Opinion
C-Suite: Defined contributions are the future of pensions
Many countries in Asia are following the global trend towards defined pension contributions.
C-Suite - Broker: The equation for M&A success
Success, like genius, is both inspiration and perspiration. And while Thomas Edison believed genius to be 1% the former and 99% the latter, whether the balance is the same in success is perhaps a matter of debate.
C-Suite - Insurer: Somerset: picking up the pieces
Devastation from the Somerset Levels flooding is still evident but the claims process is in full swing
Your say: Investing in fraud specialists
The latest fraud results announced by the Association of British Insurers demonstrate once again that fraud is a risk that our industry cannot ignore as unchecked it will eradicate any marginal bottom lines in what continues to be a tough market for most.
News Editor's Comment: A necessary evil
“Trussed up and roasted like a chicken” was how one veteran City commentator described the end of Stephen Hester’s tenure as chief executive of Royal Bank of Scotland this time last year.
C-Suite - Insurer: Take the long-term view
Insurers must stop unsustainable commodity pricing in commercial property claims
C-Suite - Broker: What makes a good acquisition?
The past 12 months have been a busy period for merger and acquisition activity across the insurance sector – an encouraging reminder that our industry remains as dynamic as ever, with businesses continuing to execute ambitious growth strategies as they…
C-Suite - Europe: Handling cross-border claims
by Lucy Costin, RSA Sourcing Specialist
C-Suite: Hong Kong's insurance authority
Laywer Kevin Bowers gives an overview of the proposed make up of the Independent Insurance Authority in Hong Kong, expected to be introduced in 2015.
Editor's comment: Is the Flood Re tide turning?
News the Flood Re scheme has flowed further down the river towards implementation next year has failed to dampen hopes among vociferous industry and political figures that excluded groups will be provided for.
Trade Voice: Bringing the law up to date
As the British Insurance Law Association celebrates its 50th anniversary, the Law Commissions of England and Wales and of Scotland conclude the second part of their project to reform insurance law.
C-Suite - Insurer: Brokers adapting and surviving
The broker channel is coping comparatively well in the tricky personal lines marketplace
North of the border: A case of contributory negligence
A recent case provided a rare example of a pedestrian being more at fault than a driver in an accident claim
Voice of the Future: Anna Vidgen
Post talks to talented newcomers about what attracted them to insurance. This week it's the turn of Anna Vidgen of the claims team at Starr Underwriting Agents.
Editor's comment: One year on, what’s changed?
Twelve months ago at the 2013 British Insurance Brokers’ Association conference, Financial Conduct Authority chief executive Martin Wheatley used his keynote speech to tell the market the regulator would be taking “early and decisive action” against…
C-Suite - Broker: The best outcome is within reach
There has been much debate recently about customer outcomes and the Financial Conduct Authority has made it clear that achieving good customer outcomes should be one of the primary aims of the insurance market.
C-Suite - Insurer: We need to talk
With buyers, brokers and insurers co-reliant on one another, communication is key to strong relations
Editor's comment: Anyone for a game of hot potato?
Most of us are familiar with the children’s party game ‘hot potato’ where players in a circle toss a small object to each other while music plays.
C-Suite - Broker: Embrace the standards drive
Recent fines issued by the Financial Conduct Authority are an important reminder of the continuing focus on regulation in the financial services sector.
C-Suite - Insurer: Insurers must be all ears
Customers say they want to feel they are being listened to during the claims process – we must take heed
Fraud Focus: Sophisticated cyber crime coming
Insurers must take the window of opportunity to develop countermeasures
Editor's comment: Time to walk the walk on service
If I had a pound for every time I heard the phrase ‘the customer is key’ or we are putting the customer at the ‘heart of the process’, I would be less worried about paying into my son’s college fund.
C-Suite: Insurer: Innovation through collaboration
The industry should rethink its efforts to innovate by looking beyond the product-driven approach
Voice of the future: David Howells
Post talks to talented newcomers about what attracted them to insurance. This week it's the turn of David Howells, account handler, Besso, international division.