Zurich Insurance
Q&A: Safa Saeed, Claims Apprentice 2023 winner
Safa Saeed, the claims adjuster at Zurich Insurance who was crowned the winner of Claims Apprentice 2023, and Claire Mulligan, partner and head of the UK liability defence group at Kennedys, share their experiences of the recent series.
View from the top: Why the Consumer Duty will strengthen third-party partnerships
Sharna Thomson, head of customer claims at Zurich UK, considers how the FCA's Consumer Duty requires insurers and brokers to make sure their third-party partners adhere to the new rules too.
Claims Apprentice 2023: Episode six – The Final Interviews
With the three team tasks done and dusted, it is time for the six candidates to come face-to-face with Kennedys’ very own Sir Alan Sugar – Claire Mulligan – and put forward a case as to why they should be crowned the winner of 2023 Claims Apprentice.
Court of Appeal to examine aggregation and furlough issues in Stonegate appeal
Questions on aggregation and furlough that could alter the size of Covid business interruption payouts by tens or hundreds of millions of pounds are set to be revisited by the Court of Appeal later this year.
Best Insurance Employer – 2023 BIA shortlists revealed
We can today reveal the 12 firms that have been shortlisted for the two Best Insurance Employer categories at the 2023 British Insurance Awards.
Claims Apprentice 2023: Episode five – Claims Inflation Podcast part two
Having recorded their vox pops this week, things get real as Teams Aspire and Connect go into the studio to record their broadcasts.
Insurers slammed for ‘abandoning net zero targets’ to back Nordic gas and oil exploration
Greenpeace says insurers are prioritising “dirty profits” over the future of the planet as it names 69 insurers involved with a gas and oil exploration project in Norway.
Claims Apprentice 2023: Episode four – Claims Inflation Podcast part one
With one victory each, the third challenge looks to be vital for Teams Aspire and Connect as the claims apprentices seek to impress Kennedys’ very own ‘Alan Sugar’, Claire Mulligan.
Insurers continue to grapple with rising costs for vehicle repairs
While property and motor claims’ post-Covid difficulties have begun to ease, the latter in particular are still presenting challenges to insurers, according to Zurich UK chief claims officer James Nicholson.
Claims Apprentice 2023: Episode 3 - Travel claims: fact or fiction?
Having navigated the Data Escape Room in the last episode, the latest challenge sees the Claims Apprentices take part in an insurance-related gameshow.
Zurich challenges itself to halve HNW quote times
As Zurich looks to invest further in the high net worth space, head of personal lines and specialties Phil Ost wants to challenge his HNW team to respond to brokers’ quotes within 24 hours
Claims Apprentice 2023: Episode Two – Data Escape Room
Now that the apprentices have been put into two teams, and their names have been decided upon, it is time for the them to tackle their first challenge.
Why regional brokers are so important to local communities
In Manchester for the British Insurance Brokers’ Association’s Annual Conference, Michelle Taylor, UK head of sales and distribution at Zurich, reflects on why regional brokers are a vital part of the sector's ecosystem.
Amanda Blanc, Aviva
When it came to influence and impact in insurance and wider society, nobody came close to Aviva Group chief executive Amanda Blanc in shaking up the industry this year.
Believe in better – will Sky Protect break the smart tech home insurance hoodoo?
Content director’s view: Jonathan Swift muses on whether Sky Protect could disrupt the household insurance Premier League in the same way it did with English football following its investment in the game in 1992.
Claims Apprentice 2023: Episode one – Meet the teams
Claims Apprentice is back! After a gruelling interview process, we can now meet the final six candidates, all competing for the prize of becoming the 2023 champion.
Sky UK enters insurance with smart tech home launch
Sky UK has launched itself into UK insurance by announcing the creation of Sky Protect, a home insurance product incorporating smart tech.
Insurers argue ‘at the premises’ BI clauses don’t respond to widescale Covid-19 restrictions
Insurers say it is wrong to interpret ‘at the premises’ disease clauses in business interruption policies as being capable of responding to widescale, government ordered closures.
CBI exodus as insurance firms leave amid allegations
Insurance firms are leaving the Confederation of British Industry at a rate of knots. Post collects the statements of all those leaving the CBI.
More exits possible as Hannover Re becomes third member to leave NZIA
After a Moody's report stated two founding members of the Net Zero Insurance Alliance left because of "material antitrust risks", Hannover Re has decided to leave the alliance.
Managing personal lines customer expectations during the cost-of-living crisis
Izabela Chmielewska presents some key takeaways from a recent on-demand webinar discussing insurance challenges around personal lines in 2023.