Zurich Insurance
Allianz on top again in latest Brokerbility satisfaction survey
After topping the survey in 2022, Allianz has once again come out on top of Brokerbility’s latest satisfaction survey of key insurer partners.
Zurich’s Bush on why it’s never been more important to build resilience
View from the Top: Charles Bush, head of large and complex and commercial claims at Zurich, argues its incumbent on insurers to work with policyholders on innovating new resilience solutions.
Marsh CEO scores insurers ‘C+’ for innovation
Marsh president and CEO Martin South has said that he would score the insurance industry at best ‘a C+’ for innovation and that market structures are preventing the sector putting client needs first.
Inflation issues remain despite drop in rate
Speaking at the Insurance Post Claims Club, Allianz’s chief claims officer Graham Gibson stated that the latest inflation figures seen this week will not trickle down to insurance any time soon.
Q&A: Daniel Grimwood-Bird, McKenzie Intelligence Services
Daniel Grimwood-Bird, head of sales and marketing at McKenzie Intelligence Services, shares how the provider of geospatial data and analytics plans to insurance industry plans to make it big in the UK and US.
Zurich consolidates UK commercial and retail distribution teams
From 20 May, Zurich UK will consolidate its commercial and retail distribution teams into one unit for brokers accessing the business, Insurance Post can reveal.
Storah implores industry to ‘galvanise around underinsurance’
Speaking at the British Insurance Brokers’ Association Conference in Manchester, Aviva UK and Ireland general insurance CEO Jason Storah urged insurers and brokers to “galvanise around underinsurance”.
Tim Bailey, Zurich
Tim Bailey was named president of the Association of British Insurers in summer 2023 and has been CEO of Zurich UK since 2021.
Colm Holmes, Allianz UK
Colm Holmes joined Allianz as CEO in December 2021 with a mission: to make the business the number one insurer in the UK.
Zurich and Freedom Services partnership targeting £50m GWP in year one
Zurich UK has penned a five-year deal with managing general agent Freedom Services under which the insurer will provide capacity for an existing commercial vehicle book as well as a fresh telematics play.
Roundtable: Scaling up new technology while avoiding the pitfalls
Many commercial insurers and brokers are keen to adopt more automation and AI to drive efficiency and improve customer outcomes. However, the complex and bespoke world of corporate insurance means they face greater challenges than in the personal lines…
Zurich says there is nothing to lose from embracing flexible working
Steve Collinson, chief people officer at Zurich UK, said he “understands the reticence and the caution” of embracing more flexible working, but he insists the reality is “very different”.
Zurich’s Clayton calls for travel insurance claims fraud database
Scott Clayton, head of claims fraud at Zurich, said the industry needs to share travel insurance data and create a database to crack down on fraudulent activity.
Zurich reveals it has found more than 160 use cases for AI
Zurich has deployed more than 160 artificial intelligence-powered solutions across its business around the world, the insurer’s group chief information and digital office Ericson Chan has said.
Big Interview: R;pple Suicide Prevention’s Alice Hendy
Tom Luckham sits down with R;pple Suicide Prevention founder and CEO Alice Hendy MBE to discuss her career so far, mental health in insurance, and of course, West Ham United.
Claims Apprentice champion reveals women who inspire her
To mark the theme of this year’s International Women’s Day, which is #InspireInclusion, Safa Saeed, claims handler at Zurich and 2023 winner of Insurance Post’s Claims Apprentice competition, shares the role models who helped guide and inspire her career…
Zurich’s Jonathan Davis on debunking AI myths
View from the Top: Jonathan Davis, data science lead at Zurich UK, offers his take on the big questions on artificial intelligence.
Zurich’s Brettell shares her story to inspire inclusion
Ahead of International Women’s Day on Friday (8 March), Amy Brettell, managing director at Zurich Municipal, shares who inspires her to overcome imposter syndrome and work towards a more inclusive insurance industry.
Who’s next on Lloyd’s Big Game hit list after snagging Aviva?
Content Director’s View: With Aviva tipped to return to Lloyd’s in 2024, Jonathan Swift weighs up who else might be trailed, tracked and snared by the market’s CEO John Neal.
Climate rebels storm insurer offices over support for ‘fossil fuel crooks’
Extinction Rebellion activists have occupied the offices of five insurers in the City of London,as the movement launches its week of action to stop the companies insuring “climate chaos”.
How green parts help insurers meet EU requirements
Analysis: Tom Luckham explains why the European Union's Corporate Sustainability Reporting Directive is pushing motor insurers towards even greater use of green parts.
Q&A: James Nicholson, Zurich
James Nicholson, chief claims officer of Zurich UK, shares how the provider plans to do more retail and mid-market business and how it uses artificial intelligence to handle claims.
Zurich accuses Greensill of fraud in £300m lawsuit defence
Zurich has accused Greensill, its founder, and companies connected to it of operating a “fraudulent scheme” in its defence in a lawsuit brought by the administrators of Greensill Bank.
Insurance must prepare for a rise in deepfake AI fraud
Scott Clayton, Zurich’s head of fraud, shares how rapidly developing technology and digital manipulation threatens to put additional pressure on claims handlers, as deception becomes harder to spot.