent cyber in Dear CEO letter to insurers
The Prudential Regulation Authority has warned insurers on the need to consider silent cyber exposures and that progress on embedding supervisory expectations on climate change has not been consistent across all firms.
Aviva on hunt for CFO as Windsor heads to Persimmon
Jason Windsor has resigned as chief financial officer and director of Aviva with effect from July 2022.
DfT denies smart motorways debuted prematurely as rollout paused
The decision to pause the introduction of new all lane running smart motorway schemes, which saw 39 deaths between 2015 and 2019, until five years’ worth of data is available has been welcomed by insurers.
CII appoints Jonathan Clark as interim CEO
The Chartered Insurance Institute has named Jonathan Clark as interim CEO with immediate effect as Sian Fisher heads towards exiting the organisation at the end of March.
Aspen launches ESG integration initiative ‘Project Leaf’
Aspen has formally launched Project Leaf, an environmental, social and governance integration strategy that will incorporate ESG information into the decision making process for its credit and political risk portfolio.
First Underwriting targeting 30% growth after £1bn capacity deal
Managing general agent First Underwriting has revealed a five-year £1bn capacity deal with Accredited Insurance (Europe).
Building material shortages pile on the pressure
With building material shortages expected to continue into the 2022, loss adjusters and insurers have been urged to work together to support the repair sector.
Analysis: Loss adjusters’ BI avalanche experience – from portals to what comes next
Loss adjusters have praised the use of technology to meet Covid-19 related business interruption claims and called for more enhancements as the market adapts its systems and approaches.
Interview: Stuart Hardy, Forum of Insurance Lawyers
Stuart Hardy, partner at BLM, was appointed as president of the Forum of Insurance Lawyers in November last year, succeeding Jennette Newman. He spoke to Post about his plans for the next year, challenges facing the industry, how the whiplash reforms…
QBE’s Jason Harris on three challenges for 2022
For many, the start of a new year is a time to reflect, reset or retune for the future. Jason Harris, CEO of QBE International, shares three things on his mind for 2022 – two quite broad, one much more specific – that he believes the industry needs to…
Willis Towers Watson rebrands as WTW
Willis Towers Watson has rebranded as WTW and swapped its stock market ticker symbol.
Aviva strikes five-year motor deal with Prestige; Aston Lark inks two more deals; Adiona partners with Duck Creek; and Corvus reveals London market buy
For the record: Post wraps up the major insurance deals, launches and investments of the week.
Penny Black's Social World: January 2022
Deciding donations, sports subsidies and beautifying beaches