Zurich’s Bush on why it’s never been more important to build resilience

View from the Top: Charles Bush, head of large and complex and commercial claims at Zurich, argues its incumbent on insurers to work with policyholders on innovating new resilience solutions.

Insurers have long known that an ounce of prevention is worth a pound of cure. As far back as the 18th century, our industry established the UK’s first fire brigades after realising that putting out

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MGAs Review of the Year 2025

An MGA chief would like Sir Bob Geldof to teach the industry a thing or two about social responsibility in 2025, and leaders are confident that while the hard market was punishing for a time in 2024, next year the sector is well-positioned to lead innovation and remain agile.

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