Zurich receives dressing down on small business payment practices
For the second time in less than two months an insurer has come under fire from the Small Business Commissioner, after the SBC looked into a vehicle repair specialist’s complaint and made recommendations to Zurich to improve its payment practices for small businesses.
The commissioner recommended Zurich review its escalation processes and make sure its suppliers had factual information.
The insurer was urged to improve its payment practices and internal
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