Insurance must prepare for a rise in deepfake AI fraud

Hacker in hoodie using laptop with abstract creative business charts and binary code on blurry office interior background. System engineering and digital transformation concept. Double exposure
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Scott Clayton, Zurich’s head of fraud, shares how rapidly developing technology and digital manipulation threatens to put additional pressure on claims handlers, as deception becomes harder to spot.

‘Shallowfake’ and ‘deepfake’ technology refer to deceptiveness through the manipulation of media. 

Shallowfake technology involves manipulating existing documents and images using editing software

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