Zurich Insurance
Whiplash reforms timeline in 'grave doubt' as general election looms
With an early general election on the cards, the industry has raised concerns over the planned implementation of whiplash reforms in April.
Claims Apprentice 2020 – sign up now to take part in series two
After a phenomenally successful first series Insurance Post is delighted to say that we have teamed up with law firm Kennedys again for a second series of The Claims Apprentice in 2020.
Munich Re, Allianz and Zurich discussed the management of unstructured data in claims during Post webinar
Insurance companies are dealing with increasing volumes of digital media associated with claims initiation and claims investigation processes.
Roundtable: Vulnerable customers: how does technology deliver fairer claims outcomes?
The FCA continues to be concerned about the problems faced by vulnerable customers. The regulator is expected to soon unveil a consultation to provide clarity on expectations of firms. Experienced claims handlers will play a key role in helping insurers…
Zurich’s Cover-More appoints UK CEO
Exclusive: Ernesto Suarez, Halo founder and CEO, has been appointed UK CEO of Zurich's Cover-More.
This week: Big moves, whiplash and loyalty
After vacating our Haymarket office last week, the entire Post team finally feels settled in our new home in the City – the heart of the insurance industry.
Ecclesiastical and ABI become core participants in child abuse investigation hearings
The Association of British Insurers and Ecclesiastical are among four organisations granted core participant status in an investigation into accountability and reparations in non-recent child sexual abuse cases.
LV and Zurich discussed improving customer loyalty during Post webinar
Personal lines customers are a promiscuous bunch, known for changing insurers for a few pounds.
B3I blockchain firm 'will need a lot of money to build our vision' says CEO
Blockchain company B3I, which boasts a plethora of big-name shareholders among its backers, will focus on building its product rather than chasing more funding in the immediate future, B3I CEO John Carolin told Post at a launch event.
2019 Insurance Fraud Awards: Full list of winners
Zurich was the big winner at the 2019 Post Insurance Fraud Awards picking up three awards, and a highly commended including top prize in the Investigation of the Year category.
Analysis: Climate change - Getting to grips with global warming
Insurers have been forced into the front line of the fight to stop global warming and climate change and they are beginning to feel uncomfortable and exposed. While several major insurers have issued bold commitments to join the fight to halt global…
Senior women in insurance join equal pay campaign pushing for 'radical and rapid action'
Annette Court, Inga Beale and Tulsi Naidu are among high profile backers of a campaign fighting for equal pay for women.
Frustration at Dive In ethnicity panel after c-suite execs drop out
Senior insurance executives scheduled to appear at a diversity event pulled out after discovering the session would be on the "sensitive" issue of the industry's Black, Asian and Minority Ethnic pay gap.
Q&A: Ajay Mistry, partnership director, Brokerbility and co-chair, Insurance Cultural Awareness Network
As part of the Inclusion at Lloyd's programme six partner networks have been set up to help bolster diversity and inclusion in insurance. Post spoke to a representative from each one to get an insight into what they doing, today focusing on The Insurance…
Insurers confirm ‘ongoing commitment’ to work with inquiry on child abuse claims
Insurers have welcomed the “thoroughness” of a report published by the Independent Inquiry into Child Sexual Abuse and have committed to working with it on its recommendations.
Q&A: Zurich’s David Nichols on child abuse inquiry recommendations
The Independent Inquiry into Child Sexual Abuse yesterday released its report on its Accountability and Reparations investigation, in which it lay down a number of recommendations it believes insurers need to follow to fix the system. David Nichols,…
Child abuse inquiry slams ‘hostile, baffling, frustrating and futile’ claims process as it pushes for insurer action
Setting up a register of public liability policies, revising damages and ensuring there is a claims code of practice are among a number of recommendations the Independent Inquiry into Child Sexual Abuse has made in a report published today.
This week in Post: Culture vultures
At the Monte Carlo annual rendezvous this week, Lloyd’s chairman Bruce Carnegie-Brown said the corporation was ready to “hang” perpetrators of bad behaviour after its culture survey revealed some “sobering” results.
Zurich receives dressing down on small business payment practices
For the second time in less than two months an insurer has come under fire from the Small Business Commissioner, after the SBC looked into a vehicle repair specialist’s complaint and made recommendations to Zurich to improve its payment practices for…
Institute and Faculty of Actuaries ordered to pay £38,000 in ‘direct discrimination’ case
Exclusive: The Institute and Faculty of Actuaries is considering appealing against a ruling, after an employment tribunal decided it must pay nearly £38,000 to a Zurich employee after it “directly discriminated” against him.
Top 30 European Insurers 2019: Insurers see 4.4% growth
Gross written premium reported by the 30 largest European insurers in 2018 was 4.4% higher than the aggregated figure for the previous year but those writing significant business outside of the eurozone have seen foreign exchange rate movements having an…
Special Report: The future of personal lines insurance
Retail insurance customers are changing, with a growing opinion that those born after 2000 will have very different expectations than those over twice their age because they are digital natives. Sam Barrett explores what the industry needs to do to…
‘Phantom fraudster’ handed a four month suspended sentence
A man has been handed a suspended sentence after making a fraudulent claim against Cardiff Council in road traffic accident case, despite dropping his initial claim.
Spotlight: SME market: Where do the biggest opportunities lie for brokers in the SME market?
There seems to be a significant number of drivers for change in the SME market, which begs the question how the relationship between brokers and these clients will change. Edward Murray looks at the opportunities available for intermediaries to remain as…